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Premium Employer

Pacific BPO

3.4
based on 880 Reviews

Working at Pacific BPO

Company Summary

Pacific BPO is one of the leading provider of medical billing, medical coding, accounts receivable, and related healthcare revenue cycle management processes.

Overall Rating

3.4/5
based on 880 reviews
highly rated categories
3% below
industry average
highly rated categories
Critically rated for

Promotions/Appraisal, Skill Development, Company Culture

Work Policy
Work from office
Work from office
47% employees reported
Monday to Friday
Monday to Friday
97% employees reported
Strict timing
Strict timing
67% employees reported
No travel
No travel
81% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
46 employees reported
Office cab/shuttle
Office cab/shuttle
43 employees reported
Cafeteria
Cafeteria
40 employees reported
Job/Soft skill training
Job/Soft skill training
33 employees reported
View all benefits

About Pacific BPO

Founded in2010 (14 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
Websitepacificbpo.com
Primary Industry

Pacific BPO, an Access Healthcare company, is a leading provider of cost and process optimization solutions to clients in the healthcare vertical. We bring technology-enabled services, and analytics-driven transformation of revenue cycle processes of physician practices, hospitals, and revenue cycle intermediaries.

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Pacific BPO Ratings

based on 880 reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
321
4
204
3
147
2
55
1
153

Category Ratings

3.7

Job Security

3.3

Salary & Benefits

3.2

Work-Life Balance

3.2

Work Satisfaction

3.2

Company Culture

3.1

Skill Development

2.9

Promotions/Appraisal

Pacific BPO is rated 3.4 out of 5 stars on AmbitionBox, based on 880 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Pacific BPO
based on 845 reviews
3.5
Rated by 152 Women
Rated 3.7 for Job Security and 3.3 for Work-Life Balance
3.4
Rated by 693 Men
Rated 3.7 for Job Security and 3.3 for Salary & Benefits

Work Policy at Pacific BPO

based on 124 reviews in last 6 months
Work from office
47%
Hybrid
43%
Permanent work from home
10%

Pacific BPO Reviews

Top mentions in Pacific BPO Reviews

+ 5 more

Compare Pacific BPO with Similar Companies

Pacific BPO
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Genpact
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WNS
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Overall Rating
3.4/5
based on 880 reviews
3.7/5
based on 84.1k reviews
3.9/5
based on 29.7k reviews
3.4/5
based on 10.5k reviews
Highly Rated for
No highly rated category
Job Security
Work-Life balance
Job Security
Work-Life balance
Skill development
No highly rated category
Critically Rated for
Promotion/Appraisals
Skill development
Company culture
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Primary Work Policy
Work from office
47% employees reported
Work from office
81% employees reported
Hybrid
68% employees reported
Work from office
60% employees reported
Rating by Women Employees
3.5
Good
rated by 152 women
3.8
Good
rated by 24.3k women
3.9
Good
rated by 8.3k women
3.4
Average
rated by 3.1k women
Rating by Men Employees
3.4
Average
rated by 693 men
3.7
Good
rated by 54.6k men
3.9
Good
rated by 20.3k men
3.4
Average
rated by 7k men
Job Security
3.7
Good
4.6
Excellent
4.2
Good
3.7
Good
View more

Pacific BPO Salaries

3.3
rated by 880 employees for salaries

Team Lead

(176 salaries)
Unlock
₹4 L/yr - ₹9 L/yr

Quality Analyst

(176 salaries)
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₹3.1 L/yr - ₹7.5 L/yr

Senior AR Executive

(156 salaries)
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₹3 L/yr - ₹6.5 L/yr

Senior Analyst

(142 salaries)
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₹3.4 L/yr - ₹6 L/yr

AR Executive

(129 salaries)
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₹2 L/yr - ₹5 L/yr

Senior AR Caller

(119 salaries)
Unlock
₹3 L/yr - ₹6 L/yr

Senior Associate

(117 salaries)
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₹2.8 L/yr - ₹6 L/yr

SME

(109 salaries)
Unlock
₹3.2 L/yr - ₹6.3 L/yr

Medical Billing Executive

(108 salaries)
Unlock
₹1.8 L/yr - ₹5.5 L/yr

Accounts Receivable Executive

(103 salaries)
Unlock
₹2 L/yr - ₹5.8 L/yr

Pacific BPO Interview Questions

Interview Process at Pacific BPO

based on 30 interviews in last 1 year
Interview Experience
4.0
Good
Difficulty level
Easy
12%
Moderate
88%

People are getting interviews through

based on 47 Pacific BPO interviews
Job Portal
31%
Referral
30%
Walkin
26%
*13% candidates got the interview through other sources
stats-bars
High confidence

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3.7
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3.6
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3.6
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3.8
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3.9
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4.1
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3.8
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4.5
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4.4
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4.1
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4.1
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4.0
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4.2
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4.0
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4.3
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4.0
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3.7
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4.3

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