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HGS
Comparebased on 6.9k Reviews
Filter reviews by HGS Senior Customer Executive Reviews
Rating distribution
Category Ratings
Skill development
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Salary
Work satisfaction
Company culture
Work-life balance
Job security
What employees say about HGS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
75% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
2 reviews
Jobseekers also viewed
4 reviews found
Senior Customer Executive in Mumbai (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Colleges at work place
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Being on contract for almost a year
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Executive in Thane
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good Cooperative managers Work life balanced
- Salary - Good
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Good
Dislikes
Non..
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
What people are saying about HGS
Senior Customer Executive in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They are give us work from home that's it😔
Dislikes
There is a lot of politics and work . They are don't pay for over time work
- Salary - Poor
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Not intersting
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Executive in Indore
Customer service executive Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
HGS is an ok but not there more opertunities for career.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary is very low and management isn't good that's why Amazon process had been closed.
- Salary - Poor
- Promotions - Poor
Work Details
Work was very good and enjoy my work and it was great learning experience.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Team Lead in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Overall Rating
Sales Associate in New Delhi
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very bad
Dislikes
Very bad team leader and all senour staff responce
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is the key.
- Job security - Excellent
Dislikes
-Less salary. -No fair promotion
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Sales Executive in Lucknow (working remotely)
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Like
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Like like like like like like
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Sales Manager in Navi Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome I like this.
Dislikes
Nothing
- Job security - Poor
- Promotions - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Team Lead in Mysuru / Mysore
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learn many things like commutation skill leadership skills many more
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Like
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Sales Executive in Buxar (working remotely)
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hinduja global solutions is best company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Super
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Superb environment to work
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Business Development Executive in Hyderabad / Secunderabad
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comment
Dislikes
Bed expenses no experience required company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Sales Associate in Mumbai
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Getting Salary on time
Dislikes
Not getting Night shift allowance on Time.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Other HGS Reviews
Executive Accountant in Navi Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No Any Like About HGS.
Dislikes
In This Company No Work Life Balance, No work Satisfaction, Too much politics in office, no salary increment Maximum salary increment is capped at Rs 500 only. In this company work like data entry job no professional work. Office time 10 AM to 8 PM fixed.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Back Office and Sales Executive in Mumbai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
No promotion from last year and no salary hike No job security No skill development Not at all satisfied with work culture Very Toxic environment Work politics 10/10 Work ethics 0/10 Professionalism 0/10
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Relationship Officer in Kolkata (working remotely)
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shift timing and nice training and monitoring
Dislikes
Pressure of AHT and fcr
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Senior Associate in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
Dislikes
Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Associate in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Liked nothing at all
Dislikes
Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Senior Business Analyst in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Semi Government cultural, no new learning, HR become project manager
- Job security - Good
Dislikes
No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Quality Analyst in Mysuru / Mysore
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary & benifits
- Salary - Good
Dislikes
Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in Durgapur
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
HR Associate Operations in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no restriction for your ideas I like the management behaviour they treat their employees as an asset Every employee is very helpful for each other I am writing this all based on my 6 months of experience in HGS
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Okay
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
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HGS Reviews by Designations
- HGS Customer Relation Officer Reviews
- HGS Senior Process Consultant Reviews
- HGS Process Consultant Reviews
- HGS Process Associate Reviews
- HGS Customer Care Executive Reviews
- HGS Team Lead Operations Reviews
- Show more
- HGS Team Lead Reviews
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- HGS Claim Processing Executive Reviews
- HGS Quality Analyst Reviews
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AmbitionBox has 4 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 75% of employees reported the working days at HG...S as Rotational Shift. 75% employees reported the work timings at HGS as Flexible timing. Read more- Home >
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