iEnergizer Senior Customer Care Representative Reviews

Likes

"I appreciate the autonomy and flexibility that I have in my role at iEnergizer. The company trusts its employees to take ownership of their work and make decisions that align with the company's goals."

Dislikes

I've noticed that the company's bureaucracy can sometimes slow down decision-making and innovation. However, I've also seen efforts to streamline processes and empower employees to make decisions."

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great work environment to grow your personality and career

Dislikes

Good for people around the location. Unfortunately they don’t provide cab service. Cab service are charged according your location to be picked and dropped.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Here I’m talking about only my process I.e. SBIC , as a company organise every cultural programs but in our process we don’t have any rights to join that . I like only company’s architecture.

Dislikes

While working in my process there so much politics and there is no growth , any one can depressed . And also there worst management. You can not take any sick leave any other leaves . There is no any work life balance .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cleaning is good,and any thing break on the floor so cleaning staff clean the all things in min lighting,fan,ac,& medical are good.

Dislikes

Some senior staff not good behaviour with female staff and if female staff doing work accordingly TL so he will promoted ther wi,it's 9 hours for which is not liked any more,food also price also very high, in my process most of the system not working and my tl not doing anything he just always changed my sit.

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Nothing

Dislikes

Worst company in pune which is located in viman nagar wiekfilled, Bulk hiring from hr whenever they required and they remove people whenever they want For whatever silly reasons. Open door policy is only on paper this company never work on policy OPERATIONS : HOD balbir he treat agent as slave and AM mangesh and TL shubham never help whenever required HR : pooja and gaurav never committed to there words Common issues : salary dedication 250 for full day extra and 150 for half day for absent days there There is is public holiday provided by company in operations Salary issue for every month...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like the working atmosphere here and also the salary they offer to the freshers is also good

Dislikes

Currently one bad I find out is they are not paying for the 15 days training

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Colleague and other senior designation worker are helping and good to mentor new members

Dislikes

Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I believe that working in your company would give me the opportunity to refine my skills, learn from experienced professionals, and contribute to delivering exceptional experiences to customers.

Dislikes

No caps provided

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing, the behaviour of the managers and trainers make it worst. The cooperation they do with the new joiners is just awful.

Dislikes

Cigarette breaks are taken more seriously than you need to use a washroom. Ill-health is less respected than was not present q ki kal jyada ho gayi thi. Worst work culture ever seen.

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Working with ienergizer I one of worst experience. Though I had work into different consultant process but this company is a real shit in a market need to upgrade the working culture at same time. There quality auditor should be more formal. When I say formal that they need to know what skill a QA should need.

Dislikes

Everything including foods too.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

I was suffering from a chronic disease known as DVT also I have shared all the relevant diagnosis documents with my higher authority even after that they neither shared my experience letter of 6 months nor given me salary of 50% for the medication allowance as per labour law, further I was receiving the mails from hr department thatI didn’t submit any documents nor I informed anyone about my hospitalisation leaves, I was good I was just looking for my experience letter only as well as 50% of the salary as per labour law I didn’t even ask them for medical allowance by Sharing the receipt to insurance department, this is ridiculous...Read More

Likes

I didn't like the working culture at all.

Dislikes

They are promoting their girlfriends to higher level Even if she is a fresher. Also the leave approval police is good but in only documents.. once you apply for that your TL will strictly ask you to cancel it. All this is happening in Dream 11 process. There are many more potential employees who deserves to be promoted but they arenot why because they don't have connection with senior employees.. once a manager got fired due to posh policy now he is back like how is it possible....Read More

Likes

Nothing to like about this company.

Dislikes

1. Long and irregular working hours, which can lead to burnout. 2. Stressful work conditions and high-pressure tasks are common points of criticism. 3. Wages and benefits are not always align with industry standards, particularly for the workload involved.

Likes

Culture & Salary Structure

Dislikes

If any executive are not well and it's take a medical leave as per doctor environment but company not giving leaves and pressure to join the office otherwise you are not in active.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is good but everything depends on process in which you're working

Dislikes

Strict 8hrs of login. Even when systems are not available in the office. You'll have to complete 8 login hours whether you're able to login half an hour later due to systems issue or some other issues(not employee's fault). You'll have to extend the shift for the same. And no sick leaves. Work pressure is too much. Food court & toilet distance is too far it'll take 10-15 min to walk up-down at a time....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The site is spacious and lots of process running within the company. Good amount of space and greenary to sit and relax.

Dislikes

No job security, graveyard shifts, no cabs, no parking facility, huge salary deductions for sick leaves and any emergency leaves.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.