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Globiva

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based on 1.4k Reviews

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Globiva Customer Support Associate Kolkata Reviews

Updated 24 Jan, 2025

Overall Rating

3.1/5

based on 7 reviews

Rating distribution

5

2 (28.6%)

4

0 (0%)

3

2 (28.6%)

2

1 (14.3%)

1

2 (28.6%)

Category Ratings

2.5

Salary

2.5

Work-life balance

2.0

Skill development

1.7

Job security

1.7

Promotions

1.7

Work satisfaction

1.4

Company culture

What employees say about Globiva?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

40% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

1.7

Rated by Women

2 reviews

3.9

Rated by Men

5 reviews

Globiva is rated 3.1 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Globiva is rated 3.1 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Customer Support Associate in Kolkata

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

5.0

Work-life balance

posted on 24 Apr 2024

Likes

If you have supportive Team leaders like I had in my working time period you will get great support or else hr are very strict with companies policys

Salary - Excellent
Work-life balance - Excellent

Dislikes

Nothing company is paying you on time that's more then enough.

Promotions - Poor
Company culture - Poor

Work Details

Work policy: When ever they will feel they will allow you to work from home when they will feel have to make them work from office they will call you back

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Kolkata

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jan 2025

Likes

Nothing

Dislikes

Everything there management is worst every single person out there are useless

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Kolkata

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jul 2023

Likes

There are some employees who are very helpful.

Dislikes

They show you the best working environment in 1st 2-3 month, than they will show you that you are not employee you are working as a slave. They give you the shift that you are not human but machine. 1 week they gave you night shift like (10 PM to 7 AM) and other week they give you (7 AM to 4PM). Dude than why you are giving the one day off.

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: Once you take WFH than forget that you will get WFO no matter what situation at your home.

Work days: Rotational Shift (Flexible Timings)

Customer Support Associate in Kolkata

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Apr 2023

Likes

Friendly Atmosphere.

Skill development - Good

Dislikes

Infrastructure, work life balance , job satisfaction.

Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: First 3-4 months work from office, installing the broadband connection at home, associates take work from home

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Kolkata

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 17 Feb 2023

Likes

People were good

Dislikes

Management was terrible

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Customer Support Associate in Kolkata

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Apr 2022

Likes

I wish i could name somthing that i like about, but the team mates were helpfull

Dislikes

Painfull journey throughout

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

As per my knowledge Globiva was running a big time scam for Ola process for which cx & the drivers both parties always have a hard time to have business with Ola

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Kolkata

Full Time

·

Voice / Blended Department

5.0

posted on 02 Apr 2024

Overall Rating

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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More about working at Globiva

HQ - Gurgaon/Gurugram, Haryana, India
BPO
1k-5k Employees (India)
Recruitment

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Globiva Kolkata Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Globiva reviews submitted by Globiva employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Globiva is the right company for you. 100% of employees reported the worki...ng days at Globiva as Rotational Shift. 60% employees reported the work timings at Globiva as Strict timing. Read more

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Globiva Reviews >
Globiva Customer Support Associate Kolkata Reviews

Globiva Customer Support Associate Salaries in Kolkata

based on 26 salaries

₹1.6 L/yr - ₹3 L/yr

24% less than the average Customer Support Associate Salary in India

View more details

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