Startek Customer Care Consultant Reviews

Likes

Nothing to like here. One of the worst organization ever.

Dislikes

Micro management. No work life balance Huge politics Only join this company if you do not have any other option accross the globe. One of the worst workplace ever i have seen in my entier carrier. This company even doesn't deserve a single star also.

Work Details

Work policy: Worst......worst.....worst........worst......

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

They give you experience in acting TL acting trainer action acting quality acting sme. it will hellp us to improve our knowledge & working style

Dislikes

They promote their favorite one either they will not check the advisor have knowledge or not about the process & yearly increment is not available , anytime they will forced you to resign for score because they willl not check is this process fault or process bcx they only follow client information , they will not check is the advisor is correct or not . if your butter your supervisor then you will get promotion otherwise you will not promote , anytime they cancel the IJP & also if the client know the advisor he will promote the same advisor not that who is eligible & also manager don't have mouth to protest against this neither hr have bcx they just running the bussines not agent friendly...Read More

Work Details

Work policy: only one week is their

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

The total atmosphere was terrific. No management quality and no proper hr team as well . Total journey of mine was disgusting. Management team was specially responsible for all the nonsense sit happen inside the office and The hr heads oh my goodness . I NEVER EVER SUGGEST ANYONE TO GO STARTEK AND JOIN STARTEK

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

faster scope of IGPs

Dislikes

the company has no job security what so ever and the salary is very below average the marketing standards and have have a very toxic work culture.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Okey so i worked in berger process, i do not have any kind of knowledge about other process but in berger new employee will face partiality in every steps , tls are illiterate they do not have proper manners,how to behave with employees there is no likes about berger process But one suggestions for startek management system please upgrade tls educational qualifications at least "graduation"

Dislikes

Everything!

Work Details

Work policy: First 6 months work from office late you will eligible for wfh.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much working in the same company.

Dislikes

Shifts are the main thing that needs to be looked in Zomato Merchant support process.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is no positive about the company

Dislikes

startek company was worst fraud company manipulate to the customers and employers so better to don't choose these company,company runs with politics through the employers.salary was shot,HR were never support and teamleder also ,so better to choose other.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

When Office (Startek) "Rules" Only Apply to Some So, fun fact: I was recently sacked from my job for apparently violating company policies by posting a harmless Instagram reel from the office premises—wearing my office tag (because hey, I like being on-brand ). But here’s the kicker. The HR queen AISHI CHAKRABORTY who brought up my “violation” is still happily employed, despite her own Facebook photos and reels taken from—you guessed it—the same office wearing the same office tag. I guess there’s an exclusive VIP list for “rules” that I just wasn’t cool enough to be on. Rules for me but not for thee, huh? Dear Startek, Thanks for turning a deaf ear to my escalation. You’ve officially mastered the art of selective hearing (and selective policies). Bravo. Additionally you guys were kind enough to inform her so that she may take it down as a precautionary measure. Well guys here is the news......i have taken all the proof i need against her.....TADAAA........ Moral of the story: Make sure you’ve got the right connections before you hit 'post.' 😉...Read More

Likes

Nothing to be liked as everything is negative

Dislikes

I don't like the management especially the manager who is Syed Zabiulla who is the manager of Optimum Altice process he is just a pain in a** don't know how to interact with agents just keeping an personal grudges and keep the agent in final corrective and they loot the money of the agent if the agent has left the job you won't get what ever you achieved nor he give you your incentive money and just to reference i prefer him to be out of the company then the company will be in peace ✌️...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing

Dislikes

Supervisors are mean and doesn't care for our well being, all they focused on there representation infront of their supervisors. My assistant manager told me that there is nothing as work life balance. You have to work whenever we want.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing even TL's and team members are so disgusting they womens as an object. Many case of miss behave in molestation. Specially TL of trust and safety process T&S team ,Pankaj pal, and quality .

Dislikes

🤢🤢🤮🤮🤮🤮🤮🤮🤮🤢🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮🤮🤢🤮🤮🤮🤮🤢worst place to work ,no day off , 😞😞😞😞😞😞 don't work here. No off on national holiday, diwali,holi all are working .they keep you in the office

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

As per Lucknow, they offers the best work opportunitys.

Dislikes

There is no salary increment on executive level, like company only want temporary people to work and that why many left the company.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company has L2 process. So working is good. Easy process.

Dislikes

Company is so broke, they don't even have proper working lift. I was stuck in lift twice and my TL made me work extra hour even though it was not my fault. Micro management is usual. Weekoff preference are thrown into the dustbin and management are the one who are deciding the weekoff.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

First thing there is nothing to like working at startek totallt disappointed with company they any time can terminate no matter if employee gve his or her 100%. When they want they will keep and when not they will terminate

Dislikes

One of the worst company no words

Work Details

Work policy: I was working from home with one week off

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I like FRM and FKBO , but Phonepe process in startek is worst, mainly chiranjeevi Qa are worst eating gutka, some times bad smell of alcohol from Ashok QA.. Vishnu TL of QA often marked me loss of pay for no reason...they used to tell me to do their work also from their email id.. Farzana QA always taunting , spying and criticized me. Not respected me. Made me slave.

Dislikes

Job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing……

Dislikes

No promotions, no management . Everything is worst in this organisation. If you will try to reach out to any senior they will directly say I am not responsible talk to that person blaahhh blaahhh . Everyday someone will resign from the company suddenly you will get to know ok this HR left the company ok this ÔM left .they will take your incentives too

Work Details

Work policy: other

Work timings: Strict Timings

Work related travel: This is a desk job.