Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Genisys

Compare

3.4

based on 25 Reviews

Filter reviews by

Genisys Customer Care Executive Reviews

Updated 21 Aug, 2024

Overall Rating

2.5/5

based on 3 reviews

Rating distribution

0 (0%)

2 (66.7%)

0 (0%)

1 (33.3%)

Category Ratings

1.7

Company culture

1.7

Job security

1.7

Salary

1.7

Work-life balance

1.7

Skill development

1.4

Promotions

1.4

Work satisfaction

Jobseekers also viewed

TCS Reviews

3.7

• 87.2k reviews

Accenture Reviews

3.9

• 54.7k reviews

Wipro Reviews

3.7

• 51.7k reviews

Cognizant Reviews

3.8

• 48.8k reviews

Capgemini Reviews

3.7

• 40.4k reviews

HDFC Bank Reviews

3.9

• 38.7k reviews

Infosys Reviews

3.6

• 38k reviews

ICICI Bank Reviews

4.0

• 37.6k reviews

HCLTech Reviews

3.5

• 35.1k reviews

Tech Mahindra Reviews

3.5

• 34.2k reviews

Genpact Reviews

3.8

• 30.7k reviews

Teleperformance Reviews

3.9

• 28.6k reviews

Concentrix Corporation Reviews

3.8

• 25.8k reviews

Axis Bank Reviews

3.8

• 24.9k reviews

Amazon Reviews

4.1

• 24.6k reviews

Jio Reviews

3.9

• 22.1k reviews

Reliance Retail Reviews

3.9

• 21.9k reviews

iEnergizer Reviews

4.6

• 21.9k reviews

IBM Reviews

4.0

• 21.6k reviews

LTIMindtree Reviews

3.8

• 20.4k reviews

3 reviews found

Sort by: Popular

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Aug 2024

Likes

Dislikes

Work culture is not that good .....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Bangalore Rural

Trading, Asset & Wealth Management Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Jan 2022

Likes

Terrible experience

Dislikes

They do not care about employee just they care is work like dogs they do not provide any benefits like cab salary is way too less Hr policies really sucks

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pathetic

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Nov 2021

Likes

Work and process

Dislikes

Supervisor support

Promotions - Poor
Work satisfaction - Poor

Work Details

Nothing

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Career Growth

an analyst

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Go for MBA

Stay at current role

78 participants . poll closed

Got a question about Genisys?

Ask anonymously on communities.

Similar Designation Reviews

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 06 Oct 2024

Likes

Good support of management

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Environment

Salary - Poor
Company culture - Poor

Customer Service Associate in Bangalore / Bengaluru

CSE Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Jun 2022

Likes

Very bad experience.

Dislikes

Everything.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very bad.

Work days: Rotational Shift (Strict Timings)

Employee Benefits

Nothing.

Relationship Manager in Bangalore / Bengaluru

Calls Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

Team leader and the team mate and the office atmosphere.best office i have been worked ever.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Security and the quality feed back

Work Details

Excellent

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2020

Likes

They are providing opportunity to work from home

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Own transportation

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 07 Dec 2021

Likes

Team work is the only one prog

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Salary - Poor
Promotions - Poor

Work Details

It's good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore Rural

Shantinekatan office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Mar 2021

Likes

Nothing, Genisys managers, supervisor and management very much unprofessional.

Dislikes

This company is meant for those who are 12th pass and they lack professionalism. Especially HR department and so called manager's there.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Dull

Work days: Alternate Saturday off (Strict Timings)

Other Genisys Reviews

Customer Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jul 2023

Likes

Working Atmosphere is good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is very low

Quality Analyst 1 in Bangalore / Bengaluru

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Dec 2023

Likes

Nothing

Dislikes

managers and other colleague involving in personal life

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Transition Manager in Bangalore / Bengaluru

Full Time

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2022

Likes

Good environment

Work-life balance - Good

Dislikes

Learning focus required

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Not much of pressure

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

I'm fresher graduatr in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Dec 2024

Likes

No targets, no work pressure, friendly environment

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No hike in salary until agent got promoted

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior media campaign specialist in Bangalore / Bengaluru

Full Time

Digital Marketing Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 08 Oct 2024

Likes

Nothing

Dislikes

Micro management and no work life balance

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

B.P.O in Itpl

Full Time

Business Process Outsourcing Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Sep 2022

Likes

Nothing I was liked there

Dislikes

All the rules and regulations

Skill development - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Risk Analyst in Bangalore / Bengaluru

Risk Advisory Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2022

Likes

Worked in the company for 2 years. Company cheated us. We were a team of 10 memeber put to work in client location and they forced us to work with no hike or promotion or any perks. They made us sign something called service aggreement telling it's not a bond. But they used that aggreement as a bond and misused. It's been 8 months that I have left the firm and till day my full and final settlement is not cleared. They are still making stories and playing with us....Read More

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Horrible

Work days: Monday to Friday (Strict Timings)

Customer Support in Bangalore / Bengaluru

Domestic Marketing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 25 Apr 2022

Likes

Work culture.

Salary - Excellent
Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

The bad one is if agent did something wrong instead of telling his fault.they treat it very badly. They directly dismiss the agents.

Promotions - Bad

Work Details

Happy

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Consultant 2 in Bangalore Rural

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Apr 2022

Likes

Work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Balanced

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Full Stack Developer in Surat

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 May 2022

Likes

Too much friendly environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Genisys reviews submitted by Genisys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genisys is the right company for you.