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Pacific BPO
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Pacific BPO Senior Executive Operations Interview Questions and Answers
Pacific BPO Senior Executive Operations Interview Experiences
3 interviews found
R2k (Rap to kill)
(3 Questions)
- Q1. Basic Medical billing questions
- Q2. Payer types
- Q3. Medicare part b deductibles
Selected
I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Types of payers in us healthcare
- Q2. What is QMB or Dual plan
You will have to answer 15 questions for basic Medical billing questions which is about Insurance payers and AR denials.
Interview Preparation Tips
Anonymous
Selected
I applied via Job Portal and was interviewed before Oct 2023. There was 1 interview round.
(1 Question)
- Q1. Tell about 5 denials occur most commonly
- Ans.
Common denials in operations include lack of documentation, incorrect coding, eligibility issues, timely filing limits, and duplicate claims.
Lack of documentation (e.g. missing or incomplete medical records)
Incorrect coding (e.g. using incorrect procedure or diagnosis codes)
Eligibility issues (e.g. patient not covered by insurance or policy limitations)
Timely filing limits (e.g. claims not submitted within specified ti...
Interview Preparation Tips
- Denials
Interview questions from similar companies
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.
HR round, Essay writing 5000 words in 20 minutes on given topic, Grammer Test, Then Ops Round, typing test.
(1 Question)
- Q1. Only personal information to check fluency in English, work experience, location
Interview Preparation Tips
- Prepare an essay on any topic
- Be grammatically good
- Be fluent
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(1 Question)
- Q1. Please brief about yourself?
(3 Questions)
- Q1. Can you please tell me something about your self !?
- Q2. Why do you want to work for a BPO
- Q3. Are you okay working on Rotational shifts and night shifts ?
(1 Question)
- Q1. What do you know abouy customer service ?
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after purchase.
Customer service involves understanding the needs and expectations of customers
It includes effective communication, problem-solving, and conflict resolution skills
Providing timely and accurate information to customers is crucial
Going above and beyond to exceed customer expectations can lead to customer loyalty an...
(1 Question)
- Q1. How do you handle an upset customer
- Ans.
I listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their concerns
Empathize with their situation
Offer a solution to their problem
Apologize for any inconvenience caused
Follow up to ensure their satisfaction
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. The interviewer was very good. And the interview went very smooth. But once I got to know I am selected the next procedures took more than a week and the hr who was responsible for all this was not replyin...
Interview Preparation Tips
(1 Question)
- Q1. How does revenue recognition work
- Ans.
Revenue recognition is the process of recording revenue in a company's financial statements when it is earned.
Revenue is recognized when it is realized or realizable and earned, regardless of when cash is received.
It involves determining the amount of revenue to record and when to record it.
Different industries may have specific guidelines for revenue recognition, such as the percentage-of-completion method for constru...
Interview Preparation Tips
(1 Question)
- Q1. Asking regarding your profile related questions
General questions, leasing reasoning, english vocublory.
(1 Question)
- Q1. Asking questions regarding your previous job & required work related questions
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self Introduction Experience Brief your last process Role of responsibility
(1 Question)
- Q1. Experience and brief you last process
(1 Question)
- Q1. Difference between empathy and sympathy Resolution and solutions Empathy and sympathy Ownership and accountability Last process role of responsibility etc
Interview Preparation Tips
Pacific BPO Interview FAQs
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Pacific BPO Interviews By Designations
- Pacific BPO Senior Analyst Interview Questions
- Pacific BPO Senior Executive Interview Questions
- Pacific BPO Quality Analyst Interview Questions
- Pacific BPO Senior Associate Interview Questions
- Pacific BPO Billing Executive Interview Questions
- Pacific BPO Analyst Interview Questions
- Pacific BPO Medical Billing Executive Interview Questions
- Pacific BPO Accounts Receivable Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Operations Executive Interview Questions
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- Assistant Manager Operations Interview Questions
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- Show more
Pacific BPO Senior Executive Operations Interview Process
based on 3 interviews
Interview experience
Senior Executive Operations Interview Questions from Similar Companies
Pacific BPO Senior Executive Operations Reviews and Ratings
based on 4 reviews
Rating in categories
|
Senior Executive
506
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Team Lead
189
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
185
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior AR Executive
164
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Executive
156
salaries
| ₹0 L/yr - ₹0 L/yr |
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