Startek is rated
2.5 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Startek is rated
2.5 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Startek Customer Service Agent Reviews
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16 reviews found
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Popular
Customer Service Agent in
Kolkata
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Mar 2023
Likes
Nothing to like
Dislikes
Pathetic
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Noida
Full Time
·
Flipkart Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Oct 2022
Likes
Nothing i like
Dislikes
No any promotion and salary increment. Office not good cuture
There is nothing good to work with startek. They can throw out their employess anytime by making any nonsense excuse. They cut PF and all of very big amount.
Dislikes
There are countless dislikes. When we go for interview they take whole day and then nothing they say come another day. In appointing new agent they take very very very long time. The nature and way of talking of seniors is also not good.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Agent (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 07 Feb 2023
Likes
Nothing no.say...
Dislikes
Nothing to.say...
Customer Service Agent in
Lucknow
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Jul 2022
Likes
nothing
Dislikes
worst place....doesn't value your time and effort and they also do not give us our rightful money....cheaters
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Bangalore / Bengaluru
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Apr 2022
Likes
Overall good
Dislikes
Everything is good nothing to dislike
Work Details
Great place for freshers to start there career
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Lucknow
Ops Executive Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Jul 2021
Likes
Job was good ,company is very supportive ,on time salary payment , friendly environment, supportive TL and HR
Dislikes
The process of flipkart is too much client depended and our company cannot do anything in that if client says we need your agents to work 1 hr extra then they impose this on you so too much client ruling was not good .otherwise you get on time pay HR is good and everything was good except this
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
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Startek.
Customer Service Agent in
Hyderabad / Secunderabad
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 15 Jul 2021
Likes
Average work environment and teammates are not supportive.There is cafeteria with less quality food and no gaming arcade for chilling.
Dislikes
There is a also politics and the but management will address our issues and there is no bond.
Work Details
The job is quite not interesting and struggle is perminant.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Lucknow
Vodafone Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Feb 2021
Likes
Yes, i like working at Agies global like senior helped agent, very clean office n all over etc...
Dislikes
Only one dislike (no live emergency condition)
Work Details
Nice
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Agent in
Lucknow
Agent Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Aug 2020
Likes
Aegis global is not only just a work place it is the place where we can make our Carrier and devlope a good working skills, i have my best experience with aegis staff they dont treat me like agent or an employee they treated me like a family
Dislikes
Not anything exept work load
Work Details
It was too good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Agent in
Vijayawada
Networking Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2022
Likes
Working with Aegis made my career to build strong,I like everything and coming to entertainment programs,,there is much more I am very happy that I worked in aegis
Dislikes
Salary is not much satisfied,as per company norms,I know that is the salary for that designation.But if it is increased,then many more people will show interest to work with Aegis.
Work Details
Good,with the rewards and recognising,,I had a very good encouragement from my colleagues,team leaders and boss.
People also ask about Startek's Customer Service Agents
Is Startek a good place to work for Customer Service Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.5 out of 5 from over 16 employee reviews, it's clear that most customer service agents have a below average experience working at Startek. Job Security holds the highest rating at 2.8, while skill development is rated the lowest amongst all factors at 2.1. Read reviews about job security and skill development on AmbitionBox.
Does Startek pay their Customer Service Agents well?
According to AmbitionBox reviews, Startek customer service agents rate their salary and benefits at 2.3 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service agents salaries here and to read reviews specifically about salary and benefits at Startek for customer service agents, click here.
How is the work culture at Startek for Customer Service Agents?
Work culture at Startek for customer service agents is rated 2.8 out of 5 by 16 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service agents, click here.
How is the job security at Startek for Customer Service Agents?
Based on 16 reviews on AmbitionBox, Startek's customer service agents rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service agents, click here.
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