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Genpact Customer Success, Service & Operations Department Salaries in India

based on 37.4k latest salaries
Designation Avg Annual Salary Open Jobs
0 - 6 years exp. (8.5k salaries)
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₹1 L/yr - ₹6.5 L/yr

192 job openings
0 - 10 years exp. (7.4k salaries)
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₹1.3 L/yr - ₹6.7 L/yr

260 job openings
0 - 13 years exp. (3.1k salaries)
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₹1.7 L/yr - ₹11 L/yr

208 job openings
0 - 9 years exp. (1.5k salaries)
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₹1.2 L/yr - ₹6.5 L/yr

1 job opening
Starting your career? Discover Genpact fresher salaries in India
8 - 19 years exp. (828 salaries)
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₹5.3 L/yr - ₹20 L/yr

0 - 7 years exp. (642 salaries)
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₹1 L/yr - ₹8.6 L/yr

41 job openings
3 - 14 years exp. (415 salaries)
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₹2.1 L/yr - ₹12 L/yr

0 - 11 years exp. (337 salaries)
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₹3 L/yr - ₹11.4 L/yr

28 job openings
6 - 15 years exp. (324 salaries)
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₹3.3 L/yr - ₹13 L/yr

10 - 25 years exp. (308 salaries)
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₹16 L/yr - ₹51 L/yr

2 job openings
12 - 20 years exp. (280 salaries)
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₹9.3 L/yr - ₹30 L/yr

0 - 6 years exp. (268 salaries)
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₹1.8 L/yr - ₹5.6 L/yr

1 - 8 years exp. (219 salaries)
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₹2.1 L/yr - ₹7.5 L/yr

2 - 10 years exp. (186 salaries)
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₹2 L/yr - ₹6.3 L/yr

2 - 12 years exp. (166 salaries)
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₹2.7 L/yr - ₹8.5 L/yr

9 job openings
3 - 13 years exp. (154 salaries)
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₹2.8 L/yr - ₹9.1 L/yr

16 - 24 years exp. (150 salaries)
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₹18 L/yr - ₹50 L/yr

1 - 8 years exp. (131 salaries)
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₹2.1 L/yr - ₹6.8 L/yr

0 - 4 years exp. (116 salaries)
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₹1.4 L/yr - ₹5.5 L/yr

1 job opening
0 - 8 years exp. (109 salaries)
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₹2.5 L/yr - ₹7.5 L/yr

7 job openings

Last Updated: 19 Dec, 2024

Salary related reviews for Genpact

3.1

Rated by 5.9k employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 03 Dec 2024

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Plenty of things to dislike. 1.Salary 2. Appraisal 3. Employee recognition 4. The managers want the associate to be their eyes and ears. 5. Management is not employee centric. 6. HR not willing to talk or respond to the email. Whenever called they would just reply “I will call you later”. Not recommended at all.

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 03 Dec 2024

3.0
 for  Salary and Benefits

Likes

Working at Genpact is often appreciated for its focus on learning and growth, with ample training opportunities. Employees enjoy exposure to diverse global projects and a collaborative, inclusive culture. The company offers career advancement opportunities and recognizes performance through rewards. Flexible work arrangements contribute to work-life balance.

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Dislikes

...nd workload pressure and long hours challenging, especially during peak periods. Salary growth and career progression can feel slower compared to industry standards. Additionally, rigid processes in a large organization may sometimes hinder flexibility.

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

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Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 23 Nov 2024

3.0
 for  Salary and Benefits

Likes

The leadership is there with you, sitting next to you. The actual visibility in layman language. One can learn and shadow multiple task or skills can be improved. Training and learning are one of the best features one can apply for and it’s easy to apply unlike other organisation.

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Dislikes

I do not have dislikes however the one part that I really think that can improve is Salary structure. This should at least match the brand value that Genpact has in the market.

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 23 Nov 2024

2.0
 for  Salary and Benefits

Likes

Salary comes on time

Dislikes

Managers like sandeep bhati are taking personal vendetta by moving people out of process out of his will rather than based on performance. He is currently manager at crossriver bank transaction monitoring team Too much work pressure Target is set so high so that no one is able to meet expectations We have to work on saturdays and sundays

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Genpact Salary FAQs

How much does Genpact pay per year?
The average Genpact salary ranges from approximately ₹1.2 Lakh to ₹2.1 Lakhs per year for a Receptionist and ₹41 Lakhs to ₹95 Lakhs per year for a Vice President Digital. Salary estimates are based on 37.4k Genpact salaries received from various employees of Genpact. Genpact employees rate the overall salary and benefits package 3.1/5 stars.
What is the highest salary in Genpact?
The highest-paying job at Genpact is a Vice President Digital with a salary of ₹41 Lakhs to ₹95 Lakhs per year. The top 10% of employees earn more than ₹14.95 lakhs per year. The top 1% earn more than a whopping ₹35 lakhs per year.
What is the minimum salary in Genpact?
Minimum salary at Genpact depends on the role you are applying for. For Process Associate the minimum salary is ₹1 Lakh to ₹6.5 Lakhs per year, and for Senior Process Associate the minimum salary is ₹1 Lakh to ₹7 Lakhs per year and so on.
What is the salary package for freshers in Genpact?
The average salary at Genpact for freshers varies from ₹1.5 Lakh to ₹2 Lakhs per year for Apprentice Trainee and ₹10 Lakhs to ₹12 Lakhs per year for SDE (Software Development Engineer).
What is the notice period at Genpact in Customer Success, Service & Operations Department?
According to AmbitionBox, 51% of the Genpact employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 24% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 23.2k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Genpact is INRunlock blur . Salary estimates are based on 37.4k Genpact latest salaries received from various employees of Genpact.

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