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3.5

based on 1.5k Reviews

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Fusion CX Customer Care Executive Kolkata Reviews

Updated 13 Jan, 2025
Overall Rating
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3.7/5
based on 50 reviews

Rating distribution

Category Ratings

3.6

Work-life balance

3.6

Skill development

3.5

Work satisfaction

3.4

Company culture

3.4

Job security

3.4

Salary

3.2

Promotions

What employees say about Fusion CX?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

73% employees reported

Flexible timing

Flexible timing

36% employees reported

No travel

No travel

66% employees reported

View more detailed insights

Gender based rating

3.9
female

Rated by Women

18 reviews

3.3
male

Rated by Men

26 reviews

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Top Mentions in Fusion CX Customer Care Executive Kolkata Reviews

50 reviews found

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Top Fusion CX Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
View answers (5)
asked in Customer Care Executive interview
Q2. Do you have desktop or laptop? Are you familiar with system? Do you have br ... read more
View answer (1)

Get interview-ready with top interview questions

View all 9 questions
asked in Customer Care Executive interview
Q3. Are you comfortable to solve customer queries over email or phone?
View answer (1)
asked in Customer Care Executive interview
Q4. What are B2B, B2C and C2C as well?
View answers (2)
asked in Customer Care Executive interview
Q5. What is E-commerce ?
View answers (2)
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Career Growth
1w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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People also ask about Fusion CX, Kolkata Customer Care Executives

Is Fusion CX, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 50 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX, Kolkata. Work-life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does Fusion CX, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX, Kolkata customer care executives rate their salary and benefits at 3.4 out of 5, based on 50 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX, Kolkata for customer care executives, click here .
How is the work culture at Fusion CX, Kolkata for Customer Care Executives?
Work culture at Fusion CX, Kolkata for customer care executives is rated 3.4 out of 5 by 50 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX, Kolkata for customer care executives, click here .
How is the job security at Fusion CX, Kolkata for Customer Care Executives?
Based on 50 reviews on AmbitionBox, Fusion CX, Kolkata's customer care executives rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX, Kolkata. To read reviews about job security at Fusion CX, Kolkata for customer care executives, click here .
How do I get a job at Fusion CX, Kolkata as a Customer Care Executive?
To get a job at Fusion CX, Kolkata as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.

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Fusion CX Customer Care Executive Reviews by Locations

Fusion CX Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 50 Fusion CX reviews submitted by Fusion CX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion CX is the right company for you. 73% of employees reported the... working days at Fusion CX as Rotational Shift. 64% employees reported the work timings at Fusion CX as Strict timing. Read more
Fusion CX Customer Care Executive Salaries in Kolkata
based on 233 salaries
₹0.7 L/yr - ₹3 L/yr
45% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Fusion CX Customer Care Executive Kolkata
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
View All
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