iSON Xperiences Customer Service Executive Reviews
based on 51 reviews
Updated 25 Nov, 2024
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.7
Skill development
3.5
Job Security
3.5
Work-Life balance
3.4
Company culture
3.3
Promotions/Appraisal
3.2
Salary & Benefits
3.2
Work Satisfaction
iSON Xperiences is rated
3.5 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
iSON Xperiences is rated
3.5 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in iSON Xperiences Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 May 2024
Likes
Work environment is good and secure
Dislikes
Benefits and salary is satisfied
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Vadodara
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Nothing totally bad experience. Worst HR policies.
Dislikes
Worst HR and admin policy. No cleanliness. People's chew tobacco and drinks alcohol on production floor.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Dehradun
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Jun 2023
Likes
Salary package is below accordingly to the work . No benefits like overtime’s ,appraisal nothing.I place of 8 houses working shifts they take you work up to 10 hours without break.
No holidays nothing.
Dislikes
No overtime .
10 hours working hours excluding break
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Vadodara
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Working timeing is good
Dislikes
Negetive people and selfish nature no helping nature and always speaking false
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2023
Likes
Good culture, very supportive team
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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iSON Xperiences.
Customer Service Executive in
Bangalore Rural
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Very nice company
Dislikes
No dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2022
Likes
Very excellent company to work in this company...
Dislikes
Nothing to say
Work Details
Very excellent 👍
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Finance & Accounts Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2022
Likes
Friendly nature and good work environment
Dislikes
There is no disadvantages in ison because everything is good
Work Details
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jun 2022
Likes
Good work environment and culture. Teammates are supportive.company policy are good but poor salary
Dislikes
Company gives poor salary so that is not good
Work Details
The job is actually interested, i learnt everything on the job and I feel growing up
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Dehradun
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2023
Likes
awesome and good work experience
Dislikes
pressureful work in call center life
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Mar 2021
Likes
Worst don't give proper salary
Dislikes
Worst
Work Details
Worst
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Ranchi kadru
Customer care executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2022
Likes
Ison is a great bpo for student 18+
Dislikes
The salary of the executive is very less in the session.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Customer service executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 22 Mar 2022
Likes
Basic facilities are good, and we'll managed.
Dislikes
Very rude and illogical as well as pathetic behaviour of HR TL PROCESS MANAGER .
They tried to make fun of me and my illness. My manager said that I will give you some medicine and you will be fine and he said many people survive with the pain and disease so you must work and survive like this. I asked HR to provide me my contract paper copy to know about leave policy and resignation policy. She said you are not here to question us. Stop asking this stupid question. After that I said her you lied to me about policy she said stop doing misbehave with me. Every person was pointing and was targeting me to prove me and my illnesses wrong....Read More
Work Details
Pathetic
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Viman nagar pune
Contractual
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Dec 2023
Likes
Bad experience from this company
Dislikes
Not given the my last month salary because of the company closed that time
Customer Service Executive (working remotely)
Full Time
·
General Insurance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 04 Aug 2023
Likes
Work environment is good
Dislikes
Not so much supportive and the main issue when the salary came. salary are not in time.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 May 2022
Likes
I like work life balance skill development career growth 📈 nice experience in ISON very big and supportive BPO industry
Dislikes
management
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
People also ask about iSON Xperiences's Customer Service Executives
Is iSON Xperiences a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 51 employee reviews, it's clear that most customer service executives have an average experience working at iSON Xperiences. Skill development holds the highest rating at 3.7, while work satisfaction is rated the lowest amongst all factors at 3.2. Read reviews about skill development and work satisfaction on AmbitionBox.
Does iSON Xperiences pay their Customer Service Executives well?
According to AmbitionBox reviews, iSON Xperiences customer service executives rate their salary and benefits at 3.2 out of 5, based on 51 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about iSON Xperiences's customer service executives salaries here and to read reviews specifically about salary and benefits at iSON Xperiences for customer service executives, click here.
How is the work culture at iSON Xperiences for Customer Service Executives?
Work culture at iSON Xperiences for customer service executives is rated 3.4 out of 5 by 51 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at iSON Xperiences for customer service executives, click here.
How is the job security at iSON Xperiences for Customer Service Executives?
Based on 51 reviews on AmbitionBox, iSON Xperiences's customer service executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at iSON Xperiences for customer service executives, click here.
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