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What employees say about Serco?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
67% employees reported
Flexible timing
29% employees reported
No travel
83% employees reported
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Jobseekers also viewed
7 reviews found
Assistant Manager in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Work life balance
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Less opportunities to grow
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Assistant Manager in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much.
- Work-life balance - Good
Dislikes
While I was working there, I always felt top management was clueless of input and output matrix working functionality. They only believed in constant pressure building technique to get best outcome. On longer term, it impacts employees skills and creativity.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Assistant Manager in Mumbai
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, learning
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
IT
Work Details
Exciting and hectic
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Assistant Manager in Jaipur
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture is very good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
Dislikes
Pay is very less
- Salary - Bad
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Assistant Manager in Noida
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall nice. limitation as it is from BPO sector
- Salary - Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Skill not developed except English or Excel
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Assistant Manager in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Their work life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Assistant Manager in Gurgaon / Gurugram
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Culture, Management
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Cafeteria and Rest rooms
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Top trending discussions
Similar Designation Reviews
Customer Care Executive in Guwahati
Full Time
BPO Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a well build-ed organisation to work with
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The Salary Amount
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Customer Care Executive in Kolkata
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive team
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company name changed that I don't know
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Team Lead in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Culture and Job satisfaction
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Team Lead in Thane
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company appreciate employees and look for betterment for them
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Flawless
Work Details
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
SERCO IS BEST IF U R WORKING THERE AND MOVE TO ANOTHER ONE AS WELL.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
It was far from my hometown.
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Store Manager in Dubai UAE
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Serco is world wide company and it's giving to good opportunity to their employees to grow ur skill.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much
Work Details
I am very happy with this company
Work days:Â Alternate Saturday off (Flexible Timings)
Work related travel:Â This job involves Travel Within Country.
Team Lead in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Promotion and pay scale
- Salary - Bad
- Promotions - Poor
Work Details
Average
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Customer Care Executive in Kolkata
Corporate Social Responsibility Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Job security - Good
- Promotions - Good
Dislikes
Due to Covid 19 Pendamic situation with any reason abscond me.
- Skill development - Poor
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Best
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Employee Benefits
Nothing
Customer Care Executive in Bangalore / Bengaluru
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management was good
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Na
Work Details
Good
Work timings:Â Flexible Timings
Work related travel:Â This is a desk job.
Customer Care Executive in Betul
Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Solid
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Support
Work Details
Not much
Work timings:Â Flexible Timings
Other Serco Reviews
Facility Executive - Technical in Abu Dhabi
Full Time
Occupational Health & Safety Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company ever
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
South management
Work Details
Work days:Â Alternate Saturday off (Flexible Timings)
Work related travel:Â This is a desk job.
C.S.A in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Assistant CSE Professor in Gonda
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes very good
- Salary - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Bad work
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Technician in Dubai
Full Time
Engineering and maintenance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Worker in Dubai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
it is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing bad
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Hvac Team Leader in Dubai
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Force to do Overtime
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Software Developer in New Delhi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Demo demos demo
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Demo demonstrates
Work Details
Work timings:Â Strict Timings
Customer Service Agent in Dubai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just the fact that I have customer service visa.
Dislikes
Favoritism, workload, less pay, job insecurity, slavery
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Training Manager in Mumbai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Growth Opportunities
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Lack of Support
Work Details
Work days:Â Monday to Friday (Flexible Timings)
C.S.A in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process and work culture
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary provided in domestic process are very less
- Salary - Poor
- Job security - Bad
Work Details
Work days:Â Monday to Saturday
Work related travel:Â This is a desk job.
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AmbitionBox has 7 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 67% of employees reported the working days... at Serco as Monday to Friday. 71% employees reported the work timings at Serco as Strict timing. Read more- Home >
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