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Premium Employer

Sutherland Global Services

Compare

3.6

based on 6.7k Reviews

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Sutherland Global Services Customer Associate Kochi Reviews

Updated 21 Dec, 2024

Overall Rating

4.6/5

based on 4 reviews

Rating distribution

2 (50.0%)

1 (25.0%)

0 (0%)

Category Ratings

4.8

Company culture

4.7

Skill development

4.6

Salary

4.5

Work-life balance

4.0

Work satisfaction

3.4

Job security

3.0

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

2 reviews

3.5

Rated by Men

2 reviews

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4 reviews found

Sort by: Popular

Customer Associate in Kochi

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2024

Likes

Friendly Atmosphere.new friends. Salary package.

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Unexpected process change. Promotions are based experience. But sometimes we handled cross skil and and shifts are changed 6 times within last 2 month. It will be effect employees health.

Customer Associate in Kochi

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 21 Apr 2022

Likes

The only thing which I find as my motive to work is my colleagues

Salary - Good
Company culture - Good

Dislikes

There is no job security as you can anytime be terminated due to business needs and also the salary is very low compared to the living expenses. Considering this is an IT field and please consider the employees as humans instead of robots.

Job security - Bad
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Associate in Kochi

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

The working enviroment is really good. The teammates are very supportive.

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Only the job security I didn't liked as they suddenly avoid many employees without prior notice.

Job security - Poor

Work Details

Very good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Associate in Kochi

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Mar 2022

Likes

good working environment and salary package

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Shifts are flexible from week to week which will affect our normal life cycle

Work Details

Work days: Rotational Shift (Flexible Timings)

Return to all reviews

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Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...Read more