HGS is rated
3.7 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.7 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
for
"work culture"
Return to all reviews
Customer Care Executive in
Raipur
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Apr 2023
Likes
Company culture is too good
Dislikes
Salary and insurance benefits not good.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2021
Likes
Work culture and management was really good
Dislikes
No
Work Details
Really good
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Care Executive in
Pune
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Aug 2020
Likes
Security is very impressive and good. Work culture is great, management is very Good in salary. Policies is to be ok Only.
Dislikes
Communication gap between Company and employe.
Work Details
Unforgettable and very much I learnt.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 04 Feb 2019
Likes
Experience
Dislikes
Work culture
Work Details
Boring
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jul 2018
Likes
Teammates and work culture
Dislikes
Nothing to dislike
Customer Care Executive in
Bangalore / Bengaluru
BPO Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2018
Likes
Company culture, facilities, training, work environment,
Dislikes
Work Pressure, salary, week off, transport
Work Details
Hectic
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Navi Mumbai
Customer support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 Aug 2019
Likes
It was very good experience... New learning... Good culture... Good work environment... Along with company, people with whom I had work was more memorable...
Dislikes
As I was in customer service profile because of process movement I missed IJP opportunity to get promoted as QA...
Work Details
I had worked as customer service executive for webchat process
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HGS.
People also ask about HGS's Customer Care Executives
Is HGS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 7 employee reviews, it's clear that most customer care executives have an average experience working at HGS. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does HGS pay their Customer Care Executives well?
According to AmbitionBox reviews, HGS customer care executives rate their salary and benefits at 3.4 out of 5, based on 7 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's customer care executives salaries here and to read reviews specifically about salary and benefits at HGS for customer care executives, click here.
How is the work culture at HGS for Customer Care Executives?
Work culture at HGS for customer care executives is rated 3.6 out of 5 by 7 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer care executives, click here.
How is the job security at HGS for Customer Care Executives?
Based on 7 reviews on AmbitionBox, HGS's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for customer care executives, click here.