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Indegene Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 30 Aug, 2024

Overall Rating

3.5/5

based on 15 reviews

Rating distribution

5

7 (46.7%)

4

2 (13.3%)

3

1 (6.7%)

2

2 (13.3%)

1

3 (20.0%)

Category Ratings

3.7

Job security

3.6

Work satisfaction

3.2

Skill development

3.1

Company culture

3.0

Salary

3.0

Work-life balance

2.9

Promotions

What employees say about Indegene?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

50% employees reported

No travel

82% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

8 reviews

3.5

Rated by Men

5 reviews

Indegene is rated 3.5 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Indegene is rated 3.5 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Assistant Vice President in Bangalore / Bengaluru

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Aug 2024

Likes

One piece of advice you got to be the sly Tom and not the talking Tina.This will atleast save you a month perhaps. Good luck!

Dislikes

NA

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Client Servicing Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Oct 2023

Likes

Nada

Work satisfaction - Good

Dislikes

Awards and recognition Micromanagement Toxic hierarchy No work life balance No training system in place HRBP would only listen to your challenges but do nothing about them

Salary - Poor
Promotions - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Indegene

View All

SRM College of Pharmacy, Kattankolathur

I'm a medical affairs professional with 2.5 years of experience and have offers from HCL (PMS - Post Marketing Surveillance) and Indegene ( Scientific writer- medical communications). Which is the better choice for my career growth and salary?

I'm a medical affairs professional with 2.5yrs of experience and have offers from HCL and Indegene. Which is the better choice?

Indegene (scientific writer)

3 participants . expiring in 4d

Got a question about Indegene?

Ask anonymously on communities.

Quality Analyst in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2024

Likes

Good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothg is there.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Top Indegene Interview Questions

asked in Associate Quality Assurance interview

Q1. Difference between adverse event and serious adverse event and side effects ... read more

asked in Web Developer interview

Q2. What are the 5 conceptual layers in Drupal

View answer (1)

Get interview-ready with top interview questions

View all 61 questions

asked in Test Engineer interview

Q3. Differences between smoke and sanity

View answer (1)

asked in Software Engineer interview

Q4. sudo element in css iPad and desktop screen resolution Javascript elements ... read more

View answer (1)

asked in Drupal Developer interview

Q5. What are themes and modules and how custom modules and themes will work

View answer (1)

Medical Engagement Associate in Bangalore / Bengaluru

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Nov 2022

Likes

1. Job security 2. Platform to learn new skills 3 Supportive HR 4 Company tries to support if employee is facing any problem.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Lack of career growth Lacks in motivating employees in terms of rewards

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Scientific Writer in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 17 May 2023

Likes

Salary and benefits

Job security - Good
Work-life balance - Good

Dislikes

Micromanagement and culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Nov 2021

Likes

Work From Home

Dislikes

Pretty much rest is bad. 1. They behave as we work for them 24 hours a day just because we are doing a work from home. The calls go on from morning 9AM till night 9:30PM. People ping you late in the night as well. Everyday we get used to think in the morning that what will happen today. 2. Finance folks are always after you for revenue. If there is some delay from the client side on revenue generation they behave as if the company will have losses. The finance folks call you on personal number as and when they feel like. If there is less volumes in a month which will result in less revenue they ask you to move your team members to other teams where there is work. If we get volumes again in the next month we have to ask for our team or recruit from outside. 3. Every task is a priority task and needs to be done immediately. 4. If we are on emergency medical leaves as well people call and trouble you and ask for information. 5. Surely if we work for a long time our personal lives will go for a toss. Its constant pressure for everything....Read More

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Managing different engagements and people.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Data Analyst in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Aug 2022

Likes

Good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing so far

Work Details

Good and manageable

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Indegene.

Process Trainer in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2023

Likes

Everything is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Noo there is anything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior MIS Analyst in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Mar 2019

Likes

Overall its a very good experience

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Growth

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Accounts Manager in Bangalore / Bengaluru

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 28 Jan 2022

Likes

Excellent work culture

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

None

Salary - Bad
Skill development - Bad
Promotions - Bad

Work Details

Going well

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Support Engineer in Bangalore / Bengaluru

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Jun 2021

Likes

Company policies are good and fun activities

Dislikes

Senior Management is just for name sake, they don't even know what's going on in Company and even if you complain, nothing happens. Too much of politics to withstand. Most of the employees left cause of this. No Peace of mind working here. P. S. It was not like this 2 years back. It used to be a Great Company to work, but its all gone now due to change in management.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

For the First three years it was very good, but from past two years it is terrible

Work timings: Strict Timings

Work related travel: This is a desk job.

Incident Lead in Bangalore / Bengaluru

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 May 2022

Likes

No work life balance and no work culture.

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Manager OPS in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Apr 2021

Likes

Individual growth and appreciation for good work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Employer’s Response

Thank you so much for your review! 😊 We are very happy to know that you appreciate the organization we have built. It inspires us to create the best experience for our employees.

Senior Medical Engagement Associate in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

posted on 25 Dec 2023

Overall Rating

Project Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

1.0

posted on 24 Jan 2024

Overall Rating

Jobs at Indegene

Graphic Designer

Bangalore / Bengaluru

3-9 Yrs

Not Disclosed

Associate Manager

Bangalore / Bengaluru

9-14 Yrs

₹ 18-27.5 LPA

Senior Associate - Marketing Management

Bangalore / Bengaluru

4-8 Yrs

Not Disclosed

Technical Business Analyst

Bangalore / Bengaluru

1-4 Yrs

Not Disclosed

Software Test Engineer

Bangalore / Bengaluru

1-6 Yrs

Not Disclosed

Asoc Mgr - Product Management

Bangalore / Bengaluru

2-4 Yrs

Not Disclosed

Senior Copy Editor

Bangalore / Bengaluru

3-4 Yrs

Not Disclosed

Graphic Designer

Bangalore / Bengaluru

3-9 Yrs

Not Disclosed

Associate Manager- Operations

Bangalore / Bengaluru

10-14 Yrs

Not Disclosed

Senior Design Lead

Bangalore / Bengaluru

6-9 Yrs

Not Disclosed

More about working at Indegene

HQ - Princeton, United States
Analytics & KPO
1k-5k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Indegene reviews submitted by Indegene employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Indegene is the right company for you. 100% of employees reported the w...orking days at Indegene as Monday to Friday. 50% employees reported the work timings at Indegene as Flexible timing. Read more

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Indegene Salaries in Customer Success, Service & Operations Department in Bangalore / Bengaluru

Medical Engagement Associate 8 salaries	₹2.9 L/yr - ₹4 L/yr
Project Associate 6 salaries	₹7.4 L/yr - ₹10.6 L/yr
Account Lead 5 salaries	₹11 L/yr - ₹19 L/yr
Associate Manager 4 salaries	₹11 L/yr - ₹21.3 L/yr
Senior Project Associate 4 salaries	₹9.5 L/yr - ₹11.3 L/yr

Explore more salaries

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