Genpact
based on 30.6k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Accounting & Taxation Department
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I like the concept of versatile development of an employee. Company adhere to develop employee not only their field/profile but also the other curriculum.
There immense effort to evaluate the employee work but to give salary hike and appraisal like peanuts. Really painful.
Though it is my first experience in KPO industry. In comparison of manufacturing it has more organize business model and alot different vertical knowledge to learn under one roof.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about Genpact
Full Time
Operations Support Department
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Company culture and job security is best in Genpact
Genpact focus on only new hiring with minimum salary 1.2L to 2.0L , NO promotions after PD, No Recognize to sr. employees and medical support, No cab facility, No Fuel allowances , Incentive structure is like impossible to reach max, Genpact wants only new hiring after 2 years that employees is useless for them they will say simple if you want more salary you can put down your papers and leave
Work policy: 2 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Good working area with job security and treats equal with all levels of employees
Hikes are very less and no promotions in regular years. Dissatisfied with salary and no satisfying bonus
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Payroll & Transactions Department
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Job security and working flexibility
Management, stupid people hired as managers and the VPs and managers have no manners to talk to their team and have no skills to execute a project
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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I don't work at Genpact myself, but I can share some common positives people often mention about the company Many employees appreciate Genpact’s global presence which offers opportunities to work with diverse teams across different regions
While a lot of people enjoy their work at Genpact, some employees mention challenges like a fast-paced work environment that can sometimes lead to high stress. Depending on the team or role, work life balance can also be tough to maintain, especially during peak project periods
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Culture, ethical standards,policy, environment etc except salary structure.
Recent newly management in our AML process.really bad management lots of vintage employees exited from TMP process. Moreover since last many years I was highlighted in amber about salary structure.those who were vintage employees got less salary package while new joiner getting high pay of salary.please improve this issue.
Full Time
Back Office Department
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Infrastructure is good and work life balance is also good. Work from home in some process so it saves money working from home.
Biggest dislike in Genpact is Team politics.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Good work culture best learning good n great mentors.
They can give you IJP any time n after 1 month if you will not get any another process they will kick you off. And during this IJP process no one will help you regarding anything.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Always having security of the job job because because they have multiple process so if any process or team get ramp down then they adjust the bench employee first.
Transportation. They don't provide AC cab in the summer which is very hectic in the summer. It is very tough to commute office without having Ac in the can ( Specially in the summer)
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Lending Department
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Job security Team bonding
No appraisal and performance bonus less projects Very less health insurance coverage of 1 lakh No other benefits No shift allowance
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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The skill development using Genome is great.
No work life balance. Management is worst Manager and HR are torturing employees Managers are good for female employees but they will show you the hell if you are a male employee No food facilities, transportation facilities and other facilities also Coffee vending machines are full of cockroach and worms Senior management is totally worst. No one to hear your complaint but if you take any action against management they will initiate PIP and make you to leave the company My Jaipur HR and management made me to resign. My HR was literally threatening me to give resign...Read More
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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There are large number of processes and it's an employee centric company. They have all kind of business.
Poor infrastructure, non ac cabs that too for one side only even basic amenities like tea coffee for employees is not available worst yearly hike in the market only 5-7% it's not worth it to join Genpact if you don't get wfh or hybrid
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Skill development sessions, growth opportunities, job security
Improper IT infrastructure on working desks, Poor transport facilities, poor IT support system, poor cafeteria services
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Content Management (Print / Online / Electronic) Department
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Nothing good in my experience. It was good in the past, but now it’s becoming **worse day by day**. I wonder how people are working even more horror than a labor, just because they are jobless and have no other option for their livelihood.
If you value your mental health and work-life balance, stay far away from this company—especially the Hafeezpet location. The work culture is absolutely suffocating. Employees are treated like laborers, with unrealistic expectations and no regard for their well-being. Management, for the most part, is incompetent and lacks basic empathy. Here Manager are like an as****ho*** know nothing than making labor exploitation They expect you to function like robots, pushing you to the edge for a shockingly low salary of just 1.9 LPA. Yes, there’s job security, but what’s the point if the work environment is toxic? People join, regret it almost immediately, and then spend their time planning their resignation. The few decent managers that exist are overshadowed by the sheer number of terrible ones. It feels less like an MNC and more like a chaotic startup where nobody knows what they’re doing, yet they expect employees to go above and beyond for peanuts. The constant micromanagement, lack of appreciation, and toxic atmosphere make this one of the worst places to work. Advice to Management: Start treating employees like humans. A stable job doesn’t mean people will tolerate a toxic work culture. Pay fairly, improve work-life balance, and stop exploiting employees before the company’s reputation sinks further. Bottom Line: You're better off being unemployed than ruining your mental health here. Think twice before joining...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Consulting Department
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Everything is cool here only except yearly hike and promotion otherwise work culture is very good. Work life balance is also good
There is no much yearly hike. It’s almost 3-4 % only as an average
Work policy: other
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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The administration on floor is worst they never treat employees as employee they just make servents and labours i never feel i am working in any MNC . My worst desion was joining Genpact. I will never recommend any one to wirk with stupid organization. Its better to be unemployes instead working with Genpact. Sorry to say but its true in Genpact there is no respect for operation employees. Thanks...Read More
Full Time
Operations Department
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Bad hike cycle. Work will be appreciated but there isn't any reward for the same. Manager got no power over your promotion or hike and it's fixed hike formula is such that you won't get more than 7%.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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I like the work culture is friendly but there are many loopholes that can make it better.
The work culture over here involves lot of office politics, management could not able to handle the team sometimes, no additional benefits for working over shifts and no proper appreciation at year end
Full Time
Finance Department
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Nothing much but organization provide job security to performer employees at least.
There are multiple things out of which few are ° Low compensation ° No skill development ° No perks ° Bad work life balance ° Mostly night shifts available ° No solution in conflict
Full Time
Finance Department
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Biased work environment, No growth, Micro Management, Very poor mediclaim, Even though they say have principle of zero retaliation yet the management or leaders follow the same, toxic work culture, Even though they say they focus on skill development yet the leaders dont follow the same but gives long speeches about it. No work life balance.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Procurement & Purchase Department
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Job Security is there, they will not fire you on an advocate basis. They will put you over bench and you will get three month.
Few of the top management are not good.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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