Startek is rated
2.5 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
2.5 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Startek Customer Service Agent Reviews
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16 reviews found
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Popular
Customer Service Agent in
Lucknow
Ops Executive Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Jul 2021
Likes
Job was good ,company is very supportive ,on time salary payment , friendly environment, supportive TL and HR
Dislikes
The process of flipkart is too much client depended and our company cannot do anything in that if client says we need your agents to work 1 hr extra then they impose this on you so too much client ruling was not good .otherwise you get on time pay HR is good and everything was good except this
No any promotion and salary increment. Office not good cuture
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Customer Service Agent (working remotely)
customer care executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2022
Likes
There is nothing good to work with startek. They can throw out their employess anytime by making any nonsense excuse. They cut PF and all of very big amount.
Dislikes
There are countless dislikes. When we go for interview they take whole day and then nothing they say come another day. In appointing new agent they take very very very long time. The nature and way of talking of seniors is also not good.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Agent (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 07 Feb 2023
Likes
Nothing no.say...
Dislikes
Nothing to.say...
Customer Service Agent in
Lucknow
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Jul 2022
Likes
nothing
Dislikes
worst place....doesn't value your time and effort and they also do not give us our rightful money....cheaters
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Bangalore / Bengaluru
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Apr 2022
Likes
Overall good
Dislikes
Everything is good nothing to dislike
Work Details
Great place for freshers to start there career
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Startek.
Customer Service Agent in
Hyderabad / Secunderabad
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Jul 2021
Likes
Average work environment and teammates are not supportive.There is cafeteria with less quality food and no gaming arcade for chilling.
Dislikes
There is a also politics and the but management will address our issues and there is no bond.
Work Details
The job is quite not interesting and struggle is perminant.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Lucknow
Vodafone Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Feb 2021
Likes
Yes, i like working at Agies global like senior helped agent, very clean office n all over etc...
Dislikes
Only one dislike (no live emergency condition)
Work Details
Nice
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Agent in
Lucknow
Agent Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Aug 2020
Likes
Aegis global is not only just a work place it is the place where we can make our Carrier and devlope a good working skills, i have my best experience with aegis staff they dont treat me like agent or an employee they treated me like a family
Dislikes
Not anything exept work load
Work Details
It was too good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Agent in
Vijayawada
Networking Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2022
Likes
Working with Aegis made my career to build strong,I like everything and coming to entertainment programs,,there is much more I am very happy that I worked in aegis
Dislikes
Salary is not much satisfied,as per company norms,I know that is the salary for that designation.But if it is increased,then many more people will show interest to work with Aegis.
Work Details
Good,with the rewards and recognising,,I had a very good encouragement from my colleagues,team leaders and boss.
People also ask about Startek's Customer Service Agents
How is Startek to work for?
Startek is rated 2.5 out of 5, based on 16 reviews by employees on AmbitionBox.
Startek is known for Job Security which is rated at the top and given a rating of 2.8. However, Skill development is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Startek read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Startek?
According to AmbitionBox ratings, Startek employees rate its salary and benefits as 2.3 out of 5. You can know more about Startek Salaries at AmbitionBox
How is the work culture at Startek?
Work culture is rated 2.8 at Startek by 16 employees. While job security is rated 2.8 and work-life balance is rated 2.2 at Startek. Read detailed reviews by employees of Startek on AmbitionBox.
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Startek Customer Service Agent Reviews by Locations