IBM Senior Service Delivery Manager Reviews

Likes

Only work culture is good but that will put you in their comfort zone and you will never progress professionally.

Dislikes

People manager and HR are totally waste and they are never interested in your career path. You need to fight with everyone in IBM for your band progression. HR puts gun on People Manager and fires the employee. Your band progression in IBM is your worry and not your manager's worry.

Likes

Work satisfaction and good learning development.

Dislikes

There won't be any promotion and hike and if an employee work with 200 %dedication ,their won't be any hike at all.I mean how employee will be motivated for the next year and finally they will leave the company.If you need any HR support or IT support,there is no helpdesk number.You have to depend on chat bot which are worst.They neva give proper reply which you really want from them.

Likes

As long as you are in any project, you are treated well

Dislikes

If you are in bench, you are on your own. You have to find your own project. No support from management. Finally, golden handshake will happen, if you can't secure any project.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's good company to have flexible working hours and job security is there.

Dislikes

There is no HR in IBM and employees don't even know who is their HR. It's manager driven company and we don't get much hikes and promotion process is very slow.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work balance is good and learning sources are good

Dislikes

The promotion process lacks clarity, with managers often using persuasive tactics to delay promised timelines, leading to employee demotivation and eventual attrition.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

IBM provides opportunities for cross learning which is good but due to lot of work pressure you will not be able to take benefit of that

Dislikes

No work life balance, No hikes, No promotion, micro management, No extra activities, no employee benefits. It is a waste company to work

Likes

Great work culture as such Good client engagements good projects good technical learning

Dislikes

Bad hike percentage Some old time IBMers create a toxic culture for lateral joiners as they are paid more than the one's who have spent 10-15yrs in IBM or even more

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you are working in good project and with good people, then this company is good.

Dislikes

Now new management is micro-managers and not supporting

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

It depends upon the project, if unfortunately you stuck into wrong project the the Team lead take all your work credits manager will do its own favoritism and politics.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only I find good office colleagues

Dislikes

My project in IBM has worst work life balance. Managers and all senior level people are toxic. Don't belive anyone in corporate world I learned this thing from IBM.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Certification program. Their process is simple and they provide free vouchers to do various certification.

Dislikes

Toxic Managers and Delivery Managers. They never speak politely even during normal calls. No empowerment given to senior employees do so work on their own. No job security. If you are in bench and no project for a month even when you join immediately they ask you to forcefully resign. Mangers think they only knows everything. Delievery managers talk very rudely and literally harrass everyone. I never seen any motivation or appreciation from them in these two years. But the client I work have shared many appreciation and feedback to managers but they never reveal it. Sometimes I feel these mangers talk as they have drunken alcohol. No onsite to anyone. Just harassment....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance is superb. Also you apprised what you did all the time.

Dislikes

Promotion process is not good. If you are on higher package in your band limit then don't think about the promotion for 3-4 years.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary and work satisfaction

Dislikes

Job security isn't there for contract employers. They'll release the employee in the last minute of notice period.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. No monitoring on people instead allowing them to complete their work peacefully (but, few cases depending on project) 2. Location flexibility - if project location is flexible, you can work from any IBNM's location. 3. Skill development - There is so many opportunities to develop our skills through certification, free learning platforms 4. Company culture is very nice. We can feel that we are working in foreign based MNC. Good budget allocation for team outing and lunch. Continuous events and parties to engage the people....Read More

Dislikes

1. One and only thing is there is no project assignment system or workforce management system to assign projects based on your skills. Exception: if we have good skills and if we know how to look next assignment, there could be possibility to avoid above concern. Otherwise IBM always good choice.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It a very good experience working for IBM We learn many things work life balance is very good

Dislikes

Coming to promotion and salary very very bad when we question they will treat like a Slavers and need to wait for longer time

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

Likes

Dislikes

I all comes down to what project you are working on. If you are a part of ISDL, yes the pay is good compared to to GBS but the skills which you develop or use in ISDL are very platform specific and little use if outside of IBM.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.