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Genpact

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3.8

based on 31.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Kolkata
Customer Success, Service & Operations

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Genpact Customer Success, Service & Operations Department Salaries in Kolkata

based on 1.4k latest salaries
Designation Avg Annual Salary Open Jobs

Process Developer

0 - 9 years exp. · Kolkata (364 salaries)
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₹1.5 L/yr - ₹6.4 L/yr

62 job openings

Process Associate

0 - 6 years exp. · Kolkata (258 salaries)
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₹1 L/yr - ₹5 L/yr

48 job openings

Management Trainee

0 - 13 years exp. · Kolkata (197 salaries)
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₹2.7 L/yr - ₹8.7 L/yr

65 job openings

Operations Manager

8 - 17 years exp. · Kolkata (35 salaries)
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₹6.1 L/yr - ₹17.6 L/yr

Starting your career? Discover Genpact fresher salaries in India

Team Lead

5 - 12 years exp. · Kolkata (20 salaries)
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₹3.6 L/yr - ₹7 L/yr

Senior Associate

1 - 7 years exp. · Kolkata (17 salaries)
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₹1.8 L/yr - ₹6.6 L/yr

6 job openings

Content Moderator

0 - 5 years exp. · Kolkata (13 salaries)
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₹2.4 L/yr - ₹4.4 L/yr

Assistant Manager Operations

8 - 13 years exp. · Kolkata (13 salaries)
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₹4.5 L/yr - ₹9.2 L/yr

Assistant Vice President

11 - 23 years exp. · Kolkata (12 salaries)
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₹15.4 L/yr - ₹46.6 L/yr

4 job openings

Senior Operations Manager

13 - 19 years exp. · Kolkata (12 salaries)
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₹12.8 L/yr - ₹19.2 L/yr

Senior Process Developer

3 - 8 years exp. · Kolkata (7 salaries)
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₹2.4 L/yr - ₹4.5 L/yr

Assistant Manager Accounts Payable

9 - 14 years exp. · Kolkata (5 salaries)
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₹7 L/yr - ₹8.2 L/yr

2 job openings

Process Associate Accountant

1 - 3 years exp. · Kolkata (5 salaries)
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₹1.8 L/yr - ₹2.4 L/yr

Manager OPS

13 - 15 years exp. · Kolkata (4 salaries)
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₹7.9 L/yr - ₹11.1 L/yr

Team Lead Operations

7 - 12 years exp. · Kolkata (4 salaries)
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₹3.6 L/yr - ₹6.3 L/yr

Service Delivery Leader

14 - 17 years exp. · Kolkata (4 salaries)
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₹12.2 L/yr - ₹25.1 L/yr

Management Team Lead Trainee

5 - 8 years exp. · Kolkata (4 salaries)
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₹3.9 L/yr - ₹6.6 L/yr

Operations Support Manager

13 - 15 years exp. · Kolkata (3 salaries)
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₹4 L/yr - ₹5.2 L/yr

Assistant Manager Finance

8 - 10 years exp. · Kolkata (3 salaries)
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₹4.8 L/yr - ₹9 L/yr

Assistant Vice President Operations

16 - 20 years exp. · Kolkata (3 salaries)
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₹22 L/yr - ₹34 L/yr

Last Updated: 22 Feb, 2025

What people are saying about Genpact

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kyubi
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1d
works at
Genpact
Offer Letter Accenture
Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?
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Salary related reviews for Genpact

3.0

Rated by 208 employees for salary & benefits

Management Trainee in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 31 Oct 2024
2.0
 for  Salary and Benefits

Likes

Hybrid work option still offered by some processes

  • Skill development - Good

Dislikes

...pdate bank or PF information correctly, and there is no proper point of contact. Salary in hand and perks offered and actual salary received is in stark contrast, lot of hidden adjustments so if you receive the perks as promised, consider yourself lucky. Employees are restricted from reaching out to HR directly. To sum up, it all depends on the manager

read more
  • Salary - Poor
    • +3 more

Management Trainee in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 09 Jul 2023
3.0
 for  Salary and Benefits

Likes

The only reason I have been working this company is work-life balance. Of course you have to work hard on the transition phase for your own betterment, other than than the people the engagement the culture is over the top. Genpact is the best company for the freshers in the industry.

read more
  • Skill development - Excellent
    • +5 more

Dislikes

The salary structure is not good here. One has to be well skilled and efficient in order to get the good hike.

read more

Customer Service Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 20 Jan 2023
3.0
 for  Salary and Benefits

Likes

Company is good un terms of job security, salary on time and other things.

read more
  • Job security - Good
    • +2 more

Dislikes

HR management level is worst. My HR (Nidhima Pandey) was very worst. She treated me like an animal. No manner or courtesy at all. She tortured me from joining period and I kept patience only and I wish she would never ever be happy and bad things happen to her. I'm very frustrated to her. Aukaat bhul jate hai log HR bante hi. Main asha karta hu uski naukri jald se jald chale jaye or wo parmanently jobless ho jaye then she would realise how it feels when things happen with other.

read more
  • Promotions - Poor
    • +1 more

Operations Manager in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 31 May 2021
4.0
 for  Salary and Benefits

Likes

Working with Genpact for more than 9 years, one of the best culture and work environment have ever seen. During this pendamic situation company is trying to be beside the resources who are in lower rank!

read more
  • Salary - Good
    • +6 more

Dislikes

Salary Compensation is low as compare to other corporates,but job security and scope of learning are more!

read more

Process Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 01 Oct 2020
4.0
 for  Salary and Benefits

Likes

Work culture and Work environment is Awesome..Good n Handsome salary..Less work Pressure competition many other MNCs..Training Is Provided to the employees which help in Enhancing skills..Work-Life Balance can be Maintained as Weekend Is Off for most Process..Appraisals and Promotion is Given Depending upon the Performance of the Employees and Career Growth opportunity is also there..Overall I LOVE GENPACT and I’m proud to be a Part Of Genpact family❤️

read more
  • Salary - Good
    • +6 more

Dislikes

Politics Is There and in fact present in All the MNCs..Less Salary as Compared to other MNCs

read more
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Genpact interview questions by designations

Process Associate (473)Process Developer (368)Management Trainee (221)Assistant Manager (141)
View all 2.9k interview experiences

Know more about Genpact Kolkata

More about working at Genpact
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Genpact Salary FAQs

How much does Genpact pay per year?
The average Genpact salary ranges from approximately ₹1.2 Lakh to ₹2.1 Lakhs per year for a Receptionist and ₹41 Lakhs to ₹95 Lakhs per year for a Vice President Digital. Salary estimates are based on 1.4k Genpact salaries received from various employees of Genpact. Genpact employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Genpact?
The highest-paying job at Genpact is a Vice President Digital with a salary of ₹41 Lakhs to ₹95 Lakhs per year. The top 10% of employees earn more than ₹15 lakhs per year. The top 1% earn more than a whopping ₹35 lakhs per year.
What is the minimum salary in Genpact?
Minimum salary at Genpact depends on the role you are applying for. For Process Associate the minimum salary is ₹1 Lakh to ₹6.5 Lakhs per year, and for Senior Process Associate the minimum salary is ₹1 Lakh to ₹7 Lakhs per year and so on.
What is the salary package for freshers in Genpact?
The average salary at Genpact for freshers varies from ₹1.5 Lakh to ₹2 Lakhs per year for Apprentice Trainee and ₹10 Lakhs to ₹12 Lakhs per year for SDE (Software Development Engineer).
What is the notice period at Genpact in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 44% of the Genpact employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 1 Month, 37% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 613 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Genpact , Kolkata is INRunlock blur . Salary estimates are based on 1.4k Genpact latest salaries received from various employees of Genpact.

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