IBM Technical Support Analyst Reviews

Likes

Work satisfaction and good learning development.

Dislikes

There won't be any promotion and hike and if an employee work with 200 %dedication ,their won't be any hike at all.I mean how employee will be motivated for the next year and finally they will leave the company.If you need any HR support or IT support,there is no helpdesk number.You have to depend on chat bot which are worst.They neva give proper reply which you really want from them.

Likes

Both side cab facility is available. They give salary on time & blue points.

Dislikes

There is no job security you can get laid off easily. Work culture is not good.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Their work life balance is really good but their core work is not up to mark . So I will suggest look for different companies if you want to grow your learnings and career . The options for learning different tech through courses are available but the core work is not up to mark so you are hoping to learn through work is not available

Dislikes

Learning’s through core work is not good

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

I did not like anything about this company.

Dislikes

I joined IBM 6 months ago, they don’t have a good management and no job security here they can fire you or put you on PIP without any reason

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance, Bluepoints, free tea, free classes trainings, motovate for certifications.

Dislikes

Manager are biggest problem they refuse innovation , idea, automations so that no employee can compete challange with them. And hire less relevent employee to look smart.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life Balance is Good. Best Opportunity to learn new skills available in market.

Dislikes

Everything is in manager hand. Few managers are taking advantage of the position. You have to be managers poppet to get benefits.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Over all good, it is your luck getting good project and manager. Upskill and certification is mandatory for senior resources.

Dislikes

Everything in Managers's hand. Not addressed employees concerns. You have work under shift timings though you are developer as most of the projects are US projects.

Likes

Benefits like Medical insurance and good office.

Dislikes

There is no work life balance at all. Appraisal is very less and promotion is very tough as it all depends on the manager however good you are.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. No monitoring on people instead allowing them to complete their work peacefully (but, few cases depending on project) 2. Location flexibility - if project location is flexible, you can work from any IBNM's location. 3. Skill development - There is so many opportunities to develop our skills through certification, free learning platforms 4. Company culture is very nice. We can feel that we are working in foreign based MNC. Good budget allocation for team outing and lunch. Continuous events and parties to engage the people....Read More

Dislikes

1. One and only thing is there is no project assignment system or workforce management system to assign projects based on your skills. Exception: if we have good skills and if we know how to look next assignment, there could be possibility to avoid above concern. Otherwise IBM always good choice.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It a very good experience working for IBM We learn many things work life balance is very good

Dislikes

Coming to promotion and salary very very bad when we question they will treat like a Slavers and need to wait for longer time

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Likes

Dislikes

I all comes down to what project you are working on. If you are a part of ISDL, yes the pay is good compared to to GBS but the skills which you develop or use in ISDL are very platform specific and little use if outside of IBM.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Before you join IBM please make sure you are assigned to the right project. if not assigned to the project they will lay off

Dislikes

Everything. No guidance. No one will assist for if you have any doubts. Please don't join if you are not assigned bto the project. These people simply schedule client interviews. When you fail to answer one or two questions, they give negative feedback. They use these negative feedback to terminate you. Please be sure that you are assigned to the project before you join IBM

Likes

Company’s policies

Dislikes

Micro management from IBM senior manager for sbi client at belapur, no IT culture by IBM management. False commitment to client without prior technical feasibility and hence pressure on ground level resources. Mandatory weekend working, if you refuse they will threaten you.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

You can easily take sick leaves.

Dislikes

Small term and very outdated projects. In interview even in client interview also they will ask questions like NASA but at ground level you will get work like a fresher. If you are an experienced person your all knowledge will get rusted here. And if by any chance you want to change the project. You need to face very bad politics. If you get frustrated and want to resign, you can not leave before 90 days. The buy out policy is there but your manager will not accept it....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Maturity in policies and procedures, great learning resources

Dislikes

Fully managers and scrum masters are major. No scope for developers and technical people career growth. They are just billable resources. No hikes and pramotions may get GDPR yearly once.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good technical team at cloud A lot of learnings for new talents Expert management in reducing hikes

Dislikes

Unnecessary learnings throughout the year at least at cloud Appraisal on jan however hikes on July No professional growth Fixing side effects of a fix gives an impression that the talent is working consistently Bloating ones work gets attention