6 Pacific BPO Senior Executive Operations Interview Questions & Answers | Complete Prep Guide 2025

Pacific BPO Senior Executive Operations Interview Experiences

3 interviews found

Senior Executive Operations Interview Questions & Answers

R2k (Rap to kill)

posted on 25 Feb 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(3 Questions)

Q1. Basic Medical billing questions

Add your answer

Q2. Payer types

Add your answer

Q3. Medicare part b deductibles

Add your answer

Senior Executive Operations Interview Questions & Answers

R2k (Rap to kill)

posted on 22 Jul 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. Types of payers in us healthcare

Add your answer

Q2. What is QMB or Dual plan

Add your answer

Round 2 - Aptitude Test

You will have to answer 15 questions for basic Medical billing questions which is about Insurance payers and AR denials.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you're an experience candidates be very attentive when you're asked a question and answer promptly

Senior Executive Operations Interview Questions & Answers

Anonymous

posted on 24 Oct 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Portal and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Tell about 5 denials occur most commonly

Ans.

Common denials in operations include lack of documentation, incorrect coding, eligibility issues, timely filing limits, and duplicate claims.

Lack of documentation (e.g. missing or incomplete medical records)
Incorrect coding (e.g. using incorrect procedure or diagnosis codes)
Eligibility issues (e.g. patient not covered by insurance or policy limitations)
Timely filing limits (e.g. claims not submitted within specified ti...

Answered by AI

Add your answer

Interview Preparation Tips

Topics to prepare for Pacific BPO Senior Executive Operations interview:

Denials

Interview preparation tips for other job seekers - Be confident on interview day

Top trending discussions

View All

Interview Tips & Stories

1d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

Got a question about Pacific BPO?

Ask anonymously on communities.

Interview questions from similar companies

Senior Executive Operations Interview Questions & Answers

WNS

Anonymous

posted on 20 Jun 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Versant

(1 Question)

Q1. Please brief about yourself?

Add your answer

Senior Executive Operations Interview Questions & Answers

WNS

Anonymous

posted on 22 Jun 2022

Round 1 - HR

(3 Questions)

Q1. Can you please tell me something about your self !?

Add your answer

Q2. Why do you want to work for a BPO

Add your answer

Q3. Are you okay working on Rotational shifts and night shifts ?

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. What do you know abouy customer service ?

Ans.

Customer service is the provision of assistance and support to customers before, during, and after purchase.

Customer service involves understanding the needs and expectations of customers
It includes effective communication, problem-solving, and conflict resolution skills
Providing timely and accurate information to customers is crucial
Going above and beyond to exceed customer expectations can lead to customer loyalty an...

Answered by AI

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. How do you handle an upset customer

Ans.

I listen to their concerns, empathize with them, and offer a solution to their problem.

Listen actively to their concerns
Empathize with their situation
Offer a solution to their problem
Apologize for any inconvenience caused
Follow up to ensure their satisfaction

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Practicing for interviews and build your communications

Senior Executive Operations Interview Questions & Answers

WNS

Anonymous

posted on 26 Oct 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

HR round, Essay writing 5000 words in 20 minutes on given topic, Grammer Test, Then Ops Round, typing test.

Round 3 - HR

(1 Question)

Q1. Only personal information to check fluency in English, work experience, location

Add your answer

Interview Preparation Tips

Topics to prepare for WNS Senior Executive Operations interview:

Prepare an essay on any topic
Be grammatically good
Be fluent

Interview preparation tips for other job seekers - They mostly look for stable people. Even if you are confident and feel you will get selected, you may end up being rejected.

Senior Executive Operations Interview Questions & Answers

TCS

Anonymous

posted on 26 Sep 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Asking regarding your profile related questions

Add your answer

Round 3 - Aptitude Test

General questions, leasing reasoning, english vocublory.

Round 4 - Technical

(1 Question)

Q1. Asking questions regarding your previous job & required work related questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frequenly while giving interview.

Senior Executive Operations Interview Questions & Answers

Tech Mahindra

posted on 31 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Self Introduction Experience Brief your last process Role of responsibility

Add your answer

Round 3 - Behavioral

(1 Question)

Q1. Experience and brief you last process

Add your answer

Round 4 - Technical

(1 Question)

Q1. Difference between empathy and sympathy Resolution and solutions Empathy and sympathy Ownership and accountability Last process role of responsibility etc

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and smart while responding learn briefly about the difference between words I have shared and please share the exact your role of Responsibilities in the last company and process

Senior Executive Operations Interview Questions & Answers

HCLTech

Anonymous

posted on 5 Jul 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - Technical

(1 Question)

Q1. How does revenue recognition work

Ans.

Revenue recognition is the process of recording revenue in a company's financial statements when it is earned.

Revenue is recognized when it is realized or realizable and earned, regardless of when cash is received.
It involves determining the amount of revenue to record and when to record it.
Different industries may have specific guidelines for revenue recognition, such as the percentage-of-completion method for constru...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare IFRS

Senior Executive Operations Interview Questions & Answers

Cognizant

posted on 5 Oct 2021

Interview Questionnaire

1 Question

Q1. The interviewer was very good. And the interview went very smooth. But once I got to know I am selected the next procedures took more than a week and the hr who was responsible for all this was not replyin...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview procedure happens very slow

Pacific BPO Interview FAQs

How many rounds are there in Pacific BPO Senior Executive Operations interview?

Pacific BPO interview process usually has 1-2 rounds. The most common rounds in the Pacific BPO interview process are One-on-one Round, Aptitude Test and HR.

What are the top questions asked in Pacific BPO Senior Executive Operations interview?

Some of the top questions asked at the Pacific BPO Senior Executive Operations interview -

Tell about 5 denials occur most commo...read more
What is QMB or Dual p...read more
Types of payers in us healthc...read more

Senior Executive 506 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 189 salaries	₹0 L/yr - ₹0 L/yr
Quality Analyst 185 salaries	₹0 L/yr - ₹0 L/yr
Senior AR Executive 164 salaries	₹0 L/yr - ₹0 L/yr
Executive 156 salaries	₹0 L/yr - ₹0 L/yr

Pacific BPO Senior Executive Operations Interview Questions and Answers

Pacific BPO Senior Executive Operations Interview Experiences

3 interviews found

(3 Questions)

(2 Questions)

Interview Preparation Tips

Senior Executive Operations Interview Questions Asked at Other Companies

(1 Question)

Interview Preparation Tips

Interview questions from similar companies

(1 Question)

(3 Questions)

(1 Question)

(1 Question)

Interview Preparation Tips

(1 Question)

Interview Preparation Tips

(1 Question)

(1 Question)

Interview Preparation Tips

(1 Question)

(1 Question)

(1 Question)

Interview Preparation Tips

(1 Question)

Interview Preparation Tips

Interview Questionnaire

1 Question

Interview Preparation Tips

Pacific BPO Interview FAQs

Recently Viewed

Panasonic Avionics Corporation

DTDC Express

DTDC Express

Aditya Birla Fashion and Retail

Padget Electronics

Aditya Birla Fashion and Retail

Insurance Company

Aditya Birla Fashion and Retail

Panasonic Avionics Corporation

Yashoda Hospitals

Tell us how to improve this page.

Pacific BPO Interviews By Designations

Interview Questions for Popular Designations

Pacific BPO Senior Executive Operations Interview Process

Senior Executive Operations Interview Questions from Similar Companies