Sykes Business Services Of India Customer Service Executive Reviews
based on 54 reviews
Updated 30 Sep, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.1
Job Security
3.1
Skill development
3.0
Company culture
3.0
Work Satisfaction
2.9
Work-Life balance
2.8
Promotions/Appraisal
2.7
Salary & Benefits
Sykes Business Services Of India is rated
3.0 out of 5 stars on
AmbitionBox, based on 54 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sykes Business Services Of India is rated
3.0 out of 5 stars on
AmbitionBox, based on 54 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sykes Business Services Of India Customer Service Executive Reviews
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54 reviews found
Sort by:
Popular
Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is alot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 year before which you cannot resign. On the job training is not given to new joinees.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on job.I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Playing football, cricket.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing hr are worst they simply spoil your life plzz don't join this company
Dislikes
They will not give you relieving letter don't spoil your life and waste your experience I have worked for 18months with 1month notice period but nothing I have wasted my experience and again I have joined like fresher 🖕🖕🖕🖕🖕🖕🖕 plzz don't join here better you see another don't spoil your life requesting
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2023
Likes
The organization hired when there were no jobs in the market and supported many youngsters during the pandemic
Dislikes
Incentive Structure
Transport facility
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Sep 2023
Likes
Vamshi krishna boini is the best manager in sykes
Dislikes
Ramji is one of the worst managers I have ever seen and anitha priya from Quality department is one of the lady who uses her position and take personal revenges on people and ruin them by ramji's help. They both learn what professional life is and how it works
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 08 May 2023
Likes
There is nothing much to like about this company other than people who you work with
Dislikes
Salary Issue work pressure, Hell Lot Of Inbound calling
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 05 Jul 2023
Likes
Salary on time
Dislikes
No fun nothing only work
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2023
Likes
Work life balance and company culture
Dislikes
No job security and skill development
You are reading trusted reviews. Keep reading to find out more about
Sykes Business Services Of India.
Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Oct 2022
Likes
Will get early promotions.
Dislikes
Politics is everywhere.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2022
Likes
They never loose an employee who works hard
Dislikes
They give the best nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Yaua Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 May 2022
Likes
Management is not good need to be changed
Dislikes
GJaa
Work Details
Work timings: Strict Timings
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2021
Likes
Best work culture with lot of support and guidance. The management, staff will guide and take stand in each and every step. Obviously company policies, job security, hikes, appraisals everything is perfect. Happy to work here 😇😇😇
Dislikes
Job location, yes this is the only concern i have about. As for the day shift cabs facility will not be there. So want support on this.
Work Details
Work life is very much interesting and i always get engaged with the work. Struggling ofcourse it will be at every work place. But here the staff supports alot and helps in every queries
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Allowance
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2021
Likes
This is my first MNC i hvae seen till now. The management is awasome and friendly security service and now issues with the policies and the ambience is well and good they celebrate each and every festivals and obviously will get goodies and lots of fun time and the best part is the work culture is good no matter what ever you can work peace fully with sykes.
Thanks sykes indai
Dislikes
No dislike from my end
Work Details
No work load no management pressure you can work peace.fully with sykes love sykes india
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Dec 2020
Likes
Nothing
Dislikes
Everything
Customer Service Executive in
Uppal
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Apr 2023
Likes
Collegues were fun
Dislikes
Rotational shift. Don’t know when to sleep when to wake, cannot have a fixed routine
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2021
Likes
Sykes is family. Every year bonus with lot of IJP to get a designation.
Dislikes
No gaming zone!
Work Details
The job is quite intresting with lots of training to cope of with the business standards as per the client expectation.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Aug 2021
Likes
Every thing is good
Dislikes
No Dislikes
Work Details
Work timings: Flexible Timings
Customer Service Executive in
nanakramguda
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Feb 2023
Likes
Support for freshers and learning different .
Friendly environment
Dislikes
Work life balance .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2022
Likes
The team leads are very good and supportive the environment and People are really good.
Dislikes
The management is very bad and they deduct few extra deductions for no reason and problem solving is worst in the management
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive (working remotely)
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2022
Likes
The company is vv good in work and it's my dream and i feel very happy to say that iam working in this company
Dislikes
I feel happy in a good company and
I also make money
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Sykes Business Services Of India's Customer Service Executives
How is Sykes Business Services Of India to work for?
Sykes Business Services Of India is rated 3.0 out of 5, based on 54 reviews by employees on AmbitionBox.
Sykes Business Services Of India is known for Job Security which is rated at the top and given a rating of 3.1. However, Salary & Benefits is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Sykes Business Services Of India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sykes Business Services Of India?
According to AmbitionBox ratings, Sykes Business Services Of India employees rate its salary and benefits as 2.7 out of 5. You can know more about Sykes Business Services Of India Salaries at AmbitionBox
How is the work culture at Sykes Business Services Of India?
Work culture is rated 3.0 at Sykes Business Services Of India by 54 employees. While job security is rated 3.1 and work-life balance is rated 2.9 at Sykes Business Services Of India. Read detailed reviews by employees of Sykes Business Services Of India on AmbitionBox.
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