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NatWest Group

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4.0

based on 2.7k Reviews

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NatWest Group Customer Service & Operations Analyst Reviews

Updated 30 Jan, 2025
Overall Rating
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4.0/5
based on 78 reviews

Rating distribution

Category Ratings

4.4

Company culture

4.4

Work-life balance

4.1

Job security

3.9

Work satisfaction

3.8

Skill development

3.3

Salary

2.8

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What employees say about NatWest Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

76% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

73% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

35 reviews

4.0
male

Rated by Men

40 reviews

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Top Mentions in NatWest Group Customer Service & Operations Analyst Reviews
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78 reviews found

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What people are saying about NatWest Group

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interestingseal
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1w
works at
NatWest Group
Stuck in my current company
Hi all , I've been working as a customer service & operations analyst in my current company for the past 2.5 years. 1 year of experience in handling non-voice customer queries and 1.5 years of experience in retail lending operations. The nature of my work is repetitive ... read more
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Read NatWest Group Customer Service & Operations Analyst Reviews based on locations

4.1
 Chennai

 (28)

4.0
 Gurgaon / Gurugram

 (22)

4.0
 New Delhi

 (14)

4.6
 Mumbai

 (4)

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People also ask about NatWest Group's Customer Service & Operations Analysts

Is NatWest Group a good place to work for Customer Service & Operations Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 78 employee reviews, it's clear that most customer service & operations analysts have a positive experience working at NatWest Group. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.
Does NatWest Group pay their Customer Service & Operations Analysts well?
According to AmbitionBox reviews, NatWest Group customer service & operations analysts rate their salary and benefits at 3.3 out of 5, based on 78 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about NatWest Group's customer service & operations analysts salaries here and to read reviews specifically about salary and benefits at NatWest Group for customer service & operations analysts, click here .
How is the work culture at NatWest Group for Customer Service & Operations Analysts?
Work culture at NatWest Group for customer service & operations analysts is rated 4.4 out of 5 by 78 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at NatWest Group. To read reviews specifically about work culture at NatWest Group for customer service & operations analysts, click here .
How is the job security at NatWest Group for Customer Service & Operations Analysts?
Based on 78 reviews on AmbitionBox, NatWest Group's customer service & operations analysts rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at NatWest Group, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at NatWest Group for customer service & operations analysts, click here .

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NatWest Group Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 78 NatWest Group reviews submitted by NatWest Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NatWest Group is the right company for you. 76% of employees ...reported the working days at NatWest Group as Monday to Friday. 58% employees reported the work timings at NatWest Group as Flexible timing. Read more
NatWest Group Office Photos
+5
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NatWest Group Customer Service & Operations Analyst Salary
based on 604 salaries
₹2.2 L/yr - ₹7.1 L/yr
At par with the average Customer Service & Operations Analyst Salary in India
View more details
Employee Benefits for NatWest Group Customer Service & Operations Analyst
cab
Office cab/shuttle
6 total responses
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
4 total responses
childCareBenefits
Child care facility
1 total response
+2 more benefits
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