AmbitionBox
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HGS
based on 6.9k Reviews
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Full Time
Voice / Blended Department
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Loved 😍 working with them
Everything was good and lovable about the company no regrets
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
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Full Time
Operations Support Department
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happy with team who is supportive and work life is balance by our sir ayaz ghausi who always helps me when i was on leave for my family problem he worked for my work . nothing to say
need to change salary performance system salary is not good but manager is supportive so no complain
Work policy: Ayaz ghausi sir give all option so we work as per flexible
Work timings: Flexible Timings
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Quality Assurance and Testing Department
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Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always!
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Full Time
Customer Success Department
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Hi! Thank you for taking the time to rate us. We wish you success now and always!
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Full Time
Other Department
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Colleagues
Partiality in work place
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Back Office Department
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There is nothing to dislike
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Full Time
Health Informatics Department
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Ok
Ok u can later u understand
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Full Time
Business Process Quality Department
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Good awesome
No dislikes and all good
Work policy: 3 days/week from office
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Full Time
Operations Department
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Good place to work
Salary, employee benefit plans, team outings are less compare to other competitors
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Health Informatics Department
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Work culture and environment structure
Salary issues
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Full Time
Non Voice Department
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Good environment
Packages less if you more better
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Full Time
Non Voice Department
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Nothing
They seem to like some people and they will only favour those people they don't see efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
HR Operations Department
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The company invests in employee development by enhancing their knowledge, skills, and process understanding while ensuring a comfortable work environment.
Salaries and benefits should be more competitive and aligned with the responsibilities of the role.
Full Time
Payroll & Transactions Department
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Salary on time
Only office in time considered not out time. While payroll time no proper dinner or snacks facility, no leave encashment facility, no incentive facility, no recognition of work, no motivation prizes in RNR, no entertainment factor etc.
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance & Accounting - Other Department
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Timely pay, they don't hold your salary
Fake hopes of appraisal, they don't give give anything documented. Fake hopes of IJP'S No job security, you can be kicked out anytime. Too much politics Everyone hungry to steal credit.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Finance Department
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Good place working environment is professional.
Team leader are rude behavior. Whole 24/7 working. In week off also they will be make work with employees.
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Non Voice Department
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I have good experience in this company, satisfied also but expecting more.
Basic salary is low in this company,they will give shift allowance but not satisfied.
Work policy: If any requirement then only will go to office other wise work from home only .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Full Time
Payroll & Transactions Department
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Good experience for a fresher, then you're better off switching as Theres no growth in terms of skill, compensation etc. Flexible timings and Alternate Saturdays Off. Can opt for WFH.
If you're in a bad team your experience Will be ruined. Salary is low and growth is stagnant. Somedays there's so much work it takes 12+ hrs shift during peak Payroll periods. Also some people are Nice, Many aren't. But management is stingy. Culture is quite dull. It's a mediocre at best company to add in your resume.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Accounting & Taxation Department
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No Any Like About HGS.
In This Company No Work Life Balance, No work Satisfaction, Too much politics in office, no salary increment Maximum salary increment is capped at Rs 500 only. In this company work like data entry job no professional work. Office time 10 AM to 8 PM fixed.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Full Time
Back Office Department
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No promotion from last year and no salary hike No job security No skill development Not at all satisfied with work culture Very Toxic environment Work politics 10/10 Work ethics 0/10 Professionalism 0/10
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Back Office Department
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Shift timing and nice training and monitoring
Pressure of AHT and fcr
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
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AmbitionBox has 1 HGS review submitted by HGS employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you.WNS
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