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Cogent E Services Customer Care Executive Reviews

based on 185 reviews
Updated 25 Jan, 2025

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.1

Company culture

3.1

Work-life balance

3.1

Skill development

3.0

Job security

2.9

Promotions

2.9

Work satisfaction

2.8

Salary

Top Mentions in Cogent E Services Customer Care Executive Reviews

185 reviews found

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People also ask about Cogent E Services's Customer Care Executives

How is Cogent E Services to work for?
Cogent E Services is rated 3.2 out of 5, based on 185 reviews by employees on AmbitionBox. Cogent E Services is known for Company culture which is rated at the top and given a rating of 3.1. However, Salary is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.8 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 3.1 at Cogent E Services by 185 employees. While job security is rated 3.0 and work-life balance is rated 3.1 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.
Is work from home available in Cogent E Services?
According to AmbitionBox, 8% Cogent E Services employees work from office 3 days/week, and 8% work from office 2 days/week (based on 12 AmbitionBox reviews in last 6 months).

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Work Policy for Cogent E Services Customer Care Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

84%
Hybrid

Hybrid

16%

2 days/week from office

8%

3 days/week from office

8%

Gender Based Ratings for Cogent E Services Customer Care Executive

based on 161 reviews
3.4
Rated by 49 Women

Rated 3.4 for Skill development and 3.1 for Company culture

women
3.1
Rated by 112 Men

Rated 3.0 for Work-life balance and 3.0 for Company culture

men

Working Days for Cogent E Services Customer Care Executive

based on 185 reviews
Rotational Shift
54%
Monday to Saturday
25%
Other
10%
Monday to Friday
8%
Alternate Saturday off
3%

Work Timings for Cogent E Services Customer Care Executive

based on 185 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
56%
15%
4%
25% employees reported other strict timings

Shift Timings for Cogent E Services Customer Care Executive

based on 185 reviews
Day shift
Night shift
91%
9%

Business Travel for Cogent E Services Customer Care Executive

based on 185 reviews
No travel
59%
Within city
28%
Within country
8%
International travel
4%
Within the country
1%
Cogent E Services Customer Care Executive Salary
based on 498 salaries
₹0.9 L/yr - ₹4 L/yr
11% less than the average Customer Care Executive Salary in India
View more details
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
12 total responses
+2 more benefits
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