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Pacific BPO
3.4
based on 925 Reviews
Company Overview
Company Locations
Working at Pacific BPO
Company Summary
Pacific BPO is one of the leading provider of medical billing, medical coding, accounts receivable, and related healthcare revenue cycle management processes.
Overall Rating
3.4/5
based on 925 reviews
13% below
industry average
Critically rated for
Promotions, Skill development, Company culture
Work Policy
Work from office
48% employees reported
Monday to Friday
96% employees reported
Strict timing
67% employees reported
No travel
81% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
46 employees reported
Office cab/shuttle
43 employees reported
Cafeteria
40 employees reported
Job/Soft skill training
33 employees reported
View all benefits
About Pacific BPO
Founded in2010 (15 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
Websitepacificbpo.com
Primary Industry
Other Industries
Pacific BPO, an Access Healthcare company, is a leading provider of cost and process optimization solutions to clients in the healthcare vertical. We bring technology-enabled services, and analytics-driven transformation of revenue cycle processes of physician practices, hospitals, and revenue cycle intermediaries.
Pacific BPO Ratings
based on 925 reviews
Overall Rating
3.4/5
How AmbitionBox ratings work?
5
334
4
213
3
155
2
58
1
165
Category Ratings
3.7
Job security
3.3
Salary
3.3
Work-life balance
3.2
Work satisfaction
3.1
Company culture
3.1
Skill development
2.8
Promotions
Pacific BPO is rated 3.4 out of 5 stars on AmbitionBox, based on 925 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Pacific BPO
based on 890 reviews
3.5
Rated by 159 Women
Rated 3.6 for Job security and 3.3 for Work-life balance
3.4
Rated by 731 Men
Rated 3.7 for Job security and 3.3 for Salary
Work Policy at Pacific BPO
based on 146 reviews in last 6 months
Work from office
48%
Hybrid
38%
Permanent work from home
14%
Pacific BPO Reviews
Top mentions in Pacific BPO Reviews
+ 5 more
Compare Pacific BPO with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.4/5 based on 925 reviews | 3.7/5 based on 87.7k reviews | 3.8/5 based on 30.9k reviews | 3.4/5 based on 10.9k reviews |
Highly Rated for | No highly rated category | Job security Work-life balance | Job security Skill development Work-life balance | No highly rated category |
Critically Rated for | Promotions Skill development Company culture | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary Work satisfaction |
Primary Work Policy | Work from office 48% employees reported | Work from office 81% employees reported | Hybrid 67% employees reported | Work from office 58% employees reported |
Rating by Women Employees | 3.5 Good rated by 159 women | 3.8 Good rated by 25.4k women | 3.9 Good rated by 8.6k women | 3.4 Average rated by 3.2k women |
Rating by Men Employees | 3.4 Average rated by 731 men | 3.7 Good rated by 57.1k men | 3.8 Good rated by 21.1k men | 3.4 Average rated by 7.2k men |
Job security | 3.7 Good | 4.5 Good | 4.2 Good | 3.6 Good |
View more
Pacific BPO Salaries
Pacific BPO salaries have received with an average score of 3.3 out of 5 by 925 employees.
Team Lead
(182 salaries)
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₹4 L/yr - ₹9 L/yr
Quality Analyst
(182 salaries)
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₹3.1 L/yr - ₹7.8 L/yr
Senior AR Executive
(165 salaries)
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₹3 L/yr - ₹6 L/yr
AR Executive
(155 salaries)
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₹2 L/yr - ₹5 L/yr
Senior Analyst
(145 salaries)
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₹3.4 L/yr - ₹6 L/yr
Senior Associate
(123 salaries)
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₹3 L/yr - ₹6 L/yr
Senior AR Caller
(121 salaries)
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₹3 L/yr - ₹6.4 L/yr
SME
(116 salaries)
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₹3.2 L/yr - ₹6.3 L/yr
Medical Billing Executive
(104 salaries)
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₹1.8 L/yr - ₹5.5 L/yr
Billing Executive
(101 salaries)
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₹2.2 L/yr - ₹3.7 L/yr
Pacific BPO Interview Questions
Interview questions by designation
Top Pacific BPO interview questions and answers
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Pacific BPO Jobs
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4.5
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4.4
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4.0
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4.1
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Pacific BPO FAQs
When was Pacific BPO founded?
Pacific BPO was founded in 2010. The company has been operating for 15 years primarily in the Healthcare sector.
Where is the Pacific BPO headquarters located?
Pacific BPO is headquartered in Noida, Uttar Pradesh and has an office in Noida
How many employees does Pacific BPO have in India?
Pacific BPO currently has more than 2,100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Pacific BPO based on the number of reviews submitted on AmbitionBox.
Does Pacific BPO have good work-life balance?
Pacific BPO has a work-life balance rating of 3.3 out of 5 based on 900+ employee reviews on AmbitionBox. 41% employees rated Pacific BPO 3 or below, while 59% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Pacific BPO work-life balance reviews for more details
Is Pacific BPO good for career growth?
Career growth at Pacific BPO is rated as poor, with a promotions and appraisal rating of 2.8. 41% employees rated Pacific BPO 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Pacific BPO promotions/appraisals reviews for more detailed insights.
What are the cons of working in Pacific BPO?
Working at Pacific BPO does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, skill development and company culture, based on 900+ employee reviews on AmbitionBox.
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