HGS is rated
3.7 out of 5 stars on
AmbitionBox, based on 137 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.7 out of 5 stars on
AmbitionBox, based on 137 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
137 reviews found
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Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
SCM & Logistics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2019
Likes
Worst place to work. Poor managenent and managers are unprofessional. They force to do overtime on weekends and national holidays and never pay for it. Every month they deduct money from salary for no reason.
Dislikes
Management , pay out
Work Details
US Healthcare
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Noida
Full Time
·
CRO Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Oct 2019
Likes
Its good for freshers . The process is well known telecom company in India. They also have business operations in other countries. The colleagues are supportive .
Dislikes
Feedback and suggestions are not welcomed and some of the things takes a long time to get resolved. Due to which I don't have any answer for the clients query
Work Details
My work was to handling the query and listen the concern of the clients and provide then information and resolution.
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Customer Care Executive in
Mysuru / Mysore
Full Time
·
CSA for Amazon Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2022
Likes
Everything
Dislikes
Nothing
Work Details
Supper experience
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Care Executive in
Guntur
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Mar 2023
Likes
Timely salary, good environment
Dislikes
Customer dissatisfied situations
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Raipur
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Apr 2023
Likes
Company culture is too good
Dislikes
Salary and insurance benefits not good.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Care Executive in
Durgapur
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2018
Likes
Salary structure
Dislikes
No comments
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Care Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Nov 2023
Likes
Good communication and skills learning
Dislikes
Nothing
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2023
Likes
Looking forward to work again 😁
Dislikes
Salary & benefits
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jan 2023
Likes
Best work place
Dislikes
Nothing to dislike about
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Pune
PLCS Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2020
Likes
It was worst ever..
No one is co-operative when u have any type of need..
Tu
Dislikes
Lack of comparative system
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Care Executive in
Banglore
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Nov 2020
Likes
I like the office atmosphere
Dislikes
In hgs novel tech park Banglore there is a team leader called vivek.....and another one named as jagadeesh krishna p as a trainer these both people will see the money in your pocket and the start taking them in the way like we'll do party in that manner so and if we say anything against to vivek ( team leader) he starts torchering us.....and the team name is OCL so guys who and alla are joining in that branch pls be careful with these people due to these two people may petsons left the job.......Read More
Work Details
Work timings: Strict Timings
Employer’s Response
Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com
Customer Care Executive in
Pune
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Love to work because atmosphere was very cool
Dislikes
Na
Work Details
Great
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Care Executive in
Bidhan pally
CEO Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Sep 2022
Likes
I would like CEO working at Hgs.
Dislikes
I don't like
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Customer Care Executive (working remotely)
Sales & Marketing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Sep 2022
Likes
Good
Dislikes
No growth for your carrer
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Care Executive in
Nagercoil
Full Time
·
Voice / Blended Department
5.0
posted on 13 Feb 2024
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Overall Rating
Customer Care Executive in
Indore
Cce Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2019
Dislikes
The team leader was not supportive and even they don't have an idea to talk to employees
Work Details
Na
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Noida 57
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Aug 2021
Likes
Salary credit on time and good management
Dislikes
Nothing
Work Details
My work life was very good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Bangalore / Bengaluru
healthcare Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Sep 2018
Likes
nice atmosphere only thing less pay ..otherwise good company to new beginners
Dislikes
overall good decent staff friendly relationship between management and employees but growth is slow
Work Details
handling incoming calls and booking appointment
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Navi Mumbai
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Jan 2021
Likes
Salary cycle was good. Cafeteria n our office n lift was in working condition hahahahahah
Dislikes
Career growth was slow
Work Details
Quite interesting
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
People also ask about HGS's Customer Care Executives
Is HGS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 137 employee reviews, it's clear that most customer care executives have an average experience working at HGS. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does HGS pay their Customer Care Executives well?
According to AmbitionBox reviews, HGS customer care executives rate their salary and benefits at 3.4 out of 5, based on 137 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer care executives salaries here and to read reviews specifically about salary and benefits at HGS for customer care executives, click here.
How is the work culture at HGS for Customer Care Executives?
Work culture at HGS for customer care executives is rated 3.6 out of 5 by 137 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer care executives, click here.
How is the job security at HGS for Customer Care Executives?
Based on 137 reviews on AmbitionBox, HGS's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer care executives, click here.