IBM Support Engineer Reviews

Likes

Great, innovation driven culture. Lots of opportunities for learning. Great ambience to work and motivating managers.

Dislikes

Uncertainty over job. Poor promotion culture where some of the associates get promoted easily and for others it is tough as anything. The perks too are being given that way only.

Likes

Health insurance, free courses on Udemy, free coffee and good office setup.

Dislikes

Lack of work life balance. It all depends on the manager you get, whether it becomes toxic or not.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

A hybrid work model. No need to come to the office. We can complete as many certifications as we want. No restrictions on the hours I can stay at the office. We can punch and go back home.

Dislikes

Favoritism is based on location. If you work with Kolkata people, they will just make use of you. They will exclusively focus on negative thoughts with you at the end of the year. Technical skills should be the basis of the rating score, not employee based location. Junior resources staff also have the rights to share feedback with their Lead or Manager to develop management strategies, so that everyone can help grow IBM more....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

- Employee friendly work culture and policies - Can receive hybrid or full WFH depending on project

Dislikes

- Minimal salary increments and benefits - Work experience is subjective to your project

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Depends upon the team you are working with, generally a nice company with very convenient workspace and culture . No strict timings ,Salary is Good 👍🏻

Dislikes

Medical insurance and other benefits are average. No cab facility for us . Most of team members reporting that they have less work life balance and additional working hours.

Likes

Good Work, Get opportunities to develop new skills.

Dislikes

From past few years, They are blindly maintaining only attendance, without thinking its impact. Anyone is coming on any day. There is no team bonding as no one following the same day or atleast they should have 5 days compulsory in every month for one team, which will make them to know who all are there in the team. Mangers will give bad ratings if your attendance is not good. You work is secondary these days....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work pressure depends on project. Overall good company to work and food for womens.

Dislikes

No promotion and hikes at all. Promotion hikes gdp everything depends on PeM.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work satisfaction and good learning development.

Dislikes

There won't be any promotion and hike and if an employee work with 200 %dedication ,their won't be any hike at all.I mean how employee will be motivated for the next year and finally they will leave the company.If you need any HR support or IT support,there is no helpdesk number.You have to depend on chat bot which are worst.They neva give proper reply which you really want from them.

Likes

Salary is decent in India Software Labs, equivalent of Tier 2 PBCs. RSUs are also given to employees who perform well. IBM has turned its tech suite around after the RedHat acquisition, even for z/mainframe products. Newer tech stack is being implemented at breakneck pace, enough to overwhelm senior developers as well. Lots of opportunities to learn new stuff, including agentic AI. Job security is better than other PBCs for employees who perform well, but expect PIPs....Read More

Dislikes

You will get stuck in one job band for a very long time. Promotions from 7B to 8 are very hard in particular. Also, IBM India is the only entity among all IBM entities to have A and B subbands till job level 7 (tech lead), effectively prohibiting your growth to a decision-making position for a longer time. Indian management, especially managers who have moved laterally from IBM Consulting, is extremely orthodox, and technically inept. If your product delivery is controlled by an onshore lab (U.S., U.K., Germany, etc), expect the Indian management to have no understanding of what it is that you are doing on a day-to-day basis, and to be at loggerheads with the onshore managers. You, an ordinary employee, will no doubt be caught in the crossfire....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

good salary, good learning platform like udemy business and some internal portals

Dislikes

Micromanagement, some managers and senior architects are working since so long 15-20 years and they don't want any fresh and skilled person to stay they are in there comfort zone, worst reality is when i resigned no hr has connected with me even after raising a ticket manager has all the power.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great Ethics and work-life balance. Employee is preferred over everything.

Dislikes

Less opportunities to grow and less scope for promotion. IBM does not matches the Market Standard pay for it's employee

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pros: 1. WORK LIFE BALANCE 2. CULTURE 3. NEW SKILL DEVELOPMENT OPPORTUNITIES

Dislikes

Cons: 1. Hike is nominal 2. Promotion methodology is difficult to understand.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good and good number of projects

Dislikes

Salary hike and promotions are big concerns here. Managers always brings your PMR ratio and will say that you are not eligible for hike. There is no HR interaction and everything should through PM. If your PMR is greater than 1, you'll never get a hike in your lifetime. So join the company with high package and never expect any hikes further.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The types of projects and scope of learning is good.

Dislikes

People Manager culture. There is nothing you can do in company if PeM thinks to destroy your career. You have to cry alone no one is there to hear the greivences.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

1. IBM as a global brand and the culture truly reflects that 2. Opportunities to learn new cutting edge technology 3. Work life balance to some extent 4. Very process oriented company - so things will move slow.

Dislikes

1. Slow career growth as it is a big company, may old timers are there at the same designation for years 2. Minimum to no salary hike (you can't bit the inflation) 3. Sometime you will need to deal with workplace politics

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I had a really good time working in IBM. I was lucky enough to get a chance to change my skillset and jump into Generative AI which is the on-going most wanted skillset and worked on really good projects. The mentors and senior management is really good to help you discover new opportunities.

Dislikes

The only dislike is they don't give good hikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.