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Pacific BPO

3.4
based on 957 Reviews
Video summary

Working at Pacific BPO

Company Summary

Pacific BPO is one of the leading provider of medical billing, medical coding, accounts receivable, and related healthcare revenue cycle management processes.

Overall Rating

3.4/5
based on 957 reviews
highly rated categories
13% below
industry average
highly rated categories
Critically rated for

Promotions, Skill development, Work satisfaction

Work Policy
Work from office
Work from office
50% employees reported
Monday to Friday
Monday to Friday
97% employees reported
Strict timing
Strict timing
67% employees reported
No travel
No travel
81% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
46 employees reported
Office cab/shuttle
Office cab/shuttle
43 employees reported
Cafeteria
Cafeteria
40 employees reported
Job/Soft skill training
Job/Soft skill training
33 employees reported
View all benefits

About Pacific BPO

Founded in2010 (15 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
Websitepacificbpo.com
Primary Industry
View in video summary

Pacific BPO, an Access Healthcare company, is a leading provider of cost and process optimization solutions to clients in the healthcare vertical. We bring technology-enabled services, and analytics-driven transformation of revenue cycle processes of physician practices, hospitals, and revenue cycle intermediaries.

Pacific BPO Ratings

based on 957 reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
349
4
216
3
164
2
59
1
169

Category Ratings

3.7

Job security

3.3

Salary

3.3

Work-life balance

3.2

Company culture

3.2

Work satisfaction

3.1

Skill development

2.8

Promotions

Pacific BPO is rated 3.4 out of 5 stars on AmbitionBox, based on 957 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Pacific BPO
based on 922 reviews
3.5
Rated by 164 Women
Rated 3.6 for Job security and 3.3 for Work-life balance
3.4
Rated by 758 Men
Rated 3.8 for Job security and 3.3 for Work-life balance

Work Policy at Pacific BPO

based on 169 reviews in last 6 months
Work from office
50%
Hybrid
39%
Permanent work from home
11%

Pacific BPO Reviews

Top mentions in Pacific BPO Reviews

+ 5 more

Compare Pacific BPO with Similar Companies

Pacific BPO
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Overall Rating
3.4/5
based on 957 reviews
3.7/5
based on 89.8k reviews
3.8/5
based on 31.5k reviews
3.4/5
based on 11.9k reviews
Highly Rated for
No highly rated category
Job security
Work-life balance
Job security
Skill development
Work-life balance
No highly rated category
Critically Rated for
Promotions
Skill development
Company culture
Promotions
Salary
Work satisfaction
Promotions
Salary
Promotions
Salary
Skill development
Primary Work Policy
Work from office
50% employees reported
Work from office
81% employees reported
Hybrid
67% employees reported
Work from office
61% employees reported
Rating by Women Employees
3.5
Good
rated by 164 women
3.8
Good
rated by 26k women
3.9
Good
rated by 8.8k women
3.4
Average
rated by 3.5k women
Rating by Men Employees
3.4
Average
rated by 758 men
3.6
Good
rated by 58.6k men
3.8
Good
rated by 21.6k men
3.4
Average
rated by 7.9k men
Job security
3.7
Good
4.5
Good
4.2
Good
3.6
Good
View more

Pacific BPO Salaries

Pacific BPO salaries have received with an average score of 3.3 out of 5 by 957 employees.

Team Lead

(189 salaries)
Unlock
₹4 L/yr - ₹9 L/yr

Quality Analyst

(185 salaries)
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₹3.1 L/yr - ₹7.8 L/yr

Senior AR Executive

(155 salaries)
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₹3.3 L/yr - ₹6 L/yr

AR Executive

(147 salaries)
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₹2 L/yr - ₹5 L/yr

Senior Analyst

(144 salaries)
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₹3.4 L/yr - ₹6 L/yr

Senior AR Caller

(120 salaries)
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₹3 L/yr - ₹6.4 L/yr

Senior Associate

(116 salaries)
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₹3.3 L/yr - ₹6 L/yr

SME

(110 salaries)
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₹3.2 L/yr - ₹6.3 L/yr

Medical Billing Executive

(108 salaries)
Unlock
₹1.9 L/yr - ₹4.5 L/yr

Accounts Receivable Executive

(108 salaries)
Unlock
₹2 L/yr - ₹5.8 L/yr

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Pacific BPO FAQs

When was Pacific BPO founded?
Pacific BPO was founded in 2010. The company has been operating for 15 years primarily in the Healthcare sector.
Where is the Pacific BPO headquarters located?
Pacific BPO is headquartered in Noida, Uttar Pradesh and has an office in Noida
How many employees does Pacific BPO have in India?
Pacific BPO currently has more than 2,100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Pacific BPO based on the number of reviews submitted on AmbitionBox.
Does Pacific BPO have good work-life balance?
Pacific BPO has a work-life balance rating of 3.3 out of 5 based on 900+ employee reviews on AmbitionBox. 41% employees rated Pacific BPO 3 or below, while 59% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Pacific BPO work-life balance reviews for more details
Is Pacific BPO good for career growth?
Career growth at Pacific BPO is rated as poor, with a promotions and appraisal rating of 2.8. 41% employees rated Pacific BPO 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Pacific BPO promotions/appraisals reviews for more detailed insights.
What are the cons of working in Pacific BPO?
Working at Pacific BPO does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, skill development and work satisfaction, based on 900+ employee reviews on AmbitionBox.
Pacific BPO Overview
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