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NatWest Group Customer Service & Operations Analyst Gurgaon / Gurugram Reviews

Updated 31 Mar, 2025
Overall Rating
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3.9/5
based on 23 reviews

Rating distribution

Category Ratings

4.6

Work-life balance

4.3

Company culture

4.1

Work satisfaction

3.8

Job security

3.6

Skill development

2.9

Salary

2.5

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What employees say about NatWest Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

61% employees reported

Flexible timing

Flexible timing

53% employees reported

No travel

No travel

59% employees reported

Gender based rating

3.5
female

Rated by Women

6 reviews

4.1
male

Rated by Men

17 reviews

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Top Mentions in NatWest Group Customer Service & Operations Analyst Gurgaon / Gurugram Reviews

23 reviews found

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Top NatWest Group Customer Service & Operations Analyst Interview Questions

Q1. What are the risks associated when banks fail to comply with the regulation ... read more
Q2. What constitutes high-risk industries, and can you provide a few examples o ... read more
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People also ask about NatWest Group, Gurgaon / Gurugram Customer Service & Operations Analysts

Is NatWest Group, Gurgaon / Gurugram a good place to work for Customer Service & Operations Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 23 employee reviews, it's clear that most customer service & operations analysts have an average experience working at NatWest Group, Gurgaon / Gurugram. Work-life balance holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about work-life balance and career growth on AmbitionBox.
Does NatWest Group, Gurgaon / Gurugram pay their Customer Service & Operations Analysts well?
According to AmbitionBox reviews, NatWest Group, Gurgaon / Gurugram customer service & operations analysts rate their salary and benefits at 2.9 out of 5, based on 23 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about NatWest Group, Gurgaon / Gurugram's customer service & operations analysts salaries here and to read reviews specifically about salary and benefits at NatWest Group, Gurgaon / Gurugram for customer service & operations analysts, click here .
How is the work culture at NatWest Group, Gurgaon / Gurugram for Customer Service & Operations Analysts?
Work culture at NatWest Group, Gurgaon / Gurugram for customer service & operations analysts is rated 4.3 out of 5 by 23 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at NatWest Group, Gurgaon / Gurugram. To read reviews specifically about work culture at NatWest Group, Gurgaon / Gurugram for customer service & operations analysts, click here .
How is the job security at NatWest Group, Gurgaon / Gurugram for Customer Service & Operations Analysts?
Based on 23 reviews on AmbitionBox, NatWest Group, Gurgaon / Gurugram's customer service & operations analysts rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at NatWest Group, Gurgaon / Gurugram. To read reviews about job security at NatWest Group, Gurgaon / Gurugram for customer service & operations analysts, click here .

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