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Serco

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Serco Assistant Manager Reviews

Updated 6 Oct, 2023

Overall Rating

4.6/5

based on 7 reviews

Rating distribution

5

3 (42.9%)

4

3 (42.9%)

3

1 (14.3%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.8

Job security

4.5

Work satisfaction

4.3

Company culture

4.1

Promotions

4.0

Work-life balance

3.9

Skill development

3.1

Salary

What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

67% employees reported

Flexible timing

29% employees reported

No travel

83% employees reported

View more detailed insights

Serco is rated 4.6 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the co ... Read more

Serco is rated 4.6 out of 5 stars on AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Finance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Sep 2023

Likes

Good Work life balance

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Less opportunities to grow

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Assistant Manager in Gurgaon / Gurugram

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 06 Oct 2023

Likes

Nothing much.

Work-life balance - Good

Dislikes

While I was working there, I always felt top management was clueless of input and output matrix working functionality. They only believed in constant pressure building technique to get best outcome. On longer term, it impacts employees skills and creativity.

Salary - Poor
Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 13 Nov 2018

Likes

Work culture, learning

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

IT

Work Details

Exciting and hectic

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Jaipur

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Mar 2019

Likes

Culture is very good

Job security - Excellent
Promotions - Good
Work satisfaction - Excellent

Dislikes

Pay is very less

Salary - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

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Assistant Manager in Noida

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jan 2019

Likes

Overall nice. limitation as it is from BPO sector

Salary - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Skill not developed except English or Excel

Work Details

Work days: Monday to Friday (Flexible Timings)

Read Serco Assistant Manager Reviews based on locations

4.1

Gurgaon / Gurugram

(4)

Assistant Manager in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Mar 2019

Likes

Their work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Gurgaon / Gurugram

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jun 2018

Likes

Work Culture, Management

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Cafeteria and Rest rooms

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Serco.

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Got a question about Serco?

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Team Lead in Riyadh

Full Time

·

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Overall Rating

Excellent

Customer Care Executive in Guwahati

Full Time

·

BPO Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jan 2019

Likes

Its a well build-ed organisation to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The Salary Amount

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

·

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Jan 2024

Likes

Supportive team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Company name changed that I don't know

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Pune

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Jul 2022

Likes

Good Culture and Job satisfaction

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Thane

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Dec 2022

Likes

Company appreciate employees and look for betterment for them

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Flawless

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2023

Likes

SERCO IS BEST IF U R WORKING THERE AND MOVE TO ANOTHER ONE AS WELL.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It was far from my hometown.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Store Manager in Dubai UAE

Facility Management Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2022

Likes

Serco is world wide company and it's giving to good opportunity to their employees to grow ur skill.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing much

Work Details

I am very happy with this company

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Team Lead in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 13 Jul 2021

Likes

Work culture

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Promotion and pay scale

Salary - Bad
Promotions - Poor

Work Details

Average

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Corporate Social Responsibility Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 29 Dec 2020

Likes

Good

Job security - Good
Promotions - Good

Dislikes

Due to Covid 19 Pendamic situation with any reason abscond me.

Skill development - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Best

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

Customer Care Executive in Bangalore / Bengaluru

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

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Company culture

4.0

Work-life balance

posted on 11 Mar 2021

Likes

Management was good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Na

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Other Serco Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Facility Executive - Technical in Abu Dhabi

Full Time

·

Occupational Health & Safety Department

5.0

Overall Rating

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Category Ratings

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Skill development

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Job security

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Promotions

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Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 May 2024

Likes

Best company ever

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

South management

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Mumbai

Full Time

·

Investment Banking, Private Equity & VC Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

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Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 07 Jun 2023

Likes

Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant CSE Professor in Gonda

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Oct 2023

Likes

Yes very good

Salary - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Bad work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Technician in Dubai

Full Time

·

Engineering and maintenance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2023

Likes

The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Worker in Dubai

Full Time

·

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2024

Likes

it is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Hvac Team Leader in Dubai

Full Time

·

Facility Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Jun 2023

Likes

Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Force to do Overtime

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Software Developer in New Delhi

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

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Salary

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Skill development

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Job security

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Promotions

5.0

Work satisfaction

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posted on 03 Nov 2023

Likes

Demo demos demo

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Demo demonstrates

Work Details

Work timings: Strict Timings

Customer Service Agent in Dubai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 17 May 2023

Likes

Just the fact that I have customer service visa.

Dislikes

Favoritism, workload, less pay, job insecurity, slavery

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Training Manager in Mumbai

Full Time

·

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Sep 2023

Likes

Growth Opportunities

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Lack of Support

Work Details

Work days: Monday to Friday (Flexible Timings)

C.S.A in Mumbai

Full Time

·

Investment Banking, Private Equity & VC Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Mar 2023

Likes

Process and work culture

Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary provided in domestic process are very less

Salary - Poor
Job security - Bad

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

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HQ - Hook, England
Analytics & KPO
5k-10k Employees (India)
Defence & Aerospace
Engineering & Construction
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Serco Assistant Manager Reviews by Locations

Serco Assistant Manager Gurgaon / Gurugram Reviews

Serco Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 67% of employees reported the working days... at Serco as Monday to Friday. 71% employees reported the work timings at Serco as Strict timing. Read more

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Serco Assistant Manager Salary

based on 15 salaries

₹2 L/yr - ₹8.4 L/yr

48% less than the average Assistant Manager Salary in India

View more details

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