Freshworks is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
t
...
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Freshworks is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Product Specialist in
Chennai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 11 Nov 2024
Likes
Free Food
Salary - Good
Dislikes
No job security. They recently fired 660 employees- that's 13 per cent of the Total workforce even though the company made an annual profit higher than the previous year. Even though I was not affected, I feel embarassed that the higher management shows a lot of greed and being inconsiderate towards employees who work day and night to provide high values and top service to the clients.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Engineering Manager in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 24 Sep 2024
Likes
The culture, latest tech stack and possibility of IJP
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Some very senior folks recruited did not have necessary experience or culture fit which resulted in some not so good choices for the teams.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Product Specialist in
Hyderabad / Secunderabad
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Feb 2025
Dislikes
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Product Manager in
Chennai
Full Time
·
Product Management - Technology Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
5.0
Skill development
1.0
Job security
1.0
Promotions
5.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 29 Jan 2025
Likes
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
Salary - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Chennai
Full Time
·
Operations / Strategy Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jan 2025
Likes
Nothing
Dislikes
Everything like favouritism, job insecurity, no value for hard work and no motivation.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Solution Engineer in
Chennai
Full Time
·
IT Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
1.0
Job security
1.0
Promotions
5.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 24 Jan 2025
Likes
Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
Job security - Bad
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Data Entry Operator in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Telecom Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Jan 2025
Likes
ఇట్ ఐస్ గుడ్ work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Na
Operations Manager in
Chennai
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 10 Jan 2025
Likes
Na
Dislikes
Constant strategic change, hiring only at senior level, high attrition as due to lack of confidence with the management
Skill development - Bad
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Technical Account Manager in
Chennai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
5.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 31 Dec 2024
Likes
Its a product company and has made good
Skill development - Excellent
Dislikes
I truly believe that this is a biased company for people residing in Chennai.
Preferences or opportunities are given to those working in Chennai. Unfortunately not much for people outside the city.
Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Quality Assurance Analyst in
Chennai
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 23 Dec 2024
Likes
Free food and goodies
Transport for 25km
Dislikes
Culture
Pet show
Politics
Low growth minimum 3yrs in current role
Most old /traditional things have changed
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Other Freshworks Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Lead Software Engineer in
Chennai
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Feb 2025
Likes
Salary is good
Remote work sometimes is flexible
Salary - Good
Dislikes
Not a good company and team members are not supportive
Our feedback is not heard
Old employees are preferred
New employees are not treated well
Managers are biased towards old employees
No support from team members. If you ask question in a group you would be made to feel that you are not worth. Team members old emoloyees will project in such a way that you cannot work on your own without their support. By that way they gain their credits by putting us down.
Your work is not appreciated they tell it is normal work
But when you do a mistake it is magnified
Less recognition
Recent layoffs is worst. Why did they hire so many people and then fire stating redundant roles. If it's redudant they should not have hired people in the first place. Management does not plan well which made people lose their jobs....Read More
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Accounts Receivable Analyst in
Ranchi
Full Time
·
Finance & Accounting - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
1.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Dec 2024
Likes
One of the best company where i worked. Given me a chance to grow and develop my skills.
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Firing without knowing the reason all of sudden. That too when i was ill and i have to take care of my mother who is of 87 years old. Which put me in depression i am trying to come out of it. Now its very difficult to get a job at this stage.
Job security - Bad
Lead Business Analyst in
Chennai
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 08 Dec 2024
Likes
People in freshworks is the reason most people stay back for other than the salary aspect.
Salary - Good
Promotions - Good
Work-life balance - Good
Dislikes
The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.
Job security - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Sales Enablement Manager in
Chennai
Full Time
·
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 26 Nov 2024
Likes
5 days working
Best cafeteria with free meals
Cab facility for shift 2 and 3
Hybrid 3 days from office
Salary - Good
Work-life balance - Excellent
Dislikes
Typical US culture of hire and fire
99% leadership is outside India - they take the final call
It's not an Indian company anymore
Pre IPO, this was a great company. Post IPO, disaster has happened
The founder - Girish is also nowhere to be found and might have resigned already
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
IT Business System Analyst in
Chennai
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 26 Nov 2024
Likes
Overall work culture is good but most of team have lots of internal politics.
Dislikes
Lots of internal policies, they layoff bulk of people all of sudden even the top performers were laid off.
HR work on favour of higher management. No promotion. Zero job security. No career growth and scope of learning is less in most of team.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Lead Software Engineer in
Chennai
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 23 Nov 2024
Likes
It’s all before few years
Dislikes
Everything changed upside down now! Life sucks at work! Childish managers who hold grudges, you feel like you are in a school environment soon. Micromanagement at core
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
QA Engineer in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 11 Nov 2024
Likes
Work culture was good when Girish was the CEO.
Dislikes
After changing the CEO continuous and bulk firing is happening without giving any notice of employees.
In a single surprise email they deactivated employees from the work However the company revenue there is in a bad state.
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Success Specialist in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 10 Nov 2024
Likes
Culture of the company is really great providing the delicious food and maintaining healthy work environment is fabulous
Salary - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
There is no job security . Never expected that FW would laid off 660 employee in an hour without any prior notice though company were making the good profit. At the end your an employee how well you perform they will thrown you out just like tissue paper.
Job security - Bad
Associate Systems Engineer in
Chennai
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 10 Nov 2024
Likes
Not Liked.
Salary - Good
Dislikes
I am impacted by layoff on November 7. This is very untrustful with the employee to the employer.
Not only i am all over 660 people affected. Please understand from employee mindset and family situation and their talents.
Job security - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Bangalore / Bengaluru
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Nov 2024
Likes
None
Dislikes
Terrible org. No vision, strategy is for the PPT sake only.
Leaders are fake. They exploit you and then lay you off. Couldn’t give a -100000….rating for job security unfortunately. So, if job security is something that you are looking for, please do not consider joining Freshworks.
Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off....Read More
People also ask about Freshworks's Manager Sales & Operationss
How is Freshworks to work for?
Freshworks is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Freshworks is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at Freshworks read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Freshworks?
According to AmbitionBox ratings, Freshworks employees rate its salary and benefits as 5.0 out of 5. You can know more about Freshworks Salaries at AmbitionBox
How is the work culture at Freshworks?
Work culture is rated 5.0 at Freshworks by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Freshworks. Read detailed reviews by employees of Freshworks on AmbitionBox.