Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Pacific BPO Team. If you also belong to the team, you can get access from here

Pacific BPO Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 887 Reviews

Filter reviews by

Pacific BPO Customer Success, Service & Operations Department Reviews

based on 370 reviews
Updated 22 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.6

Job Security

3.2

Salary & Benefits

3.1

Work-Life balance

3.1

Work Satisfaction

3.0

Company culture

3.0

Skill development

2.8

Promotions/Appraisal

Explore Reviews by Department

View All
3.3
 • 109 Reviews
3.6
 • 41 Reviews
3.5
 • 37 Reviews
4.2
 • 20 Reviews
2.9
 • 15 Reviews
Top Mentions in Pacific BPO Customer Success, Service & Operations Department Reviews

370 reviews found

Sort by: Popular

Similar companies for Customer Success, Service & Operations Department

View All
WNS Reviews
3.5
 • 3k Reviews
Genpact Reviews
3.8
 • 5.9k Reviews
TCS Reviews
3.7
 • 6.6k Reviews
Infosys BPM Reviews
3.7
 • 2k Reviews
HCLTech Reviews
3.5
 • 2.7k Reviews
Tech Mahindra Reviews
3.4
 • 7.4k Reviews
Capgemini Reviews
3.7
 • 1.8k Reviews
Accenture Reviews
3.8
 • 5.6k Reviews
IBM Reviews
3.9
 • 1k Reviews
Cognizant Reviews
3.8
 • 4.6k Reviews
View more

View More

Top Pacific BPO Interview Questions

View All
Q1. Deposit, what is deposit.?
View answers (2)
Q2. If a user is consistently making an error and is not ac ... read more
View answer (1)

Get interview-ready with top interview questions

View all 39 questions
Q3. Authorization Case how to handle
View answers (2)
Q4. Tell about 5 denials occur most commonly
View answer (1)
Q5. Difference in Extract and live connection.
View answer (1)
Logo
You are reading trusted reviews. Keep reading to find out more about Pacific BPO.

Discover interview dos and don'ts from real experiences

Jobs at Pacific BPO

View all

People also ask about Pacific BPO's Customer Success, Service & Operations Department

Is Pacific BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 370 employee reviews, it's clear that most employees have an average experience working at Pacific BPO's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does Pacific BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Pacific BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 370 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Pacific BPO's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Pacific BPO's Customer Success, Service & Operations Department, click here.
How is the work culture at Pacific BPO's Customer Success, Service & Operations Department?
Work culture at Pacific BPO's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 370 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Pacific BPO's Customer Success, Service & Operations Department, click here.
How is the job security at Pacific BPO's Customer Success, Service & Operations Department?
Based on 370 reviews on AmbitionBox, Pacific BPO's Customer Success, Service & Operations Department employees rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Pacific BPO's Customer Success, Service & Operations Department, click here.
Is work from home available at Pacific BPO's Customer Success, Service & Operations Department?
According to AmbitionBox, 11% of Pacific BPO's Customer Success, Service & Operations Departmentemployees work from home permanently, 47% work from the office, and 42% follow a hybrid model, based on 58 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Pacific BPO's Customer Success, Service & Operations Department, click here.
How do I get a job at Pacific BPO's Customer Success, Service & Operations Department?
To get a job at Pacific BPO's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Pacific BPO interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy at Pacific BPO Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 58 reviews in last 6 months

Work from office

Work from office

47%
Hybrid

Hybrid

42%

Other hybrid work policies

26%

2 days/week from office

13%

3 days/week from office

3%

Permanent work from home

Permanent work from home

11%

Gender Based Ratings at Pacific BPO Customer Success, Service & Operations Department

based on 362 reviews
3.2
Rated by 58 Women

Rated 3.2 for Job Security and 3.0 for Salary & Benefits

women
3.4
Rated by 304 Men

Rated 3.7 for Job Security and 3.2 for Salary & Benefits

men

Working Days at Pacific BPO Customer Success, Service & Operations Department

based on 370 reviews
Monday to Friday
98%
Monday to Saturday
2%

Work Timings at Pacific BPO Customer Success, Service & Operations Department

based on 370 reviews
Strict (6pm - 3am)
Flexible timing
Strict (6.30pm - 3.30am)
43%
31%
4%
22% employees reported other strict timings

Shift Timings at Pacific BPO Customer Success, Service & Operations Department

based on 370 reviews
Night shift
Day shift
87%
13%

Business Travel at Pacific BPO Customer Success, Service & Operations Department

based on 370 reviews
No travel
81%
Within city
15%
International travel
2%
Within country
2%
Senior Executive
173 salaries
unlock blur

₹2.6 L/yr - ₹6 L/yr

Team Lead
94 salaries
unlock blur

₹4 L/yr - ₹9 L/yr

Senior AR Executive
63 salaries
unlock blur

₹3.8 L/yr - ₹6.5 L/yr

Quality Analyst
61 salaries
unlock blur

₹3 L/yr - ₹7.1 L/yr

Senior AR Caller
60 salaries
unlock blur

₹3.4 L/yr - ₹6 L/yr

Explore more salaries
cab
Office cab/shuttle
22 total responses
freemeal
Free meal
8 total responses
healthInsurance
Health insurance
19 total responses
childCareBenefits
Child care facility
1 total response
+3 more benefits
Compare Pacific BPO with

WNS

3.4
Compare

Genpact

3.9
Compare

TCS

3.7
Compare

Infosys BPM

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company