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I was interviewed before Feb 2024.
Experienced Real Time Analyst with a strong background in workforce management and data analysis.
Over 5 years of experience in workforce management
Proficient in using WFM software such as Verint and Aspect
Skilled in analyzing real-time data to make informed decisions
Strong communication and problem-solving skills
Managed scheduling and forecasting for a team of 100+ agents
Workforce Management (WFM) involves forecasting, scheduling, monitoring, and optimizing employee work schedules to meet business needs.
Forecasting demand for staffing levels
Creating schedules that align with forecasted demand
Monitoring real-time adherence to schedules
Optimizing schedules based on performance data
Utilizing software tools for efficient WFM processes
Experienced Real Time Analyst with a strong background in workforce management and data analysis.
Over 5 years of experience in real-time monitoring and scheduling
Proficient in using workforce management software such as Verint and Aspect
Skilled in analyzing data to optimize staffing levels and improve efficiency
Strong communication and problem-solving skills
Managed a team of analysts to ensure accurate forecasting and
Workforce Management (WFM) involves forecasting, scheduling, monitoring, and optimizing employee productivity.
Forecasting future workload and staffing needs
Creating schedules that meet business requirements and employee preferences
Monitoring real-time adherence to schedules
Optimizing workforce efficiency and productivity
Utilizing technology and data analysis to make informed decisions
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I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.
I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Walk-in and was interviewed before Feb 2020. There were 4 interview rounds.
I applied via Job Fair and was interviewed before Feb 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Jan 2019. There were 4 interview rounds.
I have a unique combination of analytical skills, creativity, and strong attention to detail.
I have a background in both finance and graphic design, allowing me to approach problems from multiple perspectives.
I excel at finding innovative solutions to complex problems.
I am known for my ability to think outside the box and come up with creative solutions.
I have a keen eye for detail and always strive for perfection in m
I added value to my last organization by implementing data-driven strategies to improve efficiency and decision-making.
Implemented data analytics tools to optimize processes and identify cost-saving opportunities
Developed KPI dashboards to track performance and make informed business decisions
Led cross-functional teams to successfully launch new products and services
Provided training and mentorship to junior analysts t
I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Jul 2021. There was 1 interview round.
I was interviewed before Mar 2021.
I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.
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Accenture
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