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Filter reviews by Serco Customer Success, Service & Operations Department Reviews
Overall Rating
based on 28
reviews
What employees say about Serco?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
33% employees reported
Flexible timing
57% employees reported
No travel
58% employees reported
View more detailed insights
Gender based rating
Rated by Women
76 reviews
Rated by Men
121 reviews
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in Serco Customer Success, Service & Operations Department Reviews
28 reviews found for "salary"
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Customer Service Executive interview
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Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
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People also ask about Serco's Customer Success, Service & Operations Department
Is Serco's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 28 employee reviews, it's clear that most employees have an average experience working at Serco's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 2.8.
Read reviews about
job security
and
salary
on AmbitionBox.
Does Serco's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Serco's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 28 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Serco's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Serco's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Serco's Customer Success, Service & Operations Department?
Work culture at Serco's Customer Success, Service & Operations Department is rated 3.4 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Serco's Customer Success, Service & Operations Department,
click here
.
How is the job security at Serco's Customer Success, Service & Operations Department?
Based on 28 reviews on AmbitionBox, Serco's Customer Success, Service & Operations Department employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Serco's Customer Success, Service & Operations Department. To read reviews about job security at Serco's Customer Success, Service & Operations Department,
click here
.
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|
Senior Customer Service Executive
32
salaries
|  ₹1.1 L/yr - ₹5 L/yr |
|
Customer Service Associate
23
salaries
| ₹1 L/yr - ₹4 L/yr |
|
Team Lead
19
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Service Executive
18
salaries
| ₹1.1 L/yr - ₹4 L/yr |
|
Customer Care Executive
17
salaries
| ₹1.2 L/yr - ₹2.6 L/yr |
Office cab/shuttle
20 total
responses
International/On-site exposure
2 total
responses
Health insurance
11 total
responses
Office gym
6 total
responses
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