Genpact Front Line Operations Manager Reviews

Likes

Infrastructure is good and work life balance is also good. Work from home in some process so it saves money working from home.

Dislikes

Biggest dislike in Genpact is Team politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

working at Genpact for its positive work culture, good learning and development opportunities, job security, supportive management, and a focus on work-life balance, allowing employees to gain new skills while maintaining a healthy personal life; however, some commonly cited downsides include relatively lower compensation compared to industry standards and potential slow career progression. Learning and development: Genpact is often praised for its robust training programs and commitment to employee upskilling, making it a good place for freshers to learn new skills and advance their careers. Positive work culture: Employees often mention a friendly and supportive work environment with good team collaboration....Read More

Dislikes

common dislikes about working at Genpact include: low salaries compared to industry standards,

Likes

Genpact provide high level knowledge to increase Domain expertise, Thank you G.

Dislikes

Mostly seniors of Genpact who do not like you if you are better then them and than they will spread rumour to destroy your Personality and they will not support you to get promotion also.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Dislikes

Salary and appraisal in this company is not really high.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work culture best learning good n great mentors.

Dislikes

They can give you IJP any time n after 1 month if you will not get any another process they will kick you off. And during this IJP process no one will help you regarding anything.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Always having security of the job job because because they have multiple process so if any process or team get ramp down then they adjust the bench employee first.

Dislikes

Transportation. They don't provide AC cab in the summer which is very hectic in the summer. It is very tough to commute office without having Ac in the can ( Specially in the summer)

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The skill development using Genome is great.

Dislikes

No work life balance. Management is worst Manager and HR are torturing employees Managers are good for female employees but they will show you the hell if you are a male employee No food facilities, transportation facilities and other facilities also Coffee vending machines are full of cockroach and worms Senior management is totally worst. No one to hear your complaint but if you take any action against management they will initiate PIP and make you to leave the company My Jaipur HR and management made me to resign. My HR was literally threatening me to give resign...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Work culture is great, everytime you will get someone to help you, along with the learning modules.

Dislikes

CTC is pretty low even after your promotions. It is almost equivalent to previous overall salary with current in hand salary.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work....Read More

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Provides opportunity to learn

Dislikes

Promotions are not tied up to performance rather it's tied up to tenure. Very low CTC compared to industry avg. Even after highest rating, you will end up with single digit increament.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall, the company provided valuable learning opportunities the workplace culture could benefit from more inclusivity and stronger emphasis on meritocracy

Dislikes

My experience with Genpact was a mixed bag. while the organization has its strength, there are certain aspects that could use improvement. One major challenge was the lack of openness to new ideas, Even if you have innovative suggestions, there's an unspoken rule to simply follow what your boss says, which can stifle your creativity and professional growth. Additionally, there seemed to be noticeable favouritism within the team. Certain employees were given preferential treatment, creating an uneven and sometimes motivating work environment for others....Read More

Likes

You don't get easily fired even if your business ramps down. You can join a new project with the help of Talent Management.

Dislikes

They don't provide increments as per markets. People ingrown will not be given good hikes vs poeple hired from outside with less experience on higher salaries disappoint in grown people with similar skills.

Work Details

Work related travel: This is a desk job.

Likes

There are moderate growth opportunities in this Organizations.Work pressure is normal depending on your process.Hrbrid shift timings. If you have pending work, you can complete it any time before its deadlines. Sometimes organization throws parties for their employees which is privilege for us. Office is located nearby metro; that's why it is easy for us to commute.

Dislikes

Salary hike is horrible, hardly 4 to 5% annually There is not much learning. Again, it is depending on your process. Monotonous work. It will be difficult for you to acquire new skill set. Manager is not very supportive and will not guide you. You are on your own. If you try to switch your process, you might be in great trouble i.e if you don't get a new process on time, you might lose your job.

Likes

The various opportunities it provides to all its employees towards career growth progression

Dislikes

Style or culture the way a feedback is cascaded or passed on from the leadership to their subordinates. Don’t have company transport pick up facilities and to make company cabs available at all level irrespective whether employee belongs to executive leadership or non

Likes

Company Culture is good but when it comes to Project part sometimes management need to be flexible. But for skill development and learning it is good.

Dislikes

It is about the salary and promotions. The appraisal is too low and the benefits are not much. There is no night shift compensation. Cab charges are also applicable

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It is best place of work with dynamic culture of working with cooperative person such as manager, colic and always open to help in each filed.

Dislikes

Annual hike and promotion.

Work Details

Work policy: Each quarter one a week if client require .

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.