IGT Solutions Customer Success, Service & Operations Department Reviews

Likes

Job security sometimes ok

Dislikes

No proper management Biased management One assignment manager named Hema Arora is very cunning and backbitching always about others and Manager Rishish always blindly trust her due to which things are very very political here and They are biased in nature, who say yes to them they will become their favourite, who pays their party bil ls gets promoted for sure. No night shift allowance HR is too slow PLI never comes on time<mark style="background-color: #fff5e4;"> Retention bonus geta hold by management so that employees doesn't leave the job until they hire new people</mark> HR only listens to Management not to the employee I have spent almost 5 years of my life here and people who are being hired from outside getting 40% hike but staying here is a crime as per Management they always say you are internal promoted so can't give much salary...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The company is good. If you want to join as a fresher and gain an experience, it has a good friendly environment for workspace.

Dislikes

Not much of a salary hike, very less future opportunities

Work Details

Work policy: Depend upon workload

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job at IGT gets you to have the status of "employed".

Dislikes

In the name of rotational shift they will change your shift every week. No washroom breaks. You may have to work straight 5 hours without a single minute's break. If you change your Aux and date and take a breather or make a run to the washroom, they will use this as ground for termination and quote this as work avoidance. There's mandatory over time for which you may or may not get paid. It is the job of management and team leader to find ways to deduct your over time money.<mark style="background-color: #fff5e4;"> Oh! I completely forgot! In the name of cab service (deductible from your salary) you will be dropped 2 hours prior to your shift and after a shift of 8 hours they can at their wims decide to extend the shift by another hour or two</mark>.( PS, As mentioned above, don't expect to get paid for this extra work)...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I will never suggest anyone to work with this organization specially in pune for agoda process... Sch a terrible and worst experience.... They gave different offer letter and I got different salary, cockroach in cafeterias food which affected my health, as per company rule we need to apply for leave prior 2 weeks .. But whn ur leaves gt approved they will forced and pressurised you to cancel the leaves, team manager's targeting you specially TM Rahul Tiwari, he thinks he is the only one who will running the organization, they will mentally harass and pressurised you on the floor.... One of Team leader Mr. saurav kumar will always go out during his night shift and on duty is went for drinking and consumed alchohal and thn come back to floor in presence of senior supervisor Rahul Tiwari.. I have an all the proofs with me as well which I will surely post on Twitter.. Supervisors can do anything but employees are not even allowed to take a rest during their health issues.... Sch a worst management........Read More

Dislikes

Overall the management of pune location for agoda process is worst and terrible

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Noting

Dislikes

they don't care, just join and work like a donkey. they too know that whenever they want they can hire others. it was so toxic that i left the company without serving the notice. and paid one month salary to get the experience letter.

Likes

If you work in IGT Solutions as a fresher and you have an interest in the travel industry the job might suit you the best, the selection and the interview process is smooth and easy. You will get a great opportunity to learn GDS tools which will help you to grow in the travel industry in future.

Dislikes

The promotion process is slow, if you wish to get promoted you would need to roam around your leaders and managers. The salary hike percentage after getting promoted is really low.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Igt provides selery timely. And also provides some benifits like retention Bonus. Bus there is much problems for all employees,on that problems IGT have to focus to resolve.

Dislikes

Igt does not complete yourself promise. Once they hire you as employee. Management makes misbehaviour. They think employees are only low category peon. There is no medical help as better. And one more important think there is no respect of employees at all.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Apart from Salary, Company will provide so many facilities like Retention, Cab facility and many more things

Dislikes

The management of some process is disgusting, If I am talking about IGT management it is wonderful but if I am taking about process management, I rate them 1 out of 5.

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

The management and crowd is not good. Lots of work load. Bad politics is there.

Dislikes

Bad management, not good place to work, the crowed is not good and professional. Salary issues alot.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.