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HGS
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Filter reviews by HGS Call Center Agent Reviews
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What employees say about HGS?
Insights from employee reviews on AmbitionBox
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Flexible timing
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4 reviews found
Call Center Agent in Navi Mumbai
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best people good surrounding and many more
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Worked 10 years ago good experience perfect and best policy ...
Work Details
Great life as I can't explain
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)
Call Center Agent in Pune
Personal Loan Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
Good experience in the future in this company.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work timings: Flexible Timings
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
What people are saying about HGS
Call Center Agent in Navi Mumbai
Call center Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best:)
Call Center Agent in Mysuru / Mysore
Airtel Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fun environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary
Work Details
It was awsome
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Senior Associate in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
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Skill development
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Likes
Job security
Dislikes
Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Service Associate in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Liked nothing at all
Dislikes
Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Quality Analyst in Mysuru / Mysore
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary & benifits
- Salary - Good
Dislikes
Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in Durgapur
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Claim Processing Executive in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.
- Salary - Bad
- Promotions - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Process Consultant in Chennai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
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Skill development
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Likes
Best organisation for freshers to start their career I joined as a fresher and gained more knowledge about healthcare. Thanks to HGS!
- Skill development - Good
- Job security - Excellent
Dislikes
Appraisal and rotational shifts
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Process Consultant in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
One my best place in my life
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Consultant in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work balance
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing in particular
Senior Processing Executive in Bangalore / Bengaluru (working remotely)
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture team support
- Job security - Good
Dislikes
Salary
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Senior Process Consultant in Bangalore Rural (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Cafeteria excellent
- Job security - Excellent
Dislikes
Salary very low
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other HGS Reviews
Senior Business Analyst in Mumbai
Full Time
Technology / IT Department
Overall Rating
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Skill development
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Company culture
Work-life balance
Likes
Semi Government cultural, no new learning, HR become project manager
- Job security - Good
Dislikes
No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
HR Associate Operations in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
There is no restriction for your ideas I like the management behaviour they treat their employees as an asset Every employee is very helpful for each other I am writing this all based on my 6 months of experience in HGS
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Okay
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
DGM in New Delhi
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hinduja policy is god for one oTT there no policy for employees
Dislikes
There is HR Vaishali and she is not even want talk or listen employee problems
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Consultant Trainee in Hyderabad / Secunderabad
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
They make us work 2x times faster like robots. They will increase the targets frequently. During the initial days they will say 2 week offs but when the time passes they will ask us to work on the week offs in the name of deficit hours without showing the proper data. And the office politics are the worst they will have the personalgrudges which they will show during the appraisals and promotions....Read More
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Executive in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked very well in Hinduja and DBS Bank India Limited, worked with an honest team.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I worked very well in HGS pvt Ltd and DBS Bank India Ltd.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Senior Executive in Indore
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good managers helping member in my team whenever you have required additional learning is provided also available some games in office which is removing your stress and so many more
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Increment & time is not fixed that's why some time it is problemetic
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Senior Executive - Finance in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
ACTUALLY NOON.COM IS VERY GOOD COMPANY, IT IS SISTER COMPANY OF THE EMAAR PROPERTIES (BIG ONE REAL STATE CO.) But I Worked with noon as a outsourcing of MYND solutions.. mynd also very big and good company but you all guys know when we are in offrole then some benefits and salaries depend upon outsourcing company side... Otherwise Noon pay very good salary pay.. higher then your expectation ... Through mynd i worked with Noon 4.6 year total.. If you have good manager then all company look good......Read More
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Through mynd integrated solutions * Mobile expenses and other net expenses not received * Gratuity considered , CTC part (it not good)
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Compliance Executive in Mumbai Suburban
Full Time
Compliance Department
Overall Rating
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Skill development
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Company culture
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Likes
Good support from seniors and co employees. Lots of opportunities to learn and grow your knowledge in your field.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.
Team Lead Operations in Navi Mumbai
Full Time
Operations Support Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
happy with team who is supportive and work life is balance by our sir ayaz ghausi who always helps me when i was on leave for my family problem he worked for my work . nothing to say
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
need to change salary performance system salary is not good but manager is supportive so no complain
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: Ayaz ghausi sir give all option so we work as per flexible
Work timings: Flexible Timings
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
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HGS Reviews by Designations
- HGS Customer Relation Officer Reviews
- HGS Senior Process Consultant Reviews
- HGS Process Consultant Reviews
- HGS Process Associate Reviews
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- HGS Team Lead Reviews
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- HGS Quality Analyst Reviews
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AmbitionBox has 4 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 50% employees reported the work timin...gs at HGS as Flexible timing. Read more- Home >
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