HGS is rated
3.6 out of 5 stars on
AmbitionBox, based on 89 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.6 out of 5 stars on
AmbitionBox, based on 89 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
89 reviews found
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Popular
Customer Service Executive in
Bangalore / Bengaluru
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
1.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 12 May 2019
Likes
Soft skills training was awesome, salary was good . Career opportunities are average
Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Dislikes
Unable to do work balance, but salary was good. Work was more
Promotions - Poor
Work satisfaction - Bad
Work Details
Hectic
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Navi Mumbai
Full Time
·
Finance & Accounting - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
5.0
Skill development
5.0
Job security
1.0
Promotions
5.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 18 Jun 2024
Likes
Working Environment
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Dislikes
Opportunity, Appraisal,Salary Increment
Salary - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
My first job was in hgs in Amazon process. Life best experience tha . Tl Am sab bht hi pyare the...
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary thodi jayda de do 😂
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Service Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 17 Oct 2023
Likes
Only I got the experience in cirp
Dislikes
Not a single thing is good not about salary,nor a job culture not an appraisal
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Oct 2023
Likes
Management
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Growth in organization , Increment structure
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2023
Likes
Working style
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Evarything is good in hinduja global salutation
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Service Executive (working remotely)
Full Time
·
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 15 Aug 2024
Likes
Many people became unemployed due to company leaving Indore.
Job security - Excellent
Work satisfaction - Good
Dislikes
Average
Salary - Poor
Promotions - Bad
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Service Executive in
Navi Mumbai
Full Time
·
Customer support service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 15 Sep 2023
Likes
Dignity and good work experience with A class
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good
Dislikes
Growth apportunity is less
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
To stressful in a company where you provide service
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Noida
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 19 Oct 2023
Likes
Company was good but no job security
Job security - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Kabhi bhi company sale kardeti hai
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Service Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
1.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 15 Nov 2022
Likes
Good management, getting required support
Salary - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Growth is not good
Skill development - Bad
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer relation officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Jan 2020
Likes
Loved working in HGS for one and half years also would like to re join if possible
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Only salary issue initial salary is very low otherwise company is very good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Pune
Full Time
·
DevOps Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Jun 2018
Likes
Nature of company
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Noida
Full Time
·
IT Security Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 26 Sep 2017
Likes
You will get an excellent,stress free environment.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
There is nothing much to learn
Work Details
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 06 Jul 2023
Likes
Good start for freshers
Salary - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Less internal movements
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Service Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 14 Sep 2021
Likes
Good security friendly culture
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
No
Work Details
Excellent
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Service Executive in
Greater Noida
Banking Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Sep 2022
Likes
Good working environment and good salary
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No appraisal and increment si far
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Executive (working remotely)
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Jul 2022
Likes
Nothing to like about this company.
Dislikes
Worst management ever.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com
Customer Service Executive in
Bangalore / Bengaluru
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 28 Jun 2022
Likes
Work environment
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
People also ask about HGS's Customer Service Executives
How is HGS to work for?
HGS is rated 3.6 out of 5, based on 89 reviews by employees on AmbitionBox.
HGS is known for Skill development which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at HGS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HGS?
According to AmbitionBox ratings, HGS employees rate its salary and benefits as 3.1 out of 5. You can know more about HGS Salaries at AmbitionBox
How is the work culture at HGS?
Work culture is rated 3.5 at HGS by 89 employees. While job security is rated 3.8 and work-life balance is rated 3.5 at HGS. Read detailed reviews by employees of HGS on AmbitionBox.
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HGS Customer Service Executive Reviews by Locations