Genpact Customer Success, Service & Operations Department Salaries in Pune

Likes

Focus on learning Aggressive approach towards upskilling Job security

Dislikes

Lower Salary Minimal promotions Low appraisal increments Career growth is slow Other benefits are low compared to industry standards

Likes

Nothing

Dislikes

Plenty of things to dislike. 1.Salary 2. Appraisal 3. Employee recognition 4. The managers want the associate to be their eyes and ears. 5. Management is not employee centric. 6. HR not willing to talk or respond to the email. Whenever called they would just reply “I will call you later”. Not recommended at all.

Likes

Working at Genpact is often appreciated for its focus on learning and growth, with ample training opportunities. Employees enjoy exposure to diverse global projects and a collaborative, inclusive culture. The company offers career advancement opportunities and recognizes performance through rewards. Flexible work arrangements contribute to work-life balance.

Dislikes

...nd workload pressure and long hours challenging, especially during peak periods. Salary growth and career progression can feel slower compared to industry standards. Additionally, rigid processes in a large organization may sometimes hinder flexibility.

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Likes

The leadership is there with you, sitting next to you. The actual visibility in layman language. One can learn and shadow multiple task or skills can be improved. Training and learning are one of the best features one can apply for and it’s easy to apply unlike other organisation.

Dislikes

I do not have dislikes however the one part that I really think that can improve is Salary structure. This should at least match the brand value that Genpact has in the market.