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Oberoi Contact Centre

Compare

based on 7 Reviews

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Oberoi Contact Centre Reviews

based on 7 reviews

Updated 2 Oct, 2023

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

2.9

Skill development

2.8

Work Satisfaction

2.6

Company culture

2.6

Job Security

2.0

Promotions/Appraisal

1.9

Work-Life balance

1.1

Salary & Benefits

Oberoi Contact Centre is rated 3.1 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

7 reviews found

Sort by: Popular

Reservation Associate in New Delhi

Full Time

·

Reservation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Oct 2023

Likes

It's a good brand and they do provide best learning opportunity which very few companies are capable of providing. The discipline and all

Dislikes

They fire their employees very easily so no job security at Oberoi and senior's are very arrogant and thy are always angry and yelling at you. The salary is very less according to company standard.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Supervisor in Civil lines delhi

Full Time

·

Reservations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 28 Jun 2023

Likes

People

Dislikes

No perks even if you are employee of the company they will offer you same rate as direct guest

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Reservation Associate in Civil lines

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 23 Sep 2023

Likes

That they provide cabs

Dislikes

We don't have any specific time to go home if work is more then you have to stay.

Reservation Associate in New Delhi

Voice Process Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 17 Aug 2021

Likes

Great job to start out in. Although, the company has been at a steady decline last couple of years. Work pressures is too much now compensation is not there. HR does not take care or work towards employee benefits.

Dislikes

The amount of care for employees is not much. Problems are heard but no changes ever implemented. Voice team manager is not cut out for the role. I stayed during lockdown and helped the company. Have done overtime, worked without fixed shifts and overtime. Gone on short notice and given my best. However after resignation amd leavingI have still not recieved salary for 3 months which they are with holding....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Supervisor in Civil Lines

Full Time

·

BD / Pre Sales Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 03 Dec 2022

Likes

The Company is a great place for freshers. Lots to learn from the highly experienced colleagues / managers about Hospitality and Hotel industry. A good start if you wish to be in this industry - no other company would be as passionate as Oberoi.

Dislikes

The chances of promotions are bleak or biased. Namesake promotions in same bands. Long hierarchy Poor Salary (for OCC only) Strict environment

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Reservation Associate in New Delhi

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 20 Sep 2019

Likes

Best place for freshers to groom themselves.

Dislikes

Na

Reservation Associate in New Delhi

Reservations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 15 Jul 2019

Likes

Work place

Dislikes

Bit partial

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Oberoi Contact Centre .

Top trending discussions

View All

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

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Oberoi Contact Centre Reviews by Locations

Oberoi Contact Centre New Delhi Reviews

Oberoi Contact Centre Reviews by Designations

Oberoi Contact Centre Reservation Associate Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Oberoi Contact Centre reviews submitted by Oberoi Contact Centre employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Oberoi Contact Centre is the right company for you. ...Read more

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Oberoi Contact Centre Reviews

Working Days at Oberoi Contact Centre

based on 7 reviews

Rotational Shift

40%

Monday to Saturday

40%

Other

20%

Work Timings at Oberoi Contact Centre

based on 7 reviews

Flexible timing

Strict (9.30am - 6.30pm)

60%

40%

Shift Timings at Oberoi Contact Centre

based on 7 reviews

Day shift

100%

Business Travel at Oberoi Contact Centre

based on 7 reviews

No travel

100%

Oberoi Contact Centre Salaries in India

Supervisor 5 salaries	₹3.6 L/yr - ₹4.2 L/yr
Senior Reservation Associate 5 salaries	₹2.2 L/yr - ₹3.2 L/yr
Reservation Associate 3 salaries	₹3 L/yr - ₹3 L/yr

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