Genpact
based on 30.1k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
Voice / Blended Department
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I love to work at Genpact, where I can improve my skills.
To be honest in the floor so much of politics are going.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves International Travel.
Full Time
Software Development Department
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No salary hike for internal job
Not identifying the person who works hard and working for many years
Good
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about Genpact
Voice Process Department
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it very good environment to work in genpact friendly nature to work in genpact friendly nature iam glad to work with my team they are very supportive with me . we can learn will working that is most i like in this company. overall im glad to work in this company
timely payment of salary no other pros to be discussed low catagory employee incompetent managers who penalise employee for their failuer ,lowest salary in the industry their clams are lies embarassingly low
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City, International Travel.
Chat banking sales Department
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To grow up my working skills.
Not sure now
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Voice / Blended Department
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It's my first work experience with reputed company ........ .as I Gained more knownledge Communication skills Team work It's a great part of my life
Work pressure Ctc
As I worked as a process executive for 2 years It's a great opportunity to work with Genpact It's really a good experience
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Software Development Department
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Gaining more n more knwledge
Full Time
Voice / Blended Department
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Structured Work Environment Health and Safety Measures: In response to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities
During my tenure at Genpact, I encountered several challenges that impacted my overall work experience. While the company had positive aspects, certain practices and conditions raised concerns: Transportation Limitations: The provision of one-sided pickup without drop-off facilities created significant logistical challenges, especially for employees working late shifts. This often left employees without a reliable way to return home safely after work. Restricted Access to Personal Devices: The policy prohibiting personal phones in the workplace limited communication opportunities and posed challenges in emergency situations, where being reachable was crucial. Food and Canteen Services: The canteen facilities were not operational during night shifts, despite clear recognition that many employees worked during those hours. This lack of support for staff working late may have affected employee morale and well-being. High-Pressure Environment: Employees frequently experienced pressure to meet cold-calling targets, sometimes receiving calls from team leaders during lunch breaks, which disrupted personal time and contributed to stress. Management Practices: There was a noticeable gap in the technical competence of some team leaders, specifically regarding essential tools such as Gmail and Microsoft Teams. This lack of knowledge hindered effective communication and operational efficiency. Inflexibility Regarding Attendance: Instances arose where genuine reasons for absence, such as road reconstruction in my area or personal illness, were not adequately understood or accepted by team leaders. This led to undue pressure to report to the office without consideration of circumstances beyond my control. Unprofessional Conduct: I experienced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Department
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Good for learning new skills as opportunity of working in multiple departments and teams
All procedures are not known to anyone. Some queries remain unresolved. For any new change, IT and support teams take very long but knowing this managers do not patience and blame employee about the delay.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Banking Operations Department
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Nothing
There is no scope of growth here abd everyone around are just trying to replace you plus there is no job security. They can vanish you anytime abd I don’t get it why people are stuck here for 10-15 years when they don’t offer a good pay, neither there are chances of growth and now they don’t even have job security. They don’t even have courtesy to come and communicate about the reason they are firing you and doesn’t even notify 15 days or a month prior, I was notified just 3 days prior that this is my last working week....Read More
Full Time
Finance Department
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Don't join the organization ,they play you emotions and kick of form organization
Form join to till date I'm on branch waiting to project and end of the day kick of due to over hiring
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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No one role IJP in Genpact so not a good place to work if you want to work only try for process developer which is on papers. Please kindly request to put everything on papers for the employees
Taking more from the client and in return only peanuts what we employees get in return you need work we need money More the money more the work 😉
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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It was amazing company as it provides growth and good salary
1 side cab only without ac and it provide shuttle from 1 side from metro station in summers shuttle that also do not have ac and the process was not at good totally biased they had hired candidate just for firing them on basis of gender if she is a female they will put you on bench and ask to leave after 3 months. No job security in this.
Full Time
Operations Department
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Working with Colleagues
There is no food and only one way cab transport facility no other benefits they won't give paid leaves which are ours to take and ask a reason for every leave and ask of medical documents for each and every day of leave taken by you and Genpact deducts the Provident fund double the amount from the employees salary I say never join here otherwise you will be stuck in here and won't get growth in the life pays us even cheaper than a labour and treat us like a labour never respects our work there is no appreciation in the Genpact and yearly increment is like 7 out of 100 I hope you understand this because it's a compliance to share confidential things right!...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Hospital Staff Department
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For young generation Genpact is best platform for skill development, it used to provide Graduate degree from reputed institute, I think that has been suspended now. but still through their Genome platform its very good for young ones to skill up
Shockingly, Islamophobia is real at Genpact !!! From junior colleagues to senior leadership, most are plagued by the virus of Islamophobia. Abusing Muslim colleague and generalizing Islam using derogatory names are common practices. I had to quit this company due to such toxic culture which evolved lately. I was shocked to see manager, deep inside was filled with such hate for other community that it impacted me deeply, couple of time I confronted but everytime it cost me. There is NO point in registering a complaint to seniors or HR as these people back each others- Business matters. If I have to remember Genpact, I will always miss Genpact prior to the 2019 COVID era,...Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Business Intelligence & Analytics Department
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Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work....Read More
While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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When I was in Genpact working environment is very good. All team member's were supportive. Genpact Management is always best. Also they provide the cab facilities for employees.
My experience was good so I don't have any thing dislike about working at Genpact.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
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