AmbitionBox

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Engaged Employer

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX

Compare

2.9

based on 2k Reviews

Video summary

About
Reviews
2k
Salaries
8.3k
Interviews
199
Jobs
106
Benefits
166
Photos
17
Posts
1

Filter reviews by

IntouchCX Senior Process Associate Hyderabad / Secunderabad Reviews

Updated 8 Apr, 2025

Overall Rating

3.1/5

based on 9 reviews

Rating distribution

3 (33.3%)

2 (22.2%)

0 (0%)

1 (11.1%)

3 (33.3%)

Category Ratings

3.1

Salary

3.0

Skill development

2.9

Company culture

2.9

Work-life balance

2.8

Work satisfaction

2.7

Promotions

2.4

Job security

What employees say about IntouchCX?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

50% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

2 reviews

3.0

Rated by Men

6 reviews

IntouchCX is rated 3.1 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

IntouchCX is rated 3.1 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Teleperformance Reviews

3.9

• 30.7k reviews

WNS Reviews

3.4

• 12.4k reviews

iEnergizer Reviews

4.6

• 23.3k reviews

TaskUs Reviews

3.3

• 1.7k reviews

R1 RCM Reviews

3.9

• 3.5k reviews

Omega Healthcare Reviews

3.7

• 5.1k reviews

Foundever Reviews

3.5

• 2.1k reviews

Firstsource Solutions Reviews

3.6

• 4.7k reviews

Concentrix Corporation Reviews

3.7

• 27.3k reviews

Conneqt Business Solutions Reviews

3.6

• 9.1k reviews

Quess Reviews

3.8

• 7.6k reviews

Conduent Reviews

3.5

• 2.8k reviews

TELUS Digital Reviews

3.7

• 1.3k reviews

Provana Reviews

3.9

• 1.1k reviews

IKS Health Reviews

3.6

• 2.3k reviews

TTEC India Reviews

3.7

• 1.3k reviews

Bill Gosling Outsourcing India Reviews

3.5

• 698 reviews

QX Global Group Reviews

3.3

• 744 reviews

VXI Global Solutions Reviews

3.5

• 126 reviews

iQor Global Services Reviews

3.4

• 895 reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Apr 2025

Likes

Good environment

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 13 Feb 2025

Dislikes

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Overall Rating

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Jan 2025

Likes

Worst company

Dislikes

No recognization, over actions by team leand and managers, they never care about our heatlh conditions and they will not provide leaves as well we need to work even you are in a sitiuation to die.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Process Associate in Hyderabad / Secunderabad

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Jul 2021

Likes

Worst decision in my career, to accept offer letter of this organization.

Dislikes

There is not even one positive thing in this organization. Every day you have fear of of your job. 0% job security and worst management.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst experience working here in my 5 years of experience.

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Process Associate in Hyderabad / Secunderabad

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 May 2022

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Mar 2024

Likes

Management

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Rotational

You are reading trusted reviews. Keep reading to find out more about IntouchCX.

Senior Process Associate in Hyderabad / Secunderabad

Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Dec 2018

Likes

Skill development - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Overall Rating

Discover interview dos and don'ts from real experiences

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Apr 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about IntouchCX?

Ask anonymously on communities.

More about working at IntouchCX

HQ - Winnipeg, Manitoba, Canada
BPO
1k-5k Employees (India)

Tell us how to improve this page.

IntouchCX Hyderabad / Secunderabad Reviews by Designations

IntouchCX E Support Officer Hyderabad / Secunderabad Reviews
IntouchCX Senior E Support Officer Hyderabad / Secunderabad Reviews
IntouchCX Team Lead Hyderabad / Secunderabad Reviews
IntouchCX Quality Analyst Hyderabad / Secunderabad Reviews
IntouchCX Customer Support Executive Hyderabad / Secunderabad Reviews
IntouchCX Customer Service Executive Hyderabad / Secunderabad Reviews
Show more
IntouchCX Chat Support Executive Hyderabad / Secunderabad Reviews
IntouchCX Senior Associate Hyderabad / Secunderabad Reviews
IntouchCX SME Hyderabad / Secunderabad Reviews
IntouchCX Technical Support Associate Hyderabad / Secunderabad Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 50% employees repor...ted the work timings at IntouchCX as Flexible timing. Read more