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NatWest Group Customer Service & Operations Analyst Reviews

based on 12 reviews
Updated 23 Aug, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.5

Company culture

4.4

Work-Life balance

4.1

Job Security

4.0

Work Satisfaction

3.8

Skill development

3.3

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in NatWest Group Customer Service & Operations Analyst Reviews

12 reviews found for "work culture"

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People also ask about NatWest Group's Customer Service & Operations Analysts

Is NatWest Group a good place to work for Customer Service & Operations Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 12 employee reviews, it's clear that most customer service & operations analysts have a positive experience working at NatWest Group. Company culture holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.
Does NatWest Group pay their Customer Service & Operations Analysts well?
According to AmbitionBox reviews, NatWest Group customer service & operations analysts rate their salary and benefits at 3.3 out of 5, based on 12 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about NatWest Group's customer service & operations analysts salaries here and to read reviews specifically about salary and benefits at NatWest Group for customer service & operations analysts, click here.
How is the work culture at NatWest Group for Customer Service & Operations Analysts?
Work culture at NatWest Group for customer service & operations analysts is rated 4.5 out of 5 by 12 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at NatWest Group. To read reviews specifically about work culture at NatWest Group for customer service & operations analysts, click here.
How is the job security at NatWest Group for Customer Service & Operations Analysts?
Based on 12 reviews on AmbitionBox, NatWest Group's customer service & operations analysts rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at NatWest Group, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at NatWest Group for customer service & operations analysts, click here.

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Gender Based Ratings for NatWest Group Customer Service & Operations Analyst

based on 71 reviews
3.9
Rated by 33 Women

Rated 4.6 for Company Culture and 4.3 for Work-Life Balance

women
4.0
Rated by 38 Men

Rated 4.5 for Work-Life Balance and 4.4 for Company Culture

men

Working Days for NatWest Group Customer Service & Operations Analyst

based on 74 reviews
Monday to Friday
77%
Rotational Shift
19%
Other
4%

Work Timings for NatWest Group Customer Service & Operations Analyst

based on 74 reviews
Flexible timing
Strict (11.30am - 8.30pm)
Strict (1.30pm - 10.30pm)
58%
14%
6%
22% employees reported other strict timings

Shift Timings for NatWest Group Customer Service & Operations Analyst

based on 74 reviews
Day shift
100%

Business Travel for NatWest Group Customer Service & Operations Analyst

based on 74 reviews
No travel
75%
Within city
25%
NatWest Group Customer Service & Operations Analyst Salary
based on 574 salaries
₹2.5 L/yr - ₹8 L/yr
At par with the average Customer Service & Operations Analyst Salary in India
View more details
cab
Office cab/shuttle
6 total responses
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
4 total responses
childCareBenefits
Child care facility
1 total response
+2 more benefits
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