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Genpact Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 37.6k latest salaries
Designation Avg Annual Salary Open Jobs
0 - 6 years exp. (8.6k salaries)
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₹1 L/yr - ₹6.5 L/yr

47 job openings
0 - 10 years exp. (7.4k salaries)
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₹1.3 L/yr - ₹6.7 L/yr

52 job openings
0 - 13 years exp. (3.1k salaries)
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₹1.7 L/yr - ₹10.7 L/yr

58 job openings
0 - 8 years exp. (1.5k salaries)
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₹1.4 L/yr - ₹6.2 L/yr

Starting your career? Discover Genpact fresher salaries in India
8 - 19 years exp. (824 salaries)
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₹5.3 L/yr - ₹19 L/yr

0 - 7 years exp. (640 salaries)
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₹1 L/yr - ₹8.6 L/yr

6 job openings
3 - 15 years exp. (440 salaries)
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₹2.1 L/yr - ₹12 L/yr

0 - 11 years exp. (338 salaries)
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₹3.1 L/yr - ₹14 L/yr

6 job openings
6 - 15 years exp. (324 salaries)
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₹3.3 L/yr - ₹11.5 L/yr

11 - 25 years exp. (304 salaries)
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₹14.3 L/yr - ₹51 L/yr

6 job openings
12 - 22 years exp. (288 salaries)
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₹10 L/yr - ₹30 L/yr

0 - 6 years exp. (286 salaries)
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₹1.8 L/yr - ₹5.6 L/yr

1 - 8 years exp. (218 salaries)
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₹2.1 L/yr - ₹7.5 L/yr

2 - 9 years exp. (178 salaries)
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₹2 L/yr - ₹6.5 L/yr

2 - 12 years exp. (168 salaries)
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₹3.2 L/yr - ₹8.6 L/yr

1 job opening
16 - 24 years exp. (152 salaries)
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₹18.5 L/yr - ₹49 L/yr

3 - 13 years exp. (143 salaries)
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₹3 L/yr - ₹9.1 L/yr

1 - 8 years exp. (137 salaries)
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₹2.1 L/yr - ₹6.8 L/yr

0 - 5 years exp. (129 salaries)
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₹1.1 L/yr - ₹4.5 L/yr

0 - 8 years exp. (117 salaries)
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₹1.7 L/yr - ₹9.3 L/yr

Last Updated: 2 Mar, 2025

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Salary related reviews for Genpact

3.1

Rated by 6.3k employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 28 Feb 2025

5.0
 for  Salary and Benefits

Likes

...ne of us to get tied ul to the table WFH, the first taste of work from the home. Salary is good. Promotions are pretty much decent. Can't just thank enough and I'd love to working with Genpact once again, now. Looking for an opportunity.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Can't just say anything like dislike. It can be said as once in a lifetime golden opportunity to develop and contribute mutually to the umbrella, Genpact. Thanks for the opportunity.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 22 Feb 2025

4.0
 for  Salary and Benefits

Likes

Good salary

  • Salary - Good
  • +2 more

Dislikes

There is no job security in Genpact, on my own I took an internal movement, but after joining g there and working for 7-10 days i was being told that hiring has stopped and you have to go back to your old process and later it was being told you are on bench now, then got a final letter stating that this is your last month and this will be your last day. So I don't like job security here

read more
  • Job security - Bad
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Jan 2025

1.0
 for  Salary and Benefits

Likes

Culture, ethical standards,policy, environment etc except salary structure.

read more
  • Job security - Excellent
  • +1 more

Dislikes

...process.really bad management lots of vintage employees exited from TMP process. Moreover since last many years I was highlighted in amber about salary structure.those who were vintage employees got less salary package while new joiner getting high pay of salary.please improve this issue.

read more
  • Salary - Bad
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Jan 2025

1.0
 for  Salary and Benefits

Likes

There is nothing to like about this company.

Dislikes

High attrition rate, poor work life balance, poor salary hikes, over the shifts work, cannot move to other projects easily and life will be stressed. Better to sell chai and samosa. Then after, Even you can make better money then average assistant manager of Genpact

read more
  • Salary - Bad
  • +5 more
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Genpact Salary FAQs

How much does Genpact pay per year?
The average Genpact salary ranges from approximately ₹1.2 Lakh to ₹2.1 Lakhs per year for a Receptionist and ₹55 Lakhs to ₹93 Lakhs per year for a Vice President Digital Transformation. Salary estimates are based on 37.6k Genpact salaries received from various employees of Genpact. Genpact employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in Genpact?
The highest-paying job at Genpact is a Vice President Digital Transformation with a salary of ₹55 Lakhs to ₹93 Lakhs per year. The top 10% of employees earn more than ₹14.97 lakhs per year. The top 1% earn more than a whopping ₹35 lakhs per year.
What is the minimum salary in Genpact?
Minimum salary at Genpact depends on the role you are applying for. For Process Associate the minimum salary is ₹0.9 Lakh to ₹6.5 Lakhs per year, and for Senior Process Associate the minimum salary is ₹1 Lakh to ₹7 Lakhs per year and so on.
What is the salary package for freshers in Genpact?
The average salary at Genpact for freshers varies from ₹1.5 Lakh to ₹2 Lakhs per year for Apprentice Trainee and ₹10 Lakhs to ₹12 Lakhs per year for SDE (Software Development Engineer).
What is the notice period at Genpact in Customer Success, Service & Operations Department?
According to AmbitionBox, 51% of the Genpact employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 24% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 23k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Genpact is INRunlock blur . Salary estimates are based on 37.6k Genpact latest salaries received from various employees of Genpact.

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