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3.6

based on 1.8k Reviews

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Foundever Customer Service Executive Reviews

based on 155 reviews
Updated 17 Nov, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.2

Skill development

3.1

Work-Life balance

3.1

Work Satisfaction

3.1

Salary & Benefits

3.0

Company culture

2.6

Promotions/Appraisal

Top Mentions in Foundever Customer Service Executive Reviews

155 reviews found

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Top Foundever Customer Service Executive Interview Questions

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Q1. What is money market securities and commercial papers
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Q2. what comes in your mind when we talk about technical as ... read more
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Get interview-ready with top interview questions

View all 7 questions
Q3. What is debt ?what is EQUITY?what is liquid fund?
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Q4. What is the type of mutual fund
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People also ask about Foundever's Customer Service Executives

Is Foundever a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 155 employee reviews, it's clear that most customer service executives have an average experience working at Foundever. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does Foundever pay their Customer Service Executives well?
According to AmbitionBox reviews, Foundever customer service executives rate their salary and benefits at 3.1 out of 5, based on 155 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Foundever's customer service executives salaries here and to read reviews specifically about salary and benefits at Foundever for customer service executives, click here.
How is the work culture at Foundever for Customer Service Executives?
Work culture at Foundever for customer service executives is rated 3.0 out of 5 by 155 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Foundever for customer service executives, click here.
How is the job security at Foundever for Customer Service Executives?
Based on 155 reviews on AmbitionBox, Foundever's customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Foundever for customer service executives, click here.
Is work from home available to Customer Service Executives at Foundever?
According to AmbitionBox, 25% of Foundever's customer service executives work from home permanently, 67% work from the office, and 8% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Foundever for customer service executives, click here.

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Work Policy for Foundever Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

67%
Permanent work from home

Permanent work from home

25%
Hybrid

Hybrid

8%

3 days/week from office

8%

Gender Based Ratings for Foundever Customer Service Executive

based on 140 reviews
3.1
Rated by 62 Women

Rated 3.6 for Job Security and 3.3 for Skill Development

women
3.1
Rated by 78 Men

Rated 3.2 for Job Security and 3.1 for Work-Life Balance

men

Working Days for Foundever Customer Service Executive

based on 155 reviews
Rotational Shift
65%
Monday to Friday
19%
Monday to Saturday
7%
Alternate Saturday off
6%
Other
3%

Work Timings for Foundever Customer Service Executive

based on 155 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (9am - 6pm)
60%
6%
5%
29% employees reported other strict timings

Shift Timings for Foundever Customer Service Executive

based on 155 reviews
Night shift
Day shift
55%
45%

Business Travel for Foundever Customer Service Executive

based on 155 reviews
No travel
73%
Within city
23%
Within country
3%
International travel
1%
Foundever Customer Service Executive Salary
based on 483 salaries
₹1.2 L/yr - ₹4.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
19 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
11 total responses
+5 more benefits
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