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Pacific BPO Customer Success, Service & Operations Department Reviews

Updated 9 Apr, 2025
Overall Rating
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3.4/5
based on 424 reviews

Rating distribution

Category Ratings

3.6

Job security

3.3

Salary

3.3

Work-life balance

3.2

Work satisfaction

3.1

Company culture

3.1

Skill development

2.8

Promotions

What employees say about Pacific BPO?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

53% employees reported

Monday to Friday

Monday to Friday

97% employees reported

Strict (6pm - 3am)

Strict (6pm - 3am)

42% employees reported

No travel

No travel

81% employees reported

Gender based rating

3.2
female

Rated by Women

67 reviews

3.5
male

Rated by Men

349 reviews

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Top Mentions in Pacific BPO Customer Success, Service & Operations Department Reviews

424 reviews found

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Top Pacific BPO Interview Questions

Q1. Deposit, what is deposit.?
Q2. If a user is consistently making an error and is not accepting those errors ... read more

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Q3. Authorization Case how to handle
Q4. Tell about 5 denials occur most commonly
Q5. Difference in Extract and live connection.
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People also ask about Pacific BPO's Customer Success, Service & Operations Department

Is Pacific BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 424 employee reviews, it's clear that most employees have an average experience working at Pacific BPO's Customer Success, Service & Operations Department. Job security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does Pacific BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Pacific BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 424 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Pacific BPO's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Pacific BPO's Customer Success, Service & Operations Department, click here .
How is the work culture at Pacific BPO's Customer Success, Service & Operations Department?
Work culture at Pacific BPO's Customer Success, Service & Operations Department is rated 3.1 out of 5 by 424 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Pacific BPO's Customer Success, Service & Operations Department, click here .
How is the job security at Pacific BPO's Customer Success, Service & Operations Department?
Based on 424 reviews on AmbitionBox, Pacific BPO's Customer Success, Service & Operations Department employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Pacific BPO's Customer Success, Service & Operations Department. To read reviews about job security at Pacific BPO's Customer Success, Service & Operations Department, click here .
Is work from home available at Pacific BPO's Customer Success, Service & Operations Department?
According to AmbitionBox, 8% of Pacific BPO's Customer Success, Service & Operations Department employees work from home permanently, 53% work from the office, and 39% follow a hybrid model, based on 84 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Pacific BPO's Customer Success, Service & Operations Department?
To get a job at Pacific BPO's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Pacific BPO interview questions and practice your responses to prepare thoroughly.

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