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Premium Employer

Sutherland Global Services

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3.6

based on 7k Reviews

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Sutherland Global Services Customer Service Representative Mumbai Reviews

Updated 14 Nov, 2024

Overall Rating

3.6/5

based on 6 reviews

Rating distribution

3 (50.0%)

2 (33.3%)

1 (16.7%)

0 (0%)

Category Ratings

4.7

Job security

4.5

Skill development

4.3

Salary

3.7

Company culture

3.7

Work satisfaction

3.4

Work-life balance

3.2

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

1 reviews

3.4

Rated by Men

4 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Customer Service Representative in Mumbai

Full Time

Voice \/ Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2024

Likes

The ability to learn new challenges

Salary - Good
Skill development - Excellent
Job security - Excellent

Dislikes

The toxic manager Yogesh tavara and his abusive foul language sucks🙂‍↕️

Promotions - Poor

Customer Service Representative in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Sep 2024

Likes

Good place to work

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing about disliking

Customer Service Representative in Mumbai

Full Time

Content Management (Print / Online / Electronic) Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Jun 2024

Likes

Skill development and learnings

Salary - Good
Skill development - Good

Dislikes

Unrealistic targets

Customer Service Representative in Mumbai

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Apr 2021

Likes

Its working environment is very friendly excellent training staffs excellent management great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing like that

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Mumbai

Voice process Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 30 Aug 2017

Likes

Worked for Sutherland for 1 year Was working with very good team and was nicely handled by my team leader environment was very good

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

The process which I was working for in Sutherland there is totally a politics my ratings was 4.5 out of 5 but haven't received that kind of corporation from the management which I was wishing that I will get. People with lower ratings were receiving all the benefits so it's my suggestion to please stop this policits. But Sutherland is best and will remain the best for me Thanks Sutherland for giving me the opportunity...Read More

Salary - Poor
Promotions - Poor

Work Details

It's was nice But needed some changes hope so it will work and more people will like to stay long in the company

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Mumbai

Du telecom Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jul 2019

Likes

Wonderfull place to work n learn

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...Read more