Genpact Customer Success, Service & Operations Department Reviews

Likes

I gained some valuable experience during my time at Genpact, especially working on the transition project and being part of the KT and training sessions. It was a good learning opportunity.

Dislikes

There were a few challenges during my time at Genpact. The office culture didn’t quite align with what I was looking for, and the shift timings were a bit difficult to manage. I also prefer a hybrid setup for better work-life balance, but that wasn’t an option. Ultimately, I felt that the schedule and environment were starting to affect my health.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

IT IS A WORST COMPANY PARTICULARLY IN HYDERBAD, GURGAON AND THE COMPANY CULTUE ITSELF, ONLY USELESS GUYS NO WHERE OTHER OUTSIDE COMPANIES THOSE SURVIVE AND YOU CAN SEE THEM IN GENPACT, SPECIALLY INDIAN MANAGEMENT IN GURUGAN, HYDERABAD AND CHENNAI TAMILIANS , NORTH INDIANS IN HYDERABAD AND PEOPLE FROM GURUGAN ARE FRAUDSTERS ,ARE BASTRDS .. GENPACT IS NOTHING BUT A FRAUD COMPANY

Dislikes

Work Details

Work timings: Flexible Timings

Likes

Colleagues and work culture is good, work life balance is there

Dislikes

Management and environment, some leaders of the particular process are biased and one sided partiality between the colleagues and some favroutism also followed by leaders of the team.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Mutiple openings and option of carrer but in different cities.

Dislikes

People on upper management playing politics ( especially who joined genpact from different company) and making life hell of junior staff. Making genpact godd to worse. They don't even bother about other's personal and professional life, carrer. They are ruining the image of genpact which was created by Pramod bhasin (EX CEO).

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City, International Travel.

Likes

Good company overall with good work life balance and job security

Dislikes

Dislike is chance of being promoted is very less and employee benefits should be more

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a great company no dought but can have to know about employees because in last 3 month my process senior manager se to bad to her employees, if any one know about what we are faceing they will throw out of office my senior manager behavior was we bad towards there employees

Dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best organisation for freshers there is a lot of ways to upskill yourself management are supportive and senior or helpful. Good work culture 👍

Dislikes

Some part need to improve like transport area etc.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The various opportunities it provides to all its employees towards career growth progression

Dislikes

Style or culture the way a feedback is cascaded or passed on from the leadership to their subordinates. Don’t have company transport pick up facilities and to make company cabs available at all level irrespective whether employee belongs to executive leadership or non

Likes

I am greatful to be the part of Genpact here i am learning new things, this is the only company which truly cares of their employees. Especially emphasizes and priorities for women empowerment,the work culture in Genpact is so friendly,bleaves in team work, accuracy transformation, help each other, security , privacy , respect theseare some special things what makes me to feel proud as an employee of Genpact...Read More

Dislikes

As of now i have nothing like that

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Everything, the management is very poor, there is no such thing as HR. Every one will boss you in the office. they have some stupid work system. Such a pathetic organisation. No control over there people. Total dictatorship by the upper management. They torture the employee.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company culture and job security is best in Genpact

Dislikes

Genpact focus on only new hiring with minimum salary 1.2L to 2.0L , NO promotions after PD, No Recognize to sr. employees and medical support, No cab facility, No Fuel allowances , Incentive structure is like impossible to reach max, Genpact wants only new hiring after 2 years that employees is useless for them they will say simple if you want more salary you can put down your papers and leave

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.