Genpact Technical Support Specialist Reviews

Likes

Work life balance

Dislikes

Bad hike cycle. Work will be appreciated but there isn't any reward for the same. Manager got no power over your promotion or hike and it's fixed hike formula is such that you won't get more than 7%.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The client location which genpact has provided me it's good environment.

Dislikes

Might be genpact is a good company, but I will work for client location nothing is happening on time. Without informing anything agents they change the project vertical, it's impacted on our AES parameters and it's been 17 th month I'm surviving here.. I didn't get my Promotion.

Likes

Nothing

Dislikes

I have 12 years experience in Genpact but there is no benefit only has brand name other all things are very bad. In terms of paying very less as compared other MNC Note That all from my side with experience but maybe in other process in Genpact very good.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Other than work, there and n number of trainings which will be help for career.

Dislikes

No proper or quick response from HR .. worst support system.. No proper project training but they expect to learn asap and get into handson. No proper facility to employees like say no proper cab facility, cafeteria food etc..

Likes

Nothing much to say. May be job security but I don't belive that in this digital era

Dislikes

-Just 1 lakh insurance you would get ,and parents not covered, very pathetic than any CRM level 2 company.. -No night shift allowance -Paid cab for only one way -Horrible food and less options in cafeteria. A cafeteria without a single fruit juice counter for a 10 floor office -Mandate work from office -Heavy load in terms of work. You end up doing 2 people work -There is internal mandate skill development programme literally harming your career. You have your own way to do courses and certifications on your own pace but this program pulls you and your can't do anything. -Below average annual hikes -Laptops provided is messy one which is 0reviously used by 2 or 3 people. -No perks -You would get health issues...Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Management is poor and has very bad attitude There is nothing to like, except that salary was credited on time

Dislikes

Management Work culture People Retaining Ability to explore new processes Everything is missing It’s the worst place to be

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work-life balance is good.

Dislikes

There is no job security at all. Very disappointed

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company culture of work is good.

Dislikes

Lack of Appreciation.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Skill development sessions, growth opportunities, job security

Dislikes

Improper IT infrastructure on working desks, Poor transport facilities, poor IT support system, poor cafeteria services

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing good in my experience. It was good in the past, but now it’s becoming **worse day by day**. I wonder how people are working even more horror than a labor, just because they are jobless and have no other option for their livelihood.

Dislikes

If you value your mental health and work-life balance, stay far away from this company—especially the Hafeezpet location. The work culture is absolutely suffocating. Employees are treated like laborers, with unrealistic expectations and no regard for their well-being. Management, for the most part, is incompetent and lacks basic empathy. Here Manager are like an as****ho*** know nothing than making labor exploitation They expect you to function like robots, pushing you to the edge for a shockingly low salary of just 1.9 LPA. Yes, there’s job security, but what’s the point if the work environment is toxic? People join, regret it almost immediately, and then spend their time planning their resignation. The few decent managers that exist are overshadowed by the sheer number of terrible ones. It feels less like an MNC and more like a chaotic startup where nobody knows what they’re doing, yet they expect employees to go above and beyond for peanuts. The constant micromanagement, lack of appreciation, and toxic atmosphere make this one of the worst places to work. Advice to Management: Start treating employees like humans. A stable job doesn’t mean people will tolerate a toxic work culture. Pay fairly, improve work-life balance, and stop exploiting employees before the company’s reputation sinks further. Bottom Line: You're better off being unemployed than ruining your mental health here. Think twice before joining...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is cool here only except yearly hike and promotion otherwise work culture is very good. Work life balance is also good

Dislikes

There is no much yearly hike. It’s almost 3-4 % only as an average

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The administration on floor is worst they never treat employees as employee they just make servents and labours i never feel i am working in any MNC . My worst desion was joining Genpact. I will never recommend any one to wirk with stupid organization. Its better to be unemployes instead working with Genpact. Sorry to say but its true in Genpact there is no respect for operation employees. Thanks...Read More

Dislikes

Likes

Good working area with job security and treats equal with all levels of employees

Dislikes

Hikes are very less and no promotions in regular years. Dissatisfied with salary and no satisfying bonus

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security and working flexibility

Dislikes

Management, stupid people hired as managers and the VPs and managers have no manners to talk to their team and have no skills to execute a project

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don't work at Genpact myself, but I can share some common positives people often mention about the company Many employees appreciate Genpact’s global presence which offers opportunities to work with diverse teams across different regions

Dislikes

While a lot of people enjoy their work at Genpact, some employees mention challenges like a fast-paced work environment that can sometimes lead to high stress. Depending on the team or role, work life balance can also be tough to maintain, especially during peak project periods

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like the work culture is friendly but there are many loopholes that can make it better.

Dislikes

The work culture over here involves lot of office politics, management could not able to handle the team sometimes, no additional benefits for working over shifts and no proper appreciation at year end