Genpact Bpo Team Lead Reviews

Likes

I like the work culture and the operations part of the Company, The training needs provided by the company is very good. The growth opportunities provided by the Company is very GOOD. Work culture is very good in Genpact..

Dislikes

The Genpact Management do not give importance to the retired employees of the Company, There is no long-term after retirement plan for the employees. Cause the employees working out for 10 to 20 years with full dedication to the Company and follow all the SLAs of the Climate. The Company need to have a plan for all the employees to have a better retirement plan, as we have seen more employees are getting retired before the age of 50 due to some medical issues, The Management need to take some core decisions to help the employees to have a better retirement idea. The Genpact Management should come up with some retirement plan for its employees so that the employees will be sure of there further after the retirement. The Genpact Management need to have a plan for people who lost the Job due to injury caused while being on Job in Genpact, Because not sure of the damage to the employees, if the employees are damaged due to some medical issues, the Genpact Management need to take action to help the employees by providing some financial assistance and some pension plan for the injured employees. The top Management need to take this as a priority and see that the employees who lost their jobs due to injuries caused while being on duty in company should be paid some financial assistance....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel, Travel Within City.

Likes

Nothing is right in Genpact. Genpact is a world’s biggest Lala company in corporate/MNC’s. Why not choice Genpact. Employee Policies: there is no policy for employees rights and favour. All policies are designed only for employer prospective. Operation and Leadership: Entire Genpact operation Senior Management and Leadership not supportive to employment. They always lying and creating demotivation. Because of it quality people’s loss hope and confidence. Work life balance and culture: There is no work life balance and company operation environment is very toxic, too much politics. If you are experienced person then Genpact is not right company for you. Appraisal and monetary benefits: Appraisal really very bad and not a single thing for employee monetary financial benefits. HR’s: HR always avoiding discussion for ongoing issues. No skip meetings. No one is taking serious your Ambar feedbacks....Read More

Dislikes

Everything worst here. Please don’t join Genpact. You will lose everything life, skills, growth.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was good experience but the thing is when you are working hard and not getting appreciated and other people do politics for you then it's really tough to work there.

Dislikes

The management is not good when you work hard and best they never appreciate those people and they appreciate only those people who follow there orders and working for them but the person who is giving his complete dedication he is not able to get any support for future and not get any support for promotion as well. That's why I am not happy when I have spend my 2 years there.

Likes

Don't join the organization ,they play you emotions and kick of form organization

Dislikes

Form join to till date I'm on branch waiting to project and end of the day kick of due to over hiring

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company Culture is good but when it comes to Project part sometimes management need to be flexible. But for skill development and learning it is good.

Dislikes

It is about the salary and promotions. The appraisal is too low and the benefits are not much. There is no night shift compensation. Cab charges are also applicable

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It is best place of work with dynamic culture of working with cooperative person such as manager, colic and always open to help in each filed.

Dislikes

Annual hike and promotion.

Work Details

Work policy: Each quarter one a week if client require .

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing. Worst company to work for.

Dislikes

This company is only good for people who don't want to get out of their comfort zone and want no progress on their life. Absolutely pathetic management. They don't take work seriously and keep avoiding employees until an escalation comes from client. They don't get rid of low performing employees and don't take strong action againstthem because of which people don't get fired and stick to the same organisation without having any career growth. Salary hikes is meagre and promotions are very biased. They install a tool in the system which records how much time you move your mouse and they don't care about productivity and efficiency of the employee. There is no proper transport facility. Cab services are one-way and chargeable and non-AC cabs are not provided. There is no cafeteria in every Genpact building and the common cafeteria is too small and there are lack of options. They don't provide any sweets or gifts during any special occasion and no office party or team engagement activities are held. People work like robots in a monotonous manner. The tools are outdated and you need to apply for attendance on a daily basis, with no option to rectify, failing to do so will deduct your earned leave. Leaves provided are very less as compared to other MNCs....Read More

Likes

No work pressure, Hybrid work

Dislikes

1) Salary. 2) Politics for this salary also. I want to give 1 suggestion - Many people in this organisation suffering with Poverty. I can't able to see their faces also. Their faces and dressing style was very poor and dull. Because of this low package I put paper in Genpact after completing my 5 months. I started searching in other companies after completing my 3 months of experience here.

Likes

Skill development sessions, growth opportunities, job security

Dislikes

Improper IT infrastructure on working desks, Poor transport facilities, poor IT support system, poor cafeteria services

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing good in my experience. It was good in the past, but now it’s becoming **worse day by day**. I wonder how people are working even more horror than a labor, just because they are jobless and have no other option for their livelihood.

Dislikes

If you value your mental health and work-life balance, stay far away from this company—especially the Hafeezpet location. The work culture is absolutely suffocating. Employees are treated like laborers, with unrealistic expectations and no regard for their well-being. Management, for the most part, is incompetent and lacks basic empathy. Here Manager are like an as****ho*** know nothing than making labor exploitation They expect you to function like robots, pushing you to the edge for a shockingly low salary of just 1.9 LPA. Yes, there’s job security, but what’s the point if the work environment is toxic? People join, regret it almost immediately, and then spend their time planning their resignation. The few decent managers that exist are overshadowed by the sheer number of terrible ones. It feels less like an MNC and more like a chaotic startup where nobody knows what they’re doing, yet they expect employees to go above and beyond for peanuts. The constant micromanagement, lack of appreciation, and toxic atmosphere make this one of the worst places to work. Advice to Management: Start treating employees like humans. A stable job doesn’t mean people will tolerate a toxic work culture. Pay fairly, improve work-life balance, and stop exploiting employees before the company’s reputation sinks further. Bottom Line: You're better off being unemployed than ruining your mental health here. Think twice before joining...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is cool here only except yearly hike and promotion otherwise work culture is very good. Work life balance is also good

Dislikes

There is no much yearly hike. It’s almost 3-4 % only as an average

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The administration on floor is worst they never treat employees as employee they just make servents and labours i never feel i am working in any MNC . My worst desion was joining Genpact. I will never recommend any one to wirk with stupid organization. Its better to be unemployes instead working with Genpact. Sorry to say but its true in Genpact there is no respect for operation employees. Thanks...Read More

Dislikes

Likes

Good working area with job security and treats equal with all levels of employees

Dislikes

Hikes are very less and no promotions in regular years. Dissatisfied with salary and no satisfying bonus

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security and working flexibility

Dislikes

Management, stupid people hired as managers and the VPs and managers have no manners to talk to their team and have no skills to execute a project

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don't work at Genpact myself, but I can share some common positives people often mention about the company Many employees appreciate Genpact’s global presence which offers opportunities to work with diverse teams across different regions

Dislikes

While a lot of people enjoy their work at Genpact, some employees mention challenges like a fast-paced work environment that can sometimes lead to high stress. Depending on the team or role, work life balance can also be tough to maintain, especially during peak project periods

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance

Dislikes

Bad hike cycle. Work will be appreciated but there isn't any reward for the same. Manager got no power over your promotion or hike and it's fixed hike formula is such that you won't get more than 7%.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.