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Premium Employer

Pacific BPO

Compare

3.4

based on 917 Reviews

Filter reviews by

Pacific BPO Quality Analyst Reviews

Updated 4 Feb, 2025

Overall Rating

4.0/5

based on 29 reviews

Rating distribution

14 (48.3%)

10 (34.5%)

2 (6.9%)

1 (3.4%)

2 (6.9%)

Category Ratings

4.1

Job security

3.8

Skill development

3.7

Company culture

3.7

Work satisfaction

3.6

Salary

3.5

Work-life balance

3.1

Promotions

What employees say about Pacific BPO?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

29% employees reported

No travel

85% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

5 reviews

3.9

Rated by Men

23 reviews

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Top Mentions in Pacific BPO Quality Analyst Reviews

29 reviews found

Sort by: Popular

Quality Analyst in Noida

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2025

Likes

Nothing

Dislikes

No promotion to the talent... If you have sources and connections then only you are promoted.. unsupportive management.. inequality in salary and annual ratings.. if you mind your own business and be limited to your work then you won't be recognised because you do not have a face value..

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in New Delhi

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Nov 2024

Likes

Nothing

Dislikes

One of the worst company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Employer’s Response

We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!

What people are saying about Pacific BPO

View All

intoxicatingjasoos

currently not working

Medical coder

I want to know about work culture, pressure, bond amount, salary and benefits in Pacific bpo, Trivandrum.

Got a question about Pacific BPO?

Ask anonymously on communities.

Quality Analyst in Noida

Full Time

Health Informatics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2024

Likes

your all points covered every thing which is most important part as a employer to give job satisfaction to employees and i already rated🙏

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no deslike

Employer’s Response

We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

Get interview-ready with top interview questions

View all 7 questions

Quality Analyst in Noida

Full Time

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jul 2024

Likes

Work culture and Management Is Best

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your kind words. We appreciate your positive feedback and are glad to hear you had a good experience with us. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

Quality Analyst in Ghaziabad

Full Time

Production & Manufacturing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 05 Jun 2024

Likes

Gud

Job security - Good
Work-life balance - Good

Dislikes

Appraisal are not good

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you'd like to discuss it further. Best Wishes!

Quality Analyst in Noida

Full Time

Quality Assurance - Other Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Feb 2024

Likes

Few TL's and Managers are supportive.

Dislikes

If you have a good reference then you will get WFH doesn't matter where your home is.

Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Employer’s Response

Thank you for sharing your feedback. Regarding the WFH concern, we strive for fairness and equal opportunities for all employees. Your input is valuable, and we'll take it into consideration for continuous improvement. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

Quality Analyst in Noida

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Nov 2023

Likes

Good culture at work place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Facilities are less in compare to mnc

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

You are reading trusted reviews. Keep reading to find out more about Pacific BPO.

Quality Analyst in Noida

Full Time

BFSI, Investments & Trading Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 May 2023

Likes

Work from home, no work pressure, happy place to work

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Slow internal process , salary packages are not best in the industry

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Quality Analyst in Noida

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2023

Likes

Best company with best environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Noida

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Mar 2023

Likes

I like the work of doing Quality Analyst

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Could not get the cabs in day shift

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2023

Likes

Wonderful team support and job security.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike feature

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Greater Noida

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Nov 2022

Likes

Job security, good management

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

All is fine

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Noida

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2023

Likes

Salary on time, job security.

Salary - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Appraisal are little lower as compared to other companies.

Quality Analyst (working remotely)

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Quality Analyst (working remotely)

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 14 Nov 2024

Likes

All good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

No dislikes best in this field

Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!

Quality Analyst in Noida

Full Time

Quality Assurance Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 Jul 2020

Likes

I would like to thank Pacific BPO because they gave me a chance to work with them. Here in the Pacific, we feel so secure in terms of Job security and compensation. Today's Situation where many people lost their jobs due to this pandemic crisis we Pacifician's working from home and feel safe and secure in terms of personal level along with professional level. Best wishes from my Heart to Pacific BPO....Read More

Salary - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Not now in this Pandemic crisis where we are still getting salary on time and working from home. everything is awesome.

Quality Analyst in Ghaziabad

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Apr 2021

Likes

Operation

Salary - Good
Promotions - Good
Work satisfaction - Good

Quality Analyst in Noida

Full Time

Quality Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Sep 2018

Likes

Good and Friendly team mates I have at Pacific BPO, Got training when QA is hired and if talk about Job security then have to say Job security is excellent here if you are really a workaholic person and ready to work. Career growth is good and Every body got chance to grow in his professional life. Salary and appraisal is Good as compared to other companies in RCM. Work environment and culture is Very good if Pacific and anybody can work and enjoy his life at same time....Read More

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is not much in negative but Transport and cafeteria is not up to the mark...otherwise Good company environment and culture.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Noida

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

Job safty

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Still now found and dislikes while working for last 10 year

Work Details

Good experience for last 12 year

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Noida

Medical Coding Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

Job security if you can be silent.

Job security - Excellent

Dislikes

Some supervisors and some high department persons (Archana Kushwaha)

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

It is not good as it should be.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Tell us how to improve this page.

Pacific BPO Quality Analyst Reviews by Locations

Pacific BPO Quality Analyst Noida Reviews

Pacific BPO Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 29 Pacific BPO reviews submitted by Pacific BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Pacific BPO is the right company for you. 100% of employees repor...Read more