Genpact Process Lead / Senior Process Associate Reviews
based on 5 reviews
Updated 8 Jul, 2021
Overall Rating
4.9/5
How AmbitionBox ratings work?
Category Ratings
4.8
Company culture
4.8
Skill development
4.1
Job Security
4.0
Work-Life balance
3.8
Work Satisfaction
3.0
Promotions/Appraisal
2.4
Salary & Benefits
Genpact is rated
4.9 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Genpact is rated
4.9 out of 5 stars on
AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Genpact Process Lead / Senior Process Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Process Lead / Senior Process Associate in
Kolkata
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Jul 2021
Likes
Work culture of Genpact is really outstanding and learning facilities is very good also. Management also good.
Dislikes
Compensation is very really average and poor.
Work Details
Work life overall good here.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Lead / Senior Process Associate in
New Delhi
BTFG Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Jan 2019
Likes
I like training part as well as my work where they update or we provide services to the process domain
In Genpact everything is good apart from compensation environment is, peoples are good so many learning programs there
Dislikes
Promotion criteria is different
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Lead / Senior Process Associate in
Hyderabad / Secunderabad
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2018
Likes
Genpact help to grow in organization
Dislikes
Less salaries
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
They will give job assurance
Process Lead / Senior Process Associate in
Gurgaon / Gurugram
Finance & Accounts Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Apr 2021
Likes
Good learning
Dislikes
Compensation is not so good
Work Details
Overall is good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Developer in
Gurgaon / Gurugram
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2024
Likes
Good work culture best learning good n great mentors.
Dislikes
They can give you IJP any time n after 1 month if you will not get any another process they will kick you off. And during this IJP process no one will help you regarding anything.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Developer in
New Delhi
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Always having security of the job job because because they have multiple process so if any process or team get ramp down then they adjust the bench employee first.
Dislikes
Transportation.
They don't provide AC cab in the summer which is very hectic in the summer.
It is very tough to commute office without having Ac in the can ( Specially in the summer)
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
KYC Analyst in
Bangalore / Bengaluru
Full Time
·
Lending Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Job security
Team bonding
Dislikes
No appraisal and performance bonus
less projects
Very less health insurance coverage of 1 lakh
No other benefits
No shift allowance
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Developer in
Jaipur
Full Time
·
Security / Fraud Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Dec 2024
Likes
The skill development using Genome is great.
Dislikes
No work life balance.
Management is worst
Manager and HR are torturing employees
Managers are good for female employees but they will show you the hell if you are a male employee
No food facilities, transportation facilities and other facilities also
Coffee vending machines are full of cockroach and worms
Senior management is totally worst. No one to hear your complaint but if you take any action against management they will initiate PIP and make you to leave the company
My Jaipur HR and management made me to resign. My HR was literally threatening me to give resign...Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Process Developer in
Kolkata
Full Time
·
Procurement & Purchase Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Work culture is great, everytime you will get someone to help you, along with the learning modules.
Dislikes
CTC is pretty low even after your promotions. It is almost equivalent to previous overall salary with current in hand salary.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Developer in
Gurgaon / Gurugram
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Genpact has Job security only.
Dislikes
Genpact do many cost cutting activities, and they give less amount in appraisals and promotions.
No overtime
No extra benefits in all processes and you have to login on weekends too.
Work pressure is high and they will hire less people in team and you will feel stuck…
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Developer in
Pune
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Nothing
Dislikes
Management will blackmail you that you will be asked to leave if some other department has not done their job properly.. when you try to explain them the reality they will not accept and put you down.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Developer in
New Delhi
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 28 Nov 2024
Likes
I like the culture of genpect which is very friendly.
Dislikes
Genpact is a great company but only problem was the way they hire a person. The salary was not given as per my knowledge. It was decided based on last drawn salary.
Work Details
Work policy:
When i need
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Developer in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2024
Likes
nothing
Dislikes
They hired me on April 2024 and after 30days training process was ramp down. Managers and recruiters are very incompetent . Manipulative HR department. They wasted my three months .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Hyderabad / Secunderabad
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Get chance to learn new skills and got opportunity for promotions.
Dislikes
No work life balance
Don't provide basic IT requirements for work. And blame employee for not providing data on time. Biased management don't like people who are from different states. Hire people from different states, places far from Hyderabad but not ready to approve long leaves. If you are sick and taking leave still you will be penalized. No team outings. No extra benefits. Not even giving a small token of appreciation or gift on diwali. No welcome kit. Not providing a proper hygienic infrastructure to work. Worst transport facilities. Not respecting employees time. You will be insulted for speaking your mother tongue whereas you are hired on basis of coloqueal language only. Highlighting a fact or taking stand for correct will lead to escalation on you....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Genpact Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Management Trainee in
Hyderabad / Secunderabad
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Dec 2024
Likes
It is best place of work with dynamic culture of working with cooperative person such as manager, colic and always open to help in each filed.
Dislikes
Annual hike and promotion.
Work Details
Work policy:
Each quarter one a week if client require .
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Manager in
New Delhi
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Nothing
Dislikes
No knowledge training. Manager ask you questions since day 1 as he himself doesn’t know the answer. You are required to work on deathbed. Hr is corrupt, senior management is corrupt. Don’t waste your time in such a punny company. No knowledge gain. No salary increment. They will put you on bench within one year. And notice period is of three months. You are chained to death.
Manager in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Firstly, I like the diversity of clients which Genpact work and deliver as a BPO and secondly, it's job security where the employees can choose to work and move within the organisation with the help of IJP.
Dislikes
Hold Privacy - Need to secure Employees feedback and HR or Mgmt should highlight the issues without naming the employee name. It may spoil the Performance ratings, Annual appraisal and even promotion of that employee.
Management Trainee in
Noida
Full Time
·
Procurement & Purchase Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing. Worst company to work for.
Dislikes
This company is only good for people who don't want to get out of their comfort zone and want no progress on their life. Absolutely pathetic management. They don't take work seriously and keep avoiding employees until an escalation comes from client. They don't get rid of low performing employees and don't take strong action againstthem because of which people don't get fired and stick to the same organisation without having any career growth. Salary hikes is meagre and promotions are very biased. They install a tool in the system which records how much time you move your mouse and they don't care about productivity and efficiency of the employee. There is no proper transport facility. Cab services are one-way and chargeable and non-AC cabs are not provided. There is no cafeteria in every Genpact building and the common cafeteria is too small and there are lack of options. They don't provide any sweets or gifts during any special occasion and no office party or team engagement activities are held. People work like robots in a monotonous manner. The tools are outdated and you need to apply for attendance on a daily basis, with no option to rectify, failing to do so will deduct your earned leave. Leaves provided are very less as compared to other MNCs....Read More
Data Engineer in
Bangalore / Bengaluru
Full Time
·
Data Science & Machine Learning Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The job security as if you do the worst also they won't fire you they put you under bench and performance improvement
Dislikes
Depending on your projects, either you work too much or you don't work at all, if you work too much you get an annual appraisal of 4.3% - 7 percent max
If you work too little you get 0-4.3%
Management Trainee in
Hyderabad / Secunderabad
Full Time
·
SCM & Logistics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2024
Likes
No work pressure, Hybrid work
Dislikes
1) Salary.
2) Politics for this salary also.
I want to give 1 suggestion - Many people in this organisation suffering with Poverty. I can't able to see their faces also. Their faces and dressing style was very poor and dull. Because of this low package I put paper in Genpact after completing my 5 months. I started searching in other companies after completing my 3 months of experience here.
Assistant Manager in
New Delhi
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Everything is good beside Salary and promotions. For promotion you have to wait for minimum 4 years. For work culture depend on the project
Dislikes
Delaying in promotion and salary hike percentage is very low
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Lead Consultant in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Dec 2024
Likes
Thw company culture is good. For freshers it's great opportunity to learn industrial skills and gain Profesionnal as well as ethical knowlledge
Dislikes
No things to dislike.
Suggest to provide office consumables.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Gurgaon / Gurugram
Full Time
·
Customer Success, Service & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Dec 2024
Likes
No work life balance. And no growth. Completely unprofessional and unethical from senior leadership to other employees.
Dislikes
I have worked with good MNC and being here is such a pain. Looking and going through the work environment Genpact has build.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Noida
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Genpacf is one of the best organization if anyone is new and want to learn new things with great people. Work life Balance is good here, even you can manage your personal life as well. You have a Job security in your mind always while working here ( No one going to force to leave the company).
Dislikes
Salary they are paying the person who are working with them from very long time is very less. Promotion cycle is vary depend on the process and in the Team you are working with.
People also ask about Genpact's Process Lead / Senior Process Associates
Is Genpact a good place to work for Process Lead / Senior Process Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.9 out of 5 from over 5 employee reviews, it's clear that most process lead / senior process associates have a positive experience working at Genpact. Company culture holds the highest rating at 4.8, while salary & benefits is rated the lowest amongst all factors at 2.4. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Genpact pay their Process Lead / Senior Process Associates well?
According to AmbitionBox reviews, Genpact process lead / senior process associates rate their salary and benefits at 2.4 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Genpact's process lead / senior process associates salaries here and to read reviews specifically about salary and benefits at Genpact for process lead / senior process associates, click here.
How is the work culture at Genpact for Process Lead / Senior Process Associates?
Work culture at Genpact for process lead / senior process associates is rated 4.8 out of 5 by 5 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Genpact. To read reviews specifically about work culture at Genpact for process lead / senior process associates, click here.
How is the job security at Genpact for Process Lead / Senior Process Associates?
Based on 5 reviews on AmbitionBox, Genpact's process lead / senior process associates rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Genpact, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Genpact for process lead / senior process associates, click here.