HGS is rated
4.2 out of 5 stars on
AmbitionBox, based on 503 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.2 out of 5 stars on
AmbitionBox, based on 503 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Relation Officer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
503 reviews found
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Popular
Customer Relation Officer in
Mysuru / Mysore
Telecommunication Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2021
Likes
HGS is one of the great working place compared to other BPO. The work place especially the login hours, salary date, the cab facilities, canteen facility,etc. It's the beautiful & comfortable work place with a good environment.
Dislikes
Unscheduled absenteeism
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
Canteen facility, programs, etc
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relation Officer in
Durgapur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Good
Dislikes
There are no dislike
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relation Officer in
Mysuru / Mysore
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Nothing
Dislikes
No value to employees
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relation Officer in
Bangalore Rural
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 05 Jul 2022
Likes
Good work culture
Dislikes
nothing as such, only salary was little less as compare to other company
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relation Officer in
Ranchi
Full Time
·
Digital Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2024
Likes
I was looking physically and mentally fit and worked there performing well with friends like Mangala ,mary, shilpa, krishna and sir like Parameswar ,kartik etc. I performed better than anyone unlike digital editings and made of farts by parties .I was liked by my manager sir and having got opportunity from many for few I sat in an interview with 5 thousand more salary offered by our sir and got selected being the only one.
I looked good and performed well...Read More
Dislikes
The employees cars ,resemblance of friends and the newly hired getting inducted there were from berhampur wearing wrist bands , even resemble of my gf
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2020
Likes
Good work and environment and good culture.team support and good management and good cafeteria and good facilities taking care of employees and good security.and HGS policies also too good.
Dislikes
There is a lot of politics and the management doesn't address our issues. Salary is less
Work Details
Good I feel like a family nature , good atmosphere totally ausome
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Relation Officer in
Noida
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2022
Likes
Excellent working environment and employees friendly policies
Dislikes
None
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Relation Officer in
Bangalore / Bengaluru
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2023
Likes
top officials luxury Cars
Dislikes
dignitaries coming for induction and taking interviews from their process are bribed as if from different govt
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relation Officer in
Noida
Full Time
·
CRO Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Apr 2020
Likes
Everything is good
Dislikes
Timely appraisal and timely growth missing
Work Details
CRO for Airtel Titanium at noida
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
CRO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 26 Feb 2020
Likes
I loved this entire infra-structure
Dislikes
There is no 2 way cab
Work Details
Taking calls
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Relation Officer in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 03 Jan 2024
Likes
Nothing Nothing Nothing Nothing at all
Dislikes
Everything Everything Everything, worst in all areas
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com
Customer Relation Officer in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Feb 2024
Likes
Inclusiveness Na Na Na Na
Dislikes
Salary Na na na na
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relation Officer in
Bangalore / Bengaluru
Full Time
·
Ard Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Oct 2019
Likes
Emplpyee friendly and a very good place to start ur career
Dislikes
Slow career development
Work Details
Work days: Rotational Shift
Customer Relation Officer in
Pune
Full Time
·
Call center Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Mar 2023
Likes
Don't like
Dislikes
Not good culture
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relation Officer in
Durgapur
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2023
Likes
Awesome company I have ever seen in my life..
I love to work with this company once again..
Please come back in durgapur..
Amita Mukherjee (2014 to 2019)- (worked here in prepaid postpaid & DOB.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 May 2023
Likes
Only company name i likes.
Dislikes
Managers are non coperative and selfish
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Cro Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 Mar 2019
Likes
It was my first job and coming out of that company due to ramp down of our process ,as I was very unhappy but I rate HGS very highly . Thank you HGS team for your valuable support .
Dislikes
I was bit unhappy with salary because HGS pays less salary .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Nov 2018
Likes
I satisfied very Good with good environment,with good security,with good salary,over all I satisfied good.
Dislikes
Not much dislike I had in HGS.
Work Details
I worked as a CRO.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relation Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2023
Likes
Good platform to new employee,to develope our skills.
Dislikes
Communication is not good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
People also ask about HGS's Customer Relation Officers
How is HGS to work for?
HGS is rated 4.2 out of 5, based on 503 reviews by employees on AmbitionBox.
HGS is known for Company culture which is rated at the top and given a rating of 4.1. However, Salary & Benefits is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at HGS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HGS?
According to AmbitionBox ratings, HGS employees rate its salary and benefits as 3.6 out of 5. You can know more about HGS Salaries at AmbitionBox
How is the work culture at HGS?
Work culture is rated 4.1 at HGS by 503 employees. While job security is rated 4.1 and work-life balance is rated 4.0 at HGS. Read detailed reviews by employees of HGS on AmbitionBox.
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