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Genpact Customer Success, Service & Operations Department Salaries in India

based on 37.6k latest salaries
Designation Avg Annual Salary Open Jobs
0 - 6 years exp. (8.6k salaries)
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₹1 L/yr - ₹6.5 L/yr

47 job openings
0 - 10 years exp. (7.4k salaries)
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₹1.3 L/yr - ₹6.7 L/yr

54 job openings
0 - 13 years exp. (3.1k salaries)
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₹1.7 L/yr - ₹10.7 L/yr

65 job openings
0 - 8 years exp. (1.5k salaries)
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₹1.4 L/yr - ₹6.2 L/yr

Starting your career? Discover Genpact fresher salaries in India
8 - 19 years exp. (826 salaries)
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₹5.3 L/yr - ₹20 L/yr

0 - 7 years exp. (665 salaries)
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₹1 L/yr - ₹8.6 L/yr

6 job openings
3 - 15 years exp. (437 salaries)
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₹2.1 L/yr - ₹12 L/yr

0 - 11 years exp. (342 salaries)
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₹2.6 L/yr - ₹11.8 L/yr

5 job openings
6 - 15 years exp. (324 salaries)
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₹4.2 L/yr - ₹13 L/yr

11 - 25 years exp. (306 salaries)
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₹14.3 L/yr - ₹51 L/yr

6 job openings
0 - 6 years exp. (286 salaries)
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₹1.8 L/yr - ₹6 L/yr

13 - 22 years exp. (263 salaries)
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₹10 L/yr - ₹30 L/yr

1 - 8 years exp. (220 salaries)
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₹2.1 L/yr - ₹7.5 L/yr

2 - 9 years exp. (180 salaries)
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₹2 L/yr - ₹6.5 L/yr

2 - 12 years exp. (169 salaries)
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₹3.2 L/yr - ₹8.6 L/yr

1 job opening
16 - 23 years exp. (150 salaries)
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₹18 L/yr - ₹49 L/yr

3 - 13 years exp. (143 salaries)
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₹3 L/yr - ₹9.1 L/yr

1 - 8 years exp. (135 salaries)
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₹2.1 L/yr - ₹6.8 L/yr

0 - 5 years exp. (126 salaries)
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₹1.1 L/yr - ₹4.5 L/yr

0 - 9 years exp. (113 salaries)
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₹1.7 L/yr - ₹8.5 L/yr

Last Updated: 23 Feb, 2025

Salary related reviews for Genpact

3.1

Rated by 6.2k employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 22 Feb 2025

4.0
 for  Salary and Benefits

Likes

Good salary

  • Salary - Good
  • +2 more

Dislikes

There is no job security in Genpact, on my own I took an internal movement, but after joining g there and working for 7-10 days i was being told that hiring has stopped and you have to go back to your old process and later it was being told you are on bench now, then got a final letter stating that this is your last month and this will be your last day. So I don't like job security here

read more
  • Job security - Bad
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Jan 2025

1.0
 for  Salary and Benefits

Likes

Culture, ethical standards,policy, environment etc except salary structure.

read more
  • Job security - Excellent
  • +1 more

Dislikes

...process.really bad management lots of vintage employees exited from TMP process. Moreover since last many years I was highlighted in amber about salary structure.those who were vintage employees got less salary package while new joiner getting high pay of salary.please improve this issue.

read more
  • Salary - Bad
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Jan 2025

1.0
 for  Salary and Benefits

Likes

There is nothing to like about this company.

Dislikes

High attrition rate, poor work life balance, poor salary hikes, over the shifts work, cannot move to other projects easily and life will be stressed. Better to sell chai and samosa. Then after, Even you can make better money then average assistant manager of Genpact

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  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

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Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

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  • Salary - Poor
  • +6 more
see more salary related reviews

Genpact Salary FAQs

How much does Genpact pay per year?
The average Genpact salary ranges from approximately ₹1.2 Lakh to ₹2.1 Lakhs per year for a Receptionist and ₹41 Lakhs to ₹95 Lakhs per year for a Vice President Digital. Salary estimates are based on 37.6k Genpact salaries received from various employees of Genpact. Genpact employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in Genpact?
The highest-paying job at Genpact is a Vice President Digital with a salary of ₹41 Lakhs to ₹95 Lakhs per year. The top 10% of employees earn more than ₹14.99 lakhs per year. The top 1% earn more than a whopping ₹35 lakhs per year.
What is the minimum salary in Genpact?
Minimum salary at Genpact depends on the role you are applying for. For Process Associate the minimum salary is ₹0.9 Lakh to ₹6.5 Lakhs per year, and for Senior Process Associate the minimum salary is ₹1 Lakh to ₹7 Lakhs per year and so on.
What is the salary package for freshers in Genpact?
The average salary at Genpact for freshers varies from ₹1.5 Lakh to ₹2 Lakhs per year for Apprentice Trainee and ₹10 Lakhs to ₹12 Lakhs per year for SDE (Software Development Engineer).
What is the notice period at Genpact in Customer Success, Service & Operations Department?
According to AmbitionBox, 51% of the Genpact employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 24% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 23.1k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Genpact is INRunlock blur . Salary estimates are based on 37.6k Genpact latest salaries received from various employees of Genpact.

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