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Startek Customer Service Agent Reviews

based on 16 reviews
Updated 4 Mar, 2023

Overall Rating

2.5/5
How AmbitionBox ratings work?

Category Ratings

2.8

Job Security

2.8

Company culture

2.3

Salary & Benefits

2.3

Work Satisfaction

2.2

Work-Life balance

2.2

Promotions/Appraisal

2.1

Skill development

Top Mentions in Startek Customer Service Agent Reviews

16 reviews found

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People also ask about Startek's Customer Service Agents

Is Startek a good place to work for Customer Service Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.5 out of 5 from over 16 employee reviews, it's clear that most customer service agents have a below average experience working at Startek. Job Security holds the highest rating at 2.8, while skill development is rated the lowest amongst all factors at 2.1. Read reviews about job security and skill development on AmbitionBox.
Does Startek pay their Customer Service Agents well?
According to AmbitionBox reviews, Startek customer service agents rate their salary and benefits at 2.3 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Startek's customer service agents salaries here and to read reviews specifically about salary and benefits at Startek for customer service agents, click here.
How is the work culture at Startek for Customer Service Agents?
Work culture at Startek for customer service agents is rated 2.8 out of 5 by 16 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Startek for customer service agents, click here.
How is the job security at Startek for Customer Service Agents?
Based on 16 reviews on AmbitionBox, Startek's customer service agents rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Startek. To read reviews about job security at Startek for customer service agents, click here.

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Gender Based Ratings for Startek Customer Service Agent

based on 14 reviews
2.2
Rated by 7 Women

Rated 2.5 for Job Security and 2.3 for Salary & Benefits

women
2.7
Rated by 7 Men

Rated 2.5 for Company Culture and 2.5 for Job Security

men

Working Days for Startek Customer Service Agent

based on 16 reviews
Rotational Shift
37%
Monday to Saturday
36%
Other
18%
Monday to Friday
9%

Work Timings for Startek Customer Service Agent

based on 16 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
47%
20%
7%
26% employees reported other strict timings

Shift Timings for Startek Customer Service Agent

based on 16 reviews
Day shift
100%

Business Travel for Startek Customer Service Agent

based on 16 reviews
No travel
92%
Within country
8%
Startek Customer Service Agent Salary
based on 21 salaries
₹1.4 L/yr - ₹3 L/yr
31% less than the average Customer Service Agent Salary in India
View more details
meal
Cafeteria
3 total responses
degree
Professional degree assistance
2 total responses
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
View All
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